Crystal Chrysler Jeep Dodge RAM - Service Center

AC recharge Everything done was very reasonably priced, Moe the service representative was a great help to me. The only this I was disappointed about was that my Everything done was very reasonably priced, Moe the service representative was a great help to me. The only this I was disappointed about was that my vehicle wasn't washed... Thanks again Chrystal Chrysler... Mick More

Moe was my excellent service manager Needed one tire sensor and was completed in a couple of hours and covered by my extended Chrysler warranty. Tried to have it done where I bought my Needed one tire sensor and was completed in a couple of hours and covered by my extended Chrysler warranty. Tried to have it done where I bought my tires and wasted a day as they had not put the correct sensor in the car so the display kept showing it needed sensor More

Jeep 2011 Brian was my service advisor and he was wonderful- very respectful and attentive to my concerns and made sure everything was working properly as I nee Brian was my service advisor and he was wonderful- very respectful and attentive to my concerns and made sure everything was working properly as I needed to return More

Very understanding of my situation and helpful. Very happy to have been helped by Jennifer and all other staff involved in fixing my vehicle. I’m unhappy about all of the recalls on my vehicle and t Very happy to have been helped by Jennifer and all other staff involved in fixing my vehicle. I’m unhappy about all of the recalls on my vehicle and the availability for “parts to be shipped”, but everyone here has been very accommodating and pleasant. More

Warranty issue dragged till out of warranty Brought my Jeep in cause tranny gave me problems. Was given an appointment for about a week later and told that it was a recall software issue. Got it Brought my Jeep in cause tranny gave me problems. Was given an appointment for about a week later and told that it was a recall software issue. Got it then into the dealership, picked it up and was told it was all fixed. After i picked it up it was still not driving right, brought it back and was told that i needed a new transfer case for about 2300 bucks and that my jeep warranty had just expired a few days before. Unbelievable, i paid and got my car back. Put then about 3 or 4 calls in to speak with with the service manager but never got a call back. Jeep is just telling my that the repair took place after the warranty expired never mind that i brought it to the dealership complaining about the tranny problem while it still was under original warranty. Will now have to wait until after tge summer when i get back to Palm Springs and go to small claims court. What a nightmare with those people at Jeep Chrysler in Cathedral City CA More

Jim Fortney to the Rescue ! I’ve been a jeep Chrysler client for 10 years. I’m now on my second Jeep purchased st this dealership. Recently I had a need to have some maintenance I’ve been a jeep Chrysler client for 10 years. I’m now on my second Jeep purchased st this dealership. Recently I had a need to have some maintenance done on my vehicle and Mr. Fortney was amazing! I went in ,met with him, made an appointment and came back as scheduled He made all the arrangements for a rental, the work was done (actually earlier )than expected with no problems whatsoever. Im aware there have been changes with the new dealership opening in the Coachella Valley. But n the past have waited over a week for work to be completed and this time it was like a dream. Whatever he’s doing or whatever is going on in Cathedral City now it’s definitely to the customers advantage Kudos to an extended warranty!! & the CC team More

Poor Service Department rep I had the worst experience with service rep. Complained to service manager and was referred to GM who never called me.... Saw several social media I had the worst experience with service rep. Complained to service manager and was referred to GM who never called me.... Saw several social media complaints about same bad service dept reps! What a shame to the Coachella Valley Sales department was great GM should have called me out of courtesy More

Very good service, and nice People Staring in costumer service, no problem to make my appoiment, and the rest of personal, frendly and good. We have a good service, every from every Staring in costumer service, no problem to make my appoiment, and the rest of personal, frendly and good. We have a good service, every from every one. More

Fast service Had an oil change and replaced wiper blades all in about an hour or so happy with both Service have been taking my jeep JK wrangler for service for Had an oil change and replaced wiper blades all in about an hour or so happy with both Service have been taking my jeep JK wrangler for service for the last two years always done good work More

Excellent Great place. Friendly people I was very impressed with how friendly the staff was and how fast they repaired my Jeep. The building could use a litt Great place. Friendly people I was very impressed with how friendly the staff was and how fast they repaired my Jeep. The building could use a little updating. The shuttle driver was very friendly and made ride home fun. I will definitely be back. More