317 Reviews of Crown Volvo Cars - Service Center
Brian Tessitore has gone above and beyond My visit to crown was friendly and helpful, I always leave very happy.I would recommend to all my friends and family. My car was clean and service pe My visit to crown was friendly and helpful, I always leave very happy.I would recommend to all my friends and family. My car was clean and service perfect. More
Miserable service experience This has to be the worst car service department in Pinellas County...shoddy work, poor service, unpleasant staff, impossible to reach via phone...I ca This has to be the worst car service department in Pinellas County...shoddy work, poor service, unpleasant staff, impossible to reach via phone...I can’t think of a redeeming aspect of my experience with them. More
This is like home! My Volvo is 15 years old. I have almost 200,000 miles on it. I had it in for some service. My service guy, Brian Tessitore, invited me to go up to th My Volvo is 15 years old. I have almost 200,000 miles on it. I had it in for some service. My service guy, Brian Tessitore, invited me to go up to the waiting room, and said that it’s all open now. they always have snacks and drinks for customers waiting. Of course, a TV, WiFi and chairs and various areas, and now, even the show room has seating areas available! I must also mention because I always forget to say so, but your car is always returned all clean and shiny! Brian came in to tell me my car was ready and I told him I was having a problem deciding whether or not to trade it in. He was more than happy to help me with how to make that decision. Not telling me what to do, but pointing out that I have kept up with all my check ups. There has never been a major issue, and that speaks well to me. He took his time, as always, and truly helped me. Everything about Brian and Crown Volvo are 5 star to me! More
Samantha Scollo was helpful, professional and client focused The appointment was on time, length as promised, offered opinions on needed service, accepted savings coupon without any prompting or discussion. Hand The appointment was on time, length as promised, offered opinions on needed service, accepted savings coupon without any prompting or discussion. Handled requested service and pointed out problem with tires which was great considering a planed road trip. More
Recent Service Experience I have only owned and driven Volvo cars since the late 1980's - a total of 9 cars over the years, for 4 different family members. Except my first car I have only owned and driven Volvo cars since the late 1980's - a total of 9 cars over the years, for 4 different family members. Except my first car which I purchased prior to 1991, when I moved to Florida, were all purchased at Volvo of Clearwater (formerly known as Volvo Village). That should be testament to my relationship and the confidence I place on that dealership and for 28 years Deborah Hammann has been my service advisor and now my branch manager. The excellent service she provides with the upmost honesty and integrity is an irreplaceable asset to the company. More
Excellent service at Crown Volvo & Brian Tessitore! I have used Crown Volvo and the excellent customer service offered by Brian Tessitore for several years. He is knowledgeable, efficient, and most impo I have used Crown Volvo and the excellent customer service offered by Brian Tessitore for several years. He is knowledgeable, efficient, and most importantly, he can be trusted. He is the gold standard for auto maintenance! Doug More
Exceptional service from Brian Tessortore I took my xc90 in for service and as allways Brian Tessortore provided prompt attention upon arrival and answered all my questions. Brian even looked I took my xc90 in for service and as allways Brian Tessortore provided prompt attention upon arrival and answered all my questions. Brian even looked for me to give updates on how the service was progressing while I waited for my vehicle. As always he went above and beyond the norm. More
Excellent service I am the proud owner of two Volvo’s. 2006 XC90, 2016 XC60. Working closely with my Service Advisor Brian Tessitore we keep my “fleet” in top runni I am the proud owner of two Volvo’s. 2006 XC90, 2016 XC60. Working closely with my Service Advisor Brian Tessitore we keep my “fleet” in top running condition. Brian makes sure my vehicles stay in excellent condition. His experience and professionalism is the reason I take my cars to Crown Volvo for service. More
Service and General Info Brought our XC60 in for a hitch install. Sam, in Service, was very timely and efficient in getting our car checked in and getting us set up with a loa Brought our XC60 in for a hitch install. Sam, in Service, was very timely and efficient in getting our car checked in and getting us set up with a loaner. Mary Mattingly, Sales, was a bonus. We wanted to get information on some of the operating/infotainment/nav functions. No doubt, scheduling an appointment is recommended; however, Mary spent at least 30-45 minutes with us to explain some of of the great functions designed to make our travels safer, more efficient, comfortable, and definitely more enjoyable. Before we left, we scheduled an appointment for us to return and glean more of her expertise. More
Excellent service Great service at the volvo dealer. Excellent customer service as well. Would definitely recommend . My car was serviced in a timely manner. Lookin Great service at the volvo dealer. Excellent customer service as well. Would definitely recommend . My car was serviced in a timely manner. Looking forward to coming back More