Crystal Chrysler Jeep Dodge RAM - Service Center
Cathedral City, CA
251 Reviews of Crystal Chrysler Jeep Dodge RAM - Service Center
My Service Writer Alex Ramirez is fantastic!! He goes the extra mile to help his customers understand their repairs, while trying to save them money as well. Thank you Alex!!!! extra mile to help his customers understand their repairs, while trying to save them money as well. Thank you Alex!!!! More
I have been having my Jeep’s serviced at Crystal Chrysler for the past 10 years. Alex Ramirez is the BEST Service Advisor a customer could ask for! He is the reason I continue returning. His patience, knowl for the past 10 years. Alex Ramirez is the BEST Service Advisor a customer could ask for! He is the reason I continue returning. His patience, knowledge and professionalism gives the location 5 stars. Kudos “of course “ to the great mechanics. More
The staff was courteous, attentive and helpful. The repair service department was extremely efficient, offering different solutions to my needs. Very satisfied with them and will use them again when ne repair service department was extremely efficient, offering different solutions to my needs. Very satisfied with them and will use them again when needed in the future. More
Jennifer in service department was great. Terrific customer service. She helped pin point issues and got me to the right people. The service department overall is excellent. customer service. She helped pin point issues and got me to the right people. The service department overall is excellent. More
She was very very good and she was extremely helpful and I will ask for her every time Thank you for having such a great employee please keep her and I will ask for her every time Thank you for having such a great employee please keep her and More
I always receive amazing treatment. From the service team at Crystal Chrysler Dodge and Jeep. This last time Alex went above and beyond to ensure my vehicle continues to run smooth. at Crystal Chrysler Dodge and Jeep. This last time Alex went above and beyond to ensure my vehicle continues to run smooth. More
Great customer service. Very knowledgeable service advisor Excellent service.....very knowledgeable service advisor. Quick servuce. Kept me informedabout repairs. Clean and organized facility. I will retur Excellent service.....very knowledgeable service advisor. Quick servuce. Kept me informedabout repairs. Clean and organized facility. I will return the next time I need service. Great job More
Excellent experience start to finish. I took my almost new car in for an oil change and tire rotation, from the moment I walked through the door Alex and the crew made me feel like I was t I took my almost new car in for an oil change and tire rotation, from the moment I walked through the door Alex and the crew made me feel like I was their top priority. They checked me in quickly, whisked my car in for service, and shuttled me to work pronto. My car was done by lunchtime, and I was shuttled back and was out of there in seconds flat. What more could a customer want! Thanks Crystal Chrysler Jeep Dodge! More
Efficient service My car had a recall. This dealer had the parts on hand and delivered on schedule as well as providing a rental car similar to what I own. The service My car had a recall. This dealer had the parts on hand and delivered on schedule as well as providing a rental car similar to what I own. The service advisor was friendly as well as the rental person and the cashier. It was an easy experience! Thanks for your great work ! More
great service I purchased my Jeep JL from Crystal Dodge last year. My initial interactions with the service department were dismal, which I relayed to the service m I purchased my Jeep JL from Crystal Dodge last year. My initial interactions with the service department were dismal, which I relayed to the service manager at the time. I had decided my only option was to get my service done at another dealership. Very recently my Jeep was due for an Oil change, I decided to schedule it at Crystal Dodge. The staff we courteous, engaged, informed. My questions were answered and I was texted when my car was ready. I also really appreciated a ride to work. I am very happy with my service and will definitely go back to this dealership for all of my service needs. Thank you !! You have got me back again as a happy satisfied customer! More