Crown Volvo Cars - Service Center

Service Had a wonderful experience , Samantha greeted me outside and mentioned me by name, which was very personalized. She came by and let me know how much Had a wonderful experience , Samantha greeted me outside and mentioned me by name, which was very personalized. She came by and let me know how much time remained for the service and had all the paper work ready upon completion. Great experience with Samantha Scollo. More

Customer Loyalty I've been purchasing/leasing Volvo's at this location since 1991 and I have been a loyal customer ever since. Brian Tessitore is my great current Serv I've been purchasing/leasing Volvo's at this location since 1991 and I have been a loyal customer ever since. Brian Tessitore is my great current Service Advisor who is always quick to help with any issue, and I've known Deborah Hamman since the beginning. I feel like the Crown Volvo team is a part of my family; the family who wants me to be safe but enjoy the ride! In April I leased a 2017 S90 T6 AWD and it is by far my favorite Volvo! Derrick Smith got me into my new car and made me a very happy lady. Every day I look forward to driving my S90; whether it's just around town, going to work or taking road trips. If you have ever considered purchasing or leasing a Volvo, I highly recommend Crown Volvo of Clearwater and their fantastic staff. More

many years a Volvo driver I have been a Volvo driver for a bit more that 30 years and never been disappointed whenever I need service or advice about my Volvos... both Deborah I have been a Volvo driver for a bit more that 30 years and never been disappointed whenever I need service or advice about my Volvos... both Deborah and Brian are "people" persons first and "car" people second... Nice to have this confidence in today's world... looking forward to another 30 years. dr. frank moss More

Above and Beyond One always reads from dissatisfied consumers and there are many people who suggest avoiding dealer service departments because of cost and questiona One always reads from dissatisfied consumers and there are many people who suggest avoiding dealer service departments because of cost and questionable service. Therefore, I thought it was important to write about an experience that truly "exceeded expectations." I have a 2014 Volvo XC60. I originally noticed that my garage door Homelink system was not working. I subsequently realized that my inside accessory lights and rain sensor were also not working. A fuse was blown and blew again when replaced by me. I originally took it to an independent repair shop. They had the car for a day and while they told me the problem was fixed, I realized it was not, before even leaving the shop. At that point, I contacted the service department at Crown Volvo and spoke with Brian Tessitore. He was honest, telling me that while it sounded like a short, without having the car, he could not be certain. He also told me that the repair could be simple or very involved, though he thought in most cases they could fix it in one day. He quoted me a fee to diagnose the problem and said that would be applied against the cost of the repair if I went ahead, though there was no obligation. I understood the terms of our agreement before bringing the car into the shop. I brought the car in and they diagnosed and fixed the issue in under 2 hours. It was a bare wire that was shorting the circuit. Just having the problem fixed in under 2 hours was great compared to my previous experience at an independent shop. However, I was speechless when they told me that there would be no charge and they were doing it because I had bought the car there and they were showing their customer support. I cannot imagine how my service experience could have been any better. They did what they promised; for less than I expected. As an extra, they also washed my car. I would certainly recommend contacting Brian Tessitore for a quote if you are considering service on your car. More

Great Service Experience I was having a difficult time getting a service appointment from my normal dealer and I called Crown. Brian Tessitore of Crown's service department w I was having a difficult time getting a service appointment from my normal dealer and I called Crown. Brian Tessitore of Crown's service department was able to accommodate my schedule. From the time I brought my vehicle in to the time I picked it up, I was pleased with the friendliness of all who I encountered at the dealership. Brian was able to provide a loaner and promptly communicated any issues. My car was ready when they said it would be and washed before pick up. I will definitely come back again for service. More