Crystal Chrysler Jeep Dodge RAM - Service Center

Service rep Brian targeted a simple fix.Only issue is Service rep Brian targeted a simple fix. Only issue is that the department was swamped and couldn’t get to it right away. But Brian kept me informed Service rep Brian targeted a simple fix. Only issue is that the department was swamped and couldn’t get to it right away. But Brian kept me informed through the whole process which really took away any frustration on my part. Excellent follow up and as predicted a simple fix . More

We were able to schedule our appointment for maintenance service for our Jeep Cherokee in a timely manner. Our service advisor, Jennafer Sierra, was easy to work with and the service was done to our satisfa service for our Jeep Cherokee in a timely manner. Our service advisor, Jennafer Sierra, was easy to work with and the service was done to our satisfaction. More

Special Alex, from the service office, he was professional perfect. Very happy with the results,l will use the Crystal Chrysler Dealer Cathedral City for future projects. Thank you. Adam professional perfect. Very happy with the results,l will use the Crystal Chrysler Dealer Cathedral City for future projects. Thank you. Adam Kern More

Great experience. Professional people and Alex was especially great. It was hassle free and the service was on time and ready when they said it would be. Thank you all Chad Johnson especially great. It was hassle free and the service was on time and ready when they said it would be. Thank you all Chad Johnson More

Great experience. Super fast and super simple. Alex was very polite and helpful. Waiting room is very modern and spacious and clean. I’d highly recommend them for service. very polite and helpful. Waiting room is very modern and spacious and clean. I’d highly recommend them for service. More

My appointment was honored and I was able to drop my car off promptly, same with pickup. Throughout the day I was kept updated. Brian was amazing and polite, great experience having my Promaster services at off promptly, same with pickup. Throughout the day I was kept updated. Brian was amazing and polite, great experience having my Promaster services at Crystal, really looking forward to my next visit!! More

Amazing experience. Jennafer was excellent. Proactive, listened, helpful. She deserves 10 stars or more. I tried the other local dealership and they were barely 1 Star. listened, helpful. She deserves 10 stars or more. I tried the other local dealership and they were barely 1 Star. More

Great service! Very happy with the results. Service Rep. was nice enough to rewrite the invoice and deduct the two coupons I found on the website. It saved me nearly $200. He even said “ good job on the cou was nice enough to rewrite the invoice and deduct the two coupons I found on the website. It saved me nearly $200. He even said “ good job on the coupons”. Every little savings counts now a days. I really appreciate it. More

The service was performed expertly and under the COVID-19 guidelines. They provided roundtrip transportation to and from my home via Lyft at their expense. guidelines. They provided roundtrip transportation to and from my home via Lyft at their expense. More

The staff did a great job of dealing with a difficult situation. Jen helped to keep me informed and Alex was especially helpful and understanding of my situation. Way to go! situation. Jen helped to keep me informed and Alex was especially helpful and understanding of my situation. Way to go! More