Crown Volvo Cars - Service Center

Professional actions, product, and service The service department deserves this rating due their consistently great service they do on my two Volvo's. Professionally met, do a walk around of t The service department deserves this rating due their consistently great service they do on my two Volvo's. Professionally met, do a walk around of the vehicle, write down all concerns, and then they act on them. Always get the car back when stated. Always offered a loaner. Never left uninformed about anything. Always know the price and always get the parts replaced back. Never had to take car back for errors made while servicing. Vehicles are always immaculate when returned. If waiting for vehicle they have a adequate waiting lounge that has water, coffee, tea, and snacks at no charge. Yes, they have free wifi. You can actually hear yourself think in the waiting room with no screaming or noise from maintenance being performed. Picking up the vehicle is a breeze. No surprise costs, and they apply any coupons or discounts without having to cart around paper. Did I say the vehicles always come back spotless, and I don't have to reset my seat or music station. Can you imagine? More

Taking care Brian Tessitore takes good care of me every time. He will always make sure my needs are met and my car is well cared for. He's professional, knowlaga Brian Tessitore takes good care of me every time. He will always make sure my needs are met and my car is well cared for. He's professional, knowlagable and courteous without fail. I recommend him and I recommend Crown Volvo without hesitation. More

Trip Worthy I had plans to take a short girls’ trip to Savannah in my 2002 XC70. About the same time, my husband noticed a sound in the front right wheel area. I had plans to take a short girls’ trip to Savannah in my 2002 XC70. About the same time, my husband noticed a sound in the front right wheel area. I got in touch with Brian Tessitore and he made an appointment for me and arranged a loaner. ( My car is of such a venerable age that parts sometimes have to be ordered!). I took it in, drove home in the loaner and by the next day, I was on my way back to Crown Volvo to pick up my car. I want to note that I live in Lutz, so Crown Volvo is not around the corner for me. I have trusted the staff at that location for many, many years. Brian Tessitore and Deborah Hammann are the best! Our girls’ trip was fabulous with no worries about my car’s ability to get us there and back safely. More

Scheduled Service was Completed as Planned Service Rep Samantha Scollo kept me informed of the progress. My complaint about the keyless entry feature misbehaving was handled and corrected, alt Service Rep Samantha Scollo kept me informed of the progress. My complaint about the keyless entry feature misbehaving was handled and corrected, although it took an extra day to get the required parts. Samantha immediately offered a loaner, but I declined since we had access to a second car More

Excellent customer service The Samantha Scollo and Debrah Hammann made sure that I was treated as if I was family. I want to truly thank you both for your exceptional service. The Samantha Scollo and Debrah Hammann made sure that I was treated as if I was family. I want to truly thank you both for your exceptional service. More

Excellent service department I have been going to Crown Volvo since moving to Florida 4 years ago. Brian Tessitore has always been my service representative and he’s wonderful! H I have been going to Crown Volvo since moving to Florida 4 years ago. Brian Tessitore has always been my service representative and he’s wonderful! He’s curteous, thorough, and professional. Thank you Brian! More

Excellent service I have had several occasions to interact with Brian regarding various issues with my vehicle. He is always helpful, patient, courteous and knowledgeab I have had several occasions to interact with Brian regarding various issues with my vehicle. He is always helpful, patient, courteous and knowledgeable. Dealing with the entire Crown service and sales staff has been a pleasant experience, and I would highly recommend this dealership to all. More

Sam in the Service Department at Crown Volvo Rocks! I just recently moved out of state and she made sure that my car was ready for my cross country trip! Love Crown Volvo - along with Sam! Derrick is am I just recently moved out of state and she made sure that my car was ready for my cross country trip! Love Crown Volvo - along with Sam! Derrick is amazing too! :) More

Fast & prompt service Samantha Scollo was exceptionally friendly & made me feel like I was a very important customer at Crown Volvo. Samantha is great! Highly recommend Vol Samantha Scollo was exceptionally friendly & made me feel like I was a very important customer at Crown Volvo. Samantha is great! Highly recommend Volvo Clearwater More