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Crown Toyota

Decatur, IL

4.8
40 Reviews
Crown Toyota is a dealership dedicated to delivering excellent cars, trucks and SUVs to the community of Decatur. Open for over 29 years, our Decatur Toyota dealership has become a top destination for those seeking new and used cars for sale within Illinois. Our number one priority has always been our customers and we diligently work to make sure they are completely satisfied with their service at our dealership. We treat them like family and value the relationships we've built with each one. Crown has always been and always will be a Decatur Toyota dealership you can trust when it comes to all of your car needs.
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255 West Pershing Road

Decatur, IL

62526

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Showing 40 reviews

July 24, 2024

To deal with Clyde is always great— great person and very helpful! Treats all of his customers very well and courteous! Good experience!! More

by Leta Irons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde
Jul 30, 2024 -

Crown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Clyde provided you with excellent service and a great experience. Your kind words about his helpfulness and courtesy mean a lot to us. We look forward to continuing to serve you and all our customers with the same level of care. Thanks for choosing Crown Toyota!

April 27, 2024

I love Crown. Great service department and great sales team. I was really happy with my buying experience. More

by ispx12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacie Ludolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Haskell
Apr 29, 2024 -

Crown Toyota responded

We appreciate you taking the time to leave such a kind review! At Crown Toyota, we strive to provide exceptional service in every area, from sales to service. We're happy to hear we achieved that for you throughout your car-buying experience. We look forward to seeing you again in the future for all your automotive needs, whether it's routine maintenance, parts, or considering your next Toyota! Thank you for choosing Crown Toyota!

January 15, 2024

I recently had the pleasure of visiting Crown Toyota, and I am incredibly impressed with the level of service I received. From the moment I walked into the dealership, I was greeted by a team of professional More

by goodmanhardware
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacie Ludolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
December 11, 2023

I live near St Louis and drive to Crown because of the quality integrity service and impeccable honesty. No better people at this dealership. Have used this dealership for many years none comparable More

by Scholzmike52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde and Jordan.
October 16, 2023

Caleb was the most wonderful salesman. Kind , courteous and informative He made the purchase of my car very easy and stress free. He was such a blessing. I had been struggling with pur More

by Susan241608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t remember the man’s name who did my papers. He was pretty awesome !
Oct 20, 2023 -

Crown Toyota responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

September 25, 2023

They are great people to work with. Would recommend them to anyone for a new car. More

by df1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman, Jordan Grinestaff, Mike Eller
Sep 26, 2023 -

Crown Toyota responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

August 07, 2023

Highly Recommend! ” Clyde Chapman was great to work with. It was a pleasure working with him and I would highly recommend him. More

by Robert.I
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Eller
Aug 21, 2023 -

Crown Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 03, 2023

I was very pleased with this dealership Patti Kovacs was awesome ! She’s a great sales lady it was a wonderful experience very personable I appreciate all she did ! More

by nancy77smith44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacie Ludolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patti Kovacs
Aug 21, 2023 -

Crown Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 20, 2023

Top notch professionalism and service. Would highly recommend! The best in IL, hands down! Thank you. More

by loconnor13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Davis
Jun 02, 2023 -

Crown Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 28, 2023

Clyde Chapman was the best and I’m telling everyone I know to go there and see Clyde. More

by willis.julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Crown Toyota responded

Thank you for your positive review!

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