Crystal Chrysler Jeep Dodge RAM - Service Center

Needed some unscheduled work done and they were awesome about fitting me in. My service Advisor Jenna was excellent at. Communicating with me every step of the way. Five stars. about fitting me in. My service Advisor Jenna was excellent at. Communicating with me every step of the way. Five stars. More

They did a good job in taking care of my awful situation. The rental Jeep was great so plan to check out getting one when I am ready to trade in the old 2008 aspen. The rental Jeep was great so plan to check out getting one when I am ready to trade in the old 2008 aspen. More

Was treated with the utmost of respect! I even left the car I eventually traded in at there service department to be repaired ! Carlos did a good job giving me a couple of days to think, see what could be car I eventually traded in at there service department to be repaired ! Carlos did a good job giving me a couple of days to think, see what could be done to fix my Chrysler 300c and I had revenue got a rental car but I came back and we worked out a fair price to have me by the SRT HELLCAT 2016 ! It’s so nice! I only have a couple of issues with the car I just bought from you , in the rear window of my car I bought from you, at the top of where the window tinting should be attached all the way to the top of the window tint is coming off and I never saw it? And the right side rear rim ran over something that has left it looking terrible and I’m sure if I was at the track racing at top speeds I CANT IMAGINE WOULD BE SAFE! It was so crazy hot the week after I purchased my car I hadn’t seen the rim as the car was parked in my garage keeping it out of the heat and almost not driving because of the 120* degrees plus temperatures as you know or I would of seen both items sooner! I plan on taking my Car ( SRT hellcat 2016 ) back to the dealership and have them fix the problems! But we will see how good your service is?!? I’m hoping it’s the kind of service they told me about??? More

My service representative, Luis Alejandro, was extraordinary for 2 visits in a row. In the past, I have had very challenging experiences with the service center and it was always a dread. Luis c extraordinary for 2 visits in a row. In the past, I have had very challenging experiences with the service center and it was always a dread. Luis communicated issues perfectly and performed as promised. Give Luis a raise! More

The worst service! 1 ½ years later and I just received my new bumper. The employees at service are excellent, especially, Jennafer. It’s wherever you get the parts from that deliver poor service. Yelp g my new bumper. The employees at service are excellent, especially, Jennafer. It’s wherever you get the parts from that deliver poor service. Yelp gave you a 2.5 stars, I see why! Siri even warns me of a 2.5 stars, before placing a call. I would like to speak w management. Will you please, call me? More

Jennafer has been the best. With all the challenges that COVID has dealt she’s made the experience so much easier and smoother. She was quick to communicate with me when it came to scheduling my appo that COVID has dealt she’s made the experience so much easier and smoother. She was quick to communicate with me when it came to scheduling my apportionment and following through the entire service. More

Alex was great as my service writer. He understood my issues and took care of everything. Seems like they're really trying to be very customer oriented! issues and took care of everything. Seems like they're really trying to be very customer oriented! More

Alex was awesome! I brought my Jeep in without an appt. He said he would have it most of the day. 3 hours later he called and said it was ready! You and your Service Team are awesome! Thank you Skex. He said he would have it most of the day. 3 hours later he called and said it was ready! You and your Service Team are awesome! Thank you Skex. More

Pleasant service and prompt tooServe is quick and car is Pleasant service and prompt too Serve is quick and car is returned clean Appreciated Jenafer Sierra offering me a service contract. It is a cost Pleasant service and prompt too Serve is quick and car is returned clean Appreciated Jenafer Sierra offering me a service contract. It is a cost effective solution More

Prepaid for a package of three oil changes including tire rotation. Great price and great service. Jennifer did a great job at the service desk. rotation. Great price and great service. Jennifer did a great job at the service desk. More