Crystal Chrysler Jeep Dodge RAM - Service Center
Cathedral City, CA
251 Reviews of Crystal Chrysler Jeep Dodge RAM - Service Center
Oil change Service was performed fast and professionally. I was satisfied with the promptness of being waited on. And the attention received at the cashier windo Service was performed fast and professionally. I was satisfied with the promptness of being waited on. And the attention received at the cashier window too More
Prompt service I received Prompt service and clear explanation of services and cost estimate for repairs. Alicia approached me as soon as I arrived and with a smile I received Prompt service and clear explanation of services and cost estimate for repairs. Alicia approached me as soon as I arrived and with a smile. More
Express Service Brought my car in early without appointment and got great fast service so that I could continue my day. Car was well serviced Plus a car wash. Thank Brought my car in early without appointment and got great fast service so that I could continue my day. Car was well serviced Plus a car wash. Thank you Crystal For making servicing my car easy, convenient and hassle free. More
To date I’ve never had a good experience at Crystal. My experience at Crystal having type of warranty work done has been bad every time. I was even told I was stupid by a rep for beinging my car in on a My experience at Crystal having type of warranty work done has been bad every time. I was even told I was stupid by a rep for beinging my car in on a Thursday and my appointment was set up by the service manager. The time before my last they held my car hostage for two days because they said my extended warranty company was bad at paying and they hadn’t even file the claim or invoice with them for payment. More
Great service I’ve always had a great experience with the service department. Now handled all my questions quickly with a pleasant manner. He went above the normal I’ve always had a great experience with the service department. Now handled all my questions quickly with a pleasant manner. He went above the normal help to find answers to my questions about features of my Pacifica that I couldn’t find in the manual. More
Excellent service Jennifer went above and beyond excellent service.....Thank you for everything see you all again when next service is due, Thank you again for excellen Jennifer went above and beyond excellent service.....Thank you for everything see you all again when next service is due, Thank you again for excellent service More
Very friendly and accommodating staff. The overall process was very smooth and easy. First time at this dealership. All of my questions were answered. My service department consultant t The overall process was very smooth and easy. First time at this dealership. All of my questions were answered. My service department consultant that manage the process was great! I apologize I cannot remember her name. More
Very helpful I'm happy with the experience I had a couple issues that were hard to figure out what my jeep had and Danny Nelson and Allen took care of it They we I'm happy with the experience I had a couple issues that were hard to figure out what my jeep had and Danny Nelson and Allen took care of it They were very helpful and answered all my questions More
great service advisor the reason i go to this dealership is because of this employee. ive heard horror stories about this place.starting at the upper management. this guy the reason i go to this dealership is because of this employee. ive heard horror stories about this place.starting at the upper management. this guy has kept me coming back.i have purchased a few cars here over the years and he takes care of my service needs. More
Allen Irwin is top notch I have a 2013 JKU Rubicon that has had an ongoing problem that multiple dealers could not solve. I was introduced to Allen Irwin on a follow-up visit I have a 2013 JKU Rubicon that has had an ongoing problem that multiple dealers could not solve. I was introduced to Allen Irwin on a follow-up visit, and he went above and beyond to troubleshoot my issue. He really made all the difference in my dealership experience. I have never had this top quality customer service from any other dealer. More