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Crown Toyota
Decatur, IL
40 Reviews
Crown Toyota is a dealership dedicated to delivering excellent cars, trucks and SUVs to the community of Decatur. Open for over 29 years, our Decatur Toyota dealership has become a top destination for those seeking new and used cars for sale within Illinois. Our number one priority has always been our customers and we diligently work to make sure they are completely satisfied with their service at our dealership. We treat them like family and value the relationships we've built with each one. Crown has always been and always will be a Decatur Toyota dealership you can trust when it comes to all of your car needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 40 reviews
May 01, 2021
Patti Kovaks was fantastic. She answered calls promptly and responded to emails including sending the V Spec of vehicles that I was interested in. She provided excellent information in a friendly manner w and responded to emails including sending the V Spec of vehicles that I was interested in. She provided excellent information in a friendly manner without placing undue pressure. More
by AM
Employees Worked With
Patti Kovak, Sicilia Antal
January 11, 2021
Good experience with crown Chris Davis was great service department is awesome.I would recommend crown for used or new vehicles. They have the best oil change prices in town. department is awesome.I would recommend crown for used or new vehicles. They have the best oil change prices in town. More
by Gibby
Employees Worked With
Chris Davis
November 18, 2020
Awesome staff!! Joe and Jordan knocked it out of the park!! This is my 4th vehicle from Crown Toyota. Once you buy a Toyota product you never want to drive anything else!! park!! This is my 4th vehicle from Crown Toyota. Once you buy a Toyota product you never want to drive anything else!! More
by bpeters1106
Employees Worked With
Joe, Jordan
November 18, 2020
We are always treated like family at Crown. Never feel pressured. It is a very relaxed atmosphere. We have had the pleasure of dealing with Fred Swanson on more than one occasion. Would highly recommend pressured. It is a very relaxed atmosphere. We have had the pleasure of dealing with Fred Swanson on more than one occasion. Would highly recommend him as well as the entire staff. More
by markers2
Employees Worked With
Fred Swanson, Sicilia and Brian
November 06, 2020
Joe Haskill is amazing, made my buying experience the best I've ever had, I'll definitely be back! Everyone there was amazing! Thank you Joe for helping me buy my dream truck! best I've ever had, I'll definitely be back! Everyone there was amazing! Thank you Joe for helping me buy my dream truck! More
by trishbertin1978
Employees Worked With
Joe Haskill
June 20, 2020
We went looking and ended up with a new Rav4. Still We went looking and ended up with a new Rav4. Still learning about all the bells and whistles. But love how it handles. Thanks so much. We went looking and ended up with a new Rav4. Still learning about all the bells and whistles. But love how it handles. Thanks so much. More
by June0714
Employees Worked With
Joe Haskell, salesperson
May 05, 2020
Salesman Tony was great. We were treated as real people which we appreciated. Tony responded to my emails quickly. He had the car we were interested in pulled up and ready f We were treated as real people which we appreciated. Tony responded to my emails quickly. He had the car we were interested in pulled up and ready for a test drive before we got there. I feel like Tony was a good liaison or advocate for me. I feel like he went out of his way to get the information I wanted about the car. Thanks for a good experience. More
by FragMaster6pack
Employees Worked With
Tony Luciani
March 30, 2020
Sale person, Fred Swansen, pwas outstanding. Whole staff Sales person, Fred Swansen, was outstanding. Whole staff was friendly and cooperative. A great buying experience. We were treated as real people whic Sales person, Fred Swansen, was outstanding. Whole staff was friendly and cooperative. A great buying experience. We were treated as real people which we appreciated Survey would not let me submit unless I submitted as a new car and we purchased a used Toyota. More
by Mizpah
Employees Worked With
Fred Swansen
February 13, 2020
Awesome customer service and attention to detail by Sondra Carter. Made the experience friendly knowledgeable and expeditious. Would refer everyone to her and the establishment! Sondra Carter. Made the experience friendly knowledgeable and expeditious. Would refer everyone to her and the establishment! More
by Bigcec2k
Employees Worked With
Sondra Carter.
