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Crown Volvo Cars

St Petersburg, FL

4.8
1,515 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th Street North

St Petersburg, FL

33714

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Showing 1,515 reviews

December 18, 2021

Absolutely the best car buying experience ever! George provided the most exceptional and friendly service, making car buying a breeze. He was upfront, honest and trusting from the moment we walked onto t More

by redfish1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Coleman, George Guirguis
Dec 20, 2021 -

Crown Volvo Cars responded

Thank you so much for your wonderful review and recommendation! Providing a seamless and remarkable experience is always our goal, and we are delighted that George's efforts met your satisfaction! He will be honored to know that you deeply valued his assistance with your special purchase. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 18, 2021

Great service! Have been going to Brian Tessitore for years and he provides outstanding service and care for my Volvo car. He's why I buy Volvo! More

by dbutler_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Crown Volvo Cars responded

Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are delighted that Brian consistently provides you with the quality care that you so much deserve! We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 16, 2021

Mary was very professional and helpful. All in all a very organized and efficient experience More

by Susan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Crown Volvo Cars responded

Susan, Thank you so much for your wonderful review! We are so glad that Mary provided you with great care and made your experience with us top-notch! It is our pleasure to assist you in any way possible. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Mary and the team may help you wit!

December 14, 2021

Mary is amazing! Never had a better car buying experience! Patient, efficient and amazing! Got my perfect car earlier than Expected. And she gave me a thorough on road tutorial. I love my car and More

by Mona
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
Dec 15, 2021 -

Crown Volvo Cars responded

Mona, We are so glad that Mary could get you into a vehicle that you love- while providing you with a top-notch experience! We are honored to have earned your confidence and loyalty. Thank you so much for your excellent review! We wish you the safest of travels until we met again!

December 14, 2021

Brian Tessitore was the first person that I met and he continued to handle my needs. Communication is a critical component is service and sales. Brian did an excellent job of keeping me informed of the st More

by 426glh
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Crown Volvo Cars responded

Thank you for sharing the positive experience you had with Brian! Providing thorough and efficient service is so important to us, and we are so glad that Brian's efforts met your satisfaction! It is our pleasure to serve you. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

December 13, 2021

Lovely work all around. Mary hooked us up with a Special order xc90 plug in hybrid. We called in from out of state while other and she got it done. Comparatively other dealers just never called us back or t More

by christo.barker.7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Crown Volvo Cars responded

Thank you so much for your 5-star rating! We are honored to have been of assistance to you with your special purchase, and we are so glad that Mary provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of Mary and the entire team!

December 11, 2021

Mary at Crown Volvo was fantastic! No pushy sales gimicks, just honest and very helpful. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Muller
Dec 13, 2021 -

Crown Volvo Cars responded

Mary, Thank you for your 5-star rating! Providing a pressure-free and remarkable experience is so important to us, and we are so glad that Mary's efforts met your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

December 11, 2021

I needed a lot of work done on my Volvo including warranty work and non-warranty. Joe Guerrera did a great job of keeping me informed on the status of repairs, and went above and beyond to refund me More

by Wendy Monaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Guerrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Crown Volvo Cars responded

Wendy, Thank you so much for your wonderful review! We are so glad that Joe could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 11, 2021

Chris Lowry provided me with exceptional courtesy and was highly professional throughout the purchasing process. He answered all of my questions about the car, including those that required research. Ask f More

by stephenmullis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Crown Volvo Cars responded

Stephen, Thank you for taking the time to leave Chris this excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that he provided you with great care throughout your visit! He will be honored to have earned your kind recommendation. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 10, 2021

Brought our 2017 s60 for evaporator repair. Quoted 2200 dollars. They also wanted to replace all rotors and pads front and rear. Car was just inspected in New York with 11 and 9 thickness. I contacted my V More

by John j
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Guirguis
Dec 10, 2021 -

Crown Volvo Cars responded

John, I can appreciate that your dealer told you it would only be $1200 to replace the evaporator but the "book time" to replace it is significantly more than the couple of hours they told you it would take to replace. We use book times from Volvo to keep pricing accurate and competitive in our local market. Your brakes only failed our inspection based on the severe amount of rust not pad thickness. If you'd like more of an explanation, or more information, please feel free to call me directly at the dealership. Charlie Apple, Service Manager. 727.530.0602 ext 2650 capple@crowncars.com

Dec 10, 2021 -

John j responded

Just letting others know to not use this dealership. Car just had rotors and pads replaced around 1 year ago for 750 per axle. We do not spend 1500 in New York to replace unless necessary and car was just inspected 3 months ago. I’m just going to use Syracuse volvo dealership that’s not going for a quick money grab

Dec 14, 2021 -

Crown Volvo Cars responded

I am very sorry, but I am afraid you are mistaken and misinformed. I would be happy to explain if you would call me at your convenience. Charlie Apple, Service Manager 727.530.0602 ext 2650

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