
Crystal Chrysler Jeep Dodge RAM
Cathedral City, CA

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372 Reviews of Crystal Chrysler Jeep Dodge RAM
I have had great service for years at this place . My latest was horrible! Left my vehicle for a diagnosis on Wednesday. Called and texted for two days they did not answer phones! Finally drove 30 mil My latest was horrible! Left my vehicle for a diagnosis on Wednesday. Called and texted for two days they did not answer phones! Finally drove 30 miles and spoke with manager and they were backed up because he was not doing a very good job supervising . This dealership needs serious training of employees. More
No one answers phone. Had to arrange my own transport back to pick up my car Charged for tire rotation. Tires not rotated had to wait for that service to rotate tires Had to arrange my own transport back to pick up my car Charged for tire rotation. Tires not rotated had to wait for that service to rotate tires Says they fixed recall and alignment but I don’t have faith they did it. Not alot of faith in the service there. Service. Alex and Terri More
The service associate named Alex was on top of everything the entire service process. He was terrific. Also eloisa was quite nice ND rental car Department. The whole dealership is great. the entire service process. He was terrific. Also eloisa was quite nice ND rental car Department. The whole dealership is great. More
Excellent Service Experience - we got extremely lucky when we were stuck in Palm Springs and our vehicle needed servicing Todd, Alex, Rodrigo and the team at Crystal Chrysler Center give us top notch se when we were stuck in Palm Springs and our vehicle needed servicing Todd, Alex, Rodrigo and the team at Crystal Chrysler Center give us top notch service. This was by far the best experience that I have encountered with any service department. They were professional, knowledgeable, caring and made us feel very important. Consequently, our repair was done in a timely manner for a very fair price. We were back on the road shortly after the part arrived!!! More
Got me in on time for oil change and listened to my needs. Made “no pressure”recommendations for my next visit. Everyone was very friendly and welcoming. needs. Made “no pressure”recommendations for my next visit. Everyone was very friendly and welcoming. More