Crump-Reese Motor Company

Sales "as is". Sales person, Garret indicated that he would provide a second Key Fob and that the truck front end had been aligned. After driving for about 1500 mil Sales person, Garret indicated that he would provide a second Key Fob and that the truck front end had been aligned. After driving for about 1500 miles, the front-end lower control arm adjustment was loose enough the a huge clunk occured. After taking the truck to my local repair shop, they diagnosed the clunk to this front-end alignment adjustment being left loose. I received no reply from the sales man about these issues.via text with a solution. no reimbursement nor fob. I feel that even though the truck was sold as is, the promised key fob hasn't been provided, nor the Front-end alignment should have a dealer warranty for work performed. More

It was a 1000 Mike's for an oil change, and at 33000 with none of the 30K miles. Done. Stuck me having to change the oil, change the fuel filter, service the injectors and checking the brakes system. I ass none of the 30K miles. Done. Stuck me having to change the oil, change the fuel filter, service the injectors and checking the brakes system. I assumed it was done, and because of that I am stuck with the bill. Travis basically said well yep, guess that wasn't done and offered nothing to help. More

Did a great job replacing my head light assemblies on my vehicle! Will use them again! vehicle! Will use them again! More

Great service and great people to work with will definitely be returning for future oil changes definitely be returning for future oil changes More

They were very good to work with for my first service tire rotation and added accessories that they put on. tire rotation and added accessories that they put on. More

They basically made our life much easier. They were honest and helpful. Great service, we'll be going back for sure. They were honest and helpful. Great service, we'll be going back for sure. More

Very well organized and makes sure you know what is happening. Seems to appreciate business happening. Seems to appreciate business More

Nate Wright is great to work with! Service was done on promptly. Waiting room was clean and comfortable. Service was done on promptly. Waiting room was clean and comfortable. More

They didn’t do the job right the first time. So I had to make another appointment and be another day without my car. So I had to make another appointment and be another day without my car. More

They are horrible when it comes to services. They are untrustworthy when it comes to knowing if they actually did the job correctly or at all. They are careless and I would never take a vehicle They are untrustworthy when it comes to knowing if they actually did the job correctly or at all. They are careless and I would never take a vehicle there again. They have almost cost us thousands of dollars if it wasn't for us knowing about vehicles. They really need to have a discussion with their technicians about respecting vehicles and paying attention to simple tasks. Layne is the only reason we went to crumps because he has always helped us out when the technicians screw up but now that he is gone, we will never be taking a vehicle to crumps again. More