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Crown Volvo Cars

St Petersburg, FL

Overview
Employees
Reviews
Vehicles
4.8
1,515 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th Street North

St Petersburg, FL

33714

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Showing 1,515 reviews

June 11, 2022

Wow just Wow, having bought a a new Volvo from Mary in 2020 I knew she was my go to for a new Volvo! She exceeded my exceptions and made this experience even better than in 2020. Mary Mattingly is your ga More

by Cbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Redenz
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Jun 14, 2022 -

Crown Volvo Cars responded

Congratulations on your new vehicle! We are honored by your repeat business, and we are so glad that Mary could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

June 11, 2022

Crown Volvo Cars in St Petersburg is a great dealership and George Guirguis is an outstanding salesperson. He’s very knowledgeable about his product, was not pushy, and really helped us investigate the fea More

by John
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Guirguis
Report | Print
Jun 14, 2022 -

Crown Volvo Cars responded

John, Thank you for leaving George this positive review! We are so glad that he took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

June 11, 2022

Great and friendly staff. I’m very happy to have made a deal at Crown Volvo!!! More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Guirguis
Report | Print
Jun 14, 2022 -

Crown Volvo Cars responded

Kevin, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

June 08, 2022

Mary Mattingly was amazing! She was extremely helpful and went above and beyond to help and answer any questions. This was my first car buying experience and was entirely painle More

by Ekeiper84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Redenz
Report | Print
Jun 09, 2022 -

Crown Volvo Cars responded

Thank you so much for your wonderful review! Providing a smooth, 5-star experience is always our goal, and we are delighted that Mary's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 08, 2022

Mary Mattingly was so helpful and made the buying experience truly easy! Ask for Mary. More

by ckeiper98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Redenz
Report | Print
Jun 09, 2022 -

Crown Volvo Cars responded

We are so glad that Mary could be of assistance to you with your special purchase, and we are honored that you took the time to leave her this 5-star review! Congratulations on your new vehicle! We wish you the safest of travels- on behalf of the entire team!

June 05, 2022

George did his best to make us feel that my business was appreciated. He is an asset to your organization, come work for my team where we have our customers backs! Good job George! More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Feck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Hawkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Muller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Guirguis, Gabe Bowman, Brittany Redenz
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Jun 23, 2022 -

Crown Volvo Cars responded

Dear Barbara Thomas, Thank you for your review. Although I’m very disappointed to read this, it’s essential that we know how you feel, and I appreciate you taking the time to say so. Of course, we never want anyone to feel the way you do. Our reply to a review regarding a visit to our dealership typically revolves around a response to our being friendly, caring people, not as a reaction to a complaint. We endeavor to make everyone feel included, and in the finance department, we present products we know are an excellent value to our customers. Our goal is to talk about those options to our customers objectively and never make someone feel obligated if they decide not to buy. In discussing this with TJ, he is unaware of any comment he made that may have caused you to feel as you do. You may know I’ve left you a couple of messages, and you certainly don’t owe me a call. You’ve already told me what happened in this review. I was hoping to know more since we do sincerely care. In any case, thank you, and we’re sorry to make you feel as you did; we will do better, and we’re thankful you decided to buy from us. I will work with my team to make you feel better about us in subsequent interactions if we are so fortunate that you visit us in the future. All the best, Ken Feck General Manager

June 05, 2022

Excellent communication from finish to Start . Gabriel was wonderful to work with and made this whole purchase seamless. The car was ready by the time I got to the dealership and I just drove off More

by Bharat C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Bowman
Report | Print
Jun 07, 2022 -

Crown Volvo Cars responded

Bharat, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are overjoyed that Gabe could provide you with a seamless and remarkable experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

June 04, 2022

Excellent service with full attention to customer and the vehicle and timely response to all questions More

by Nawal
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Crown Volvo Cars responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!

June 02, 2022

Always awesome customer service! Will always come back hereeven if another dealer is closer to us. More

by Dave S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2022 -

Crown Volvo Cars responded

Dave, Thank you so much for your positive review! We are so glad that our team could consistently provide you with the quality service that you deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

June 01, 2022

Service appointment was easily scheduled eaily. Samantha Scollo (Customer Service) was personable, efficient and timely. More

by Roxzene@icloud.co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Scollo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Crown Volvo Cars responded

Thank you for your 5-str rating! Offering quality and efficient service is so important to us, and we are pleased that Samantha provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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