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Crown Toyota
Decatur, IL
40 Reviews
Crown Toyota is a dealership dedicated to delivering excellent cars, trucks and SUVs to the community of Decatur. Open for over 29 years, our Decatur Toyota dealership has become a top destination for those seeking new and used cars for sale within Illinois. Our number one priority has always been our customers and we diligently work to make sure they are completely satisfied with their service at our dealership. We treat them like family and value the relationships we've built with each one. Crown has always been and always will be a Decatur Toyota dealership you can trust when it comes to all of your car needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 40 reviews
February 03, 2023
The salesman, Chris Davis, was very helpful, and explained everything well. The finance department was very slow, and not as helpful. I waited several hours after I signed the agreement to purchas explained everything well. The finance department was very slow, and not as helpful. I waited several hours after I signed the agreement to purchase. I was ready to walk out and go somewhere else. After I expressed this to a couple employees there I was finally able to complete the purchase. I went there at about 10:00 AM. and. did not get the vehicle until after 3:00 PM. Dealer Rater advised me to contact Sicilia Antal at Crown Toyota and I e-mailed her. I did not get a response so I called the dealer. I was told she no longer works there and has been gone for over 3 months. More
by bsmstymets
January 22, 2023
Sales people and staff are always very nice and helpful. Fred is Great to work with ! Fred is Great to work with ! More
by Kenny
September 25, 2022
I recently purchased a car from crown toyota. Everyone in that dealership was very friendly and helpful. Everything went so smooth. I also want to mention Chris, my salesman was the best. Everyone in that dealership was very friendly and helpful. Everything went so smooth. I also want to mention Chris, my salesman was the best. More
by Al
Employees Worked With
Chris Davis
August 29, 2022
This is the second vehicle I have purchased from Crown Toyota, and I’ve always received courteous, professional service. My salesman, Clayton Barbee, and Jordan Grindstaff made the purchasing of my newes Toyota, and I’ve always received courteous, professional service. My salesman, Clayton Barbee, and Jordan Grindstaff made the purchasing of my newest RAV4 very pleasant experience. More
by Michele K
Employees Worked With
Clayton Barbee
June 17, 2022
I received such courteous and friendly service from Caleb Nale & the whole Crown Toyota team. Caleb understood what I was looking for and matched me with a great car that day. All I wanted was an economical Nale & the whole Crown Toyota team. Caleb understood what I was looking for and matched me with a great car that day. All I wanted was an economical and reliable car to get b/f to work in. This was by no means a big ticket sale for them. They still worked with me all the way through the process and went over and above to give me excellent service. I’d been looking EVERYWHERE for a few weeks and coming up empty. If I were you, I’d start with Crown Toyota. More
by lorilyn1024
Employees Worked With
Caleb Nale
April 04, 2022
Great buying experience. Absolutely delighted.with all aspects. Businesslike and friendly. Thanks to Chris and the entire Crown team. Absolutely delighted.with all aspects. Businesslike and friendly. Thanks to Chris and the entire Crown team. More
by SFCubs
Employees Worked With
Chris
November 29, 2021
Crown Toyota is absolutely the best dealership I have ever dealt with. They are professional and every staff member is friendly. They go above and beyond to get you the vehicle you want at a fair price. ever dealt with. They are professional and every staff member is friendly. They go above and beyond to get you the vehicle you want at a fair price. I would not go anywhere else. Chris was our salesman and he was exceptional. Mike in finance is awesome and easy to deal with. No matter who you are in there seeing all the staff is friendly and helpful. Jordan and his team are fantastic! Most honest and friendly dealership around. Highly recommended. More
by Mark and Shannon
Employees Worked With
Chris, Jordan, mike
November 04, 2021
Joe Haskell is awesome! He made us feel right at home at Crown. He went the extra mile to answer all of our questions and I appreciated his willingness to do that. When you call Crown's sales, ask for Joe Crown. He went the extra mile to answer all of our questions and I appreciated his willingness to do that. When you call Crown's sales, ask for Joe. More
by clint.parrish
Employees Worked With
Joe Haskell
September 04, 2021
I enjoyed my purchase experience. They worked with me and got me what I wanted. The only hiccup was someone had removed the floor liners and I had to back and get a set. got me what I wanted. The only hiccup was someone had removed the floor liners and I had to back and get a set. More
by Nana Cob
Employees Worked With
Patti, Mike and one more
