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Crystal Chrysler Jeep Dodge RAM - Service Center

Cathedral City, CA

4.5
251 Reviews

251 Reviews of Crystal Chrysler Jeep Dodge RAM - Service Center

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January 28, 2020

My Service Writer Alex Ramirez is fantastic!! He goes the extra mile to help his customers understand their repairs, while trying to save them money as well. Thank you Alex!!!! More

by tiffybrut
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
January 08, 2020

I have been having my Jeep’s serviced at Crystal Chrysler for the past 10 years. Alex Ramirez is the BEST Service Advisor a customer could ask for! He is the reason I continue returning. His patience, knowl More

by Jweducator
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
January 03, 2020

The staff was courteous, attentive and helpful. The repair service department was extremely efficient, offering different solutions to my needs. Very satisfied with them and will use them again when ne More

by frdamon
Recommend Dealer
Yes
Employees Worked With
Alejandro Ramirez
December 04, 2019

Jennifer in service department was great. Terrific customer service. She helped pin point issues and got me to the right people. The service department overall is excellent. More

by jcmforyou
Recommend Dealer
Yes
Employees Worked With
Jennifer
November 30, 2019

She was very very good and she was extremely helpful and I will ask for her every time Thank you for having such a great employee please keep her and More

by lois.librach
Recommend Dealer
Yes
Employees Worked With
Jennifer Sierra
November 03, 2019

I always receive amazing treatment. From the service team at Crystal Chrysler Dodge and Jeep. This last time Alex went above and beyond to ensure my vehicle continues to run smooth. More

by Jeannette Cerna
Recommend Dealer
Yes
Employees Worked With
Alex
October 23, 2019

Great customer service. Very knowledgeable service advisor Excellent service.....very knowledgeable service advisor. Quick servuce. Kept me informedabout repairs. Clean and organized facility. I will retur More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doe, Craig Boyajian, Tim Regan, Ernie Sandez, Peter Matussek, Ralph Von Ossko
September 11, 2019

Excellent experience start to finish. I took my almost new car in for an oil change and tire rotation, from the moment I walked through the door Alex and the crew made me feel like I was t More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
July 31, 2019

Efficient service My car had a recall. This dealer had the parts on hand and delivered on schedule as well as providing a rental car similar to what I own. The service More

by Jdt123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenifer (?) the female service advisor and rental lady and cashier
July 09, 2019

great service I purchased my Jeep JL from Crystal Dodge last year. My initial interactions with the service department were dismal, which I relayed to the service m More

by Landryv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian a Harvey
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