Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Subaru
Chattanooga, TN
1,263 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,263 reviews
November 14, 2021
Best and fastest experience buying a vehicle from a dealership. Worked with Chuck Denham and will buy with him again. Didn’t feel saley at all and they gave me a fair price for my trade in! Thanks for dealership. Worked with Chuck Denham and will buy with him again. Didn’t feel saley at all and they gave me a fair price for my trade in! Thanks for making this a pleasurable experience. More
by Jrose
Employees Worked With
Chuck Denham, David Jones
November 14, 2021
Lucas Marler, Bella Lilly and Bill Newberry were all very helpful in my follow-up visit after buying a 2022 Impreza. I had a custom back seat cover installed for my dog. I'd read the manuals and had question helpful in my follow-up visit after buying a 2022 Impreza. I had a custom back seat cover installed for my dog. I'd read the manuals and had questions which Bella answered. Lucas checked me in and got the cover installed. Bill was my salesman. More
by Deemettger
Employees Worked With
Bella Lilly, Bill Newberry, Lucas Marler
November 13, 2021
James Green was a wonderful salesman. He made the experience extremely easy with NO STRESS. We highly recommend reaching out to him for your next vehicle purchase. experience extremely easy with NO STRESS. We highly recommend reaching out to him for your next vehicle purchase. More
by coopnkori
Employees Worked With
James Green, Steve Gordon
November 13, 2021
Danny McVay was excellent. He kept us informed throughout the entire experience, which could not have gone better. Danny seemed to be one step ahead of us on any question we were about to ask. Very knowledge the entire experience, which could not have gone better. Danny seemed to be one step ahead of us on any question we were about to ask. Very knowledgeable and extremely personable. More
by Richard
Employees Worked With
Danny McVay, Steve Gordon
November 12, 2021
Have tried a number of times to get an appointment for service with the dealership since it became Crown (formerly Kelly). VERY disappointing. Have a full warranty on my car and actually have to take it t service with the dealership since it became Crown (formerly Kelly). VERY disappointing. Have a full warranty on my car and actually have to take it to a QuickLube to get an oil change due to the new "appointment process" which is less than accommodating. Definitely not the personal service that you used to get with Kelly when it comes to simple service visits. More
by TPM
Employees Worked With
Didn't get past the "appointment service desk" person and didn't get a name
November 12, 2021
After having the Crown Subaru service department perform a diagnostic test on my vehicle, I chose not to have them complete the necessary repair due to their price; however, I was very pleased with the kind a diagnostic test on my vehicle, I chose not to have them complete the necessary repair due to their price; however, I was very pleased with the kind customer service which was given, particularly by Jonas Vanlandingham. He took the time to explain and answer all my questions in regards to their diagnostic findings. Thank you, Jonas! More
by Melissa
Employees Worked With
Jonas Vanlandingham
November 11, 2021
Charles Denham made my car buying experience very pleasant and smooth. I am thrilled with my second Subaru. I like dealing with Crown Subaru and the professional attitude of the staff is appre pleasant and smooth. I am thrilled with my second Subaru. I like dealing with Crown Subaru and the professional attitude of the staff is appreciated. Thank you! Ruby Bruns More
by Rubyramb
Employees Worked With
Chuck Denham, Habib Rehman
November 10, 2021
The service personnel are friendly and eager to answer my questions. It is awkward working an appointment through St. Petersburg compared to dealing with people at the dealership. questions. It is awkward working an appointment through St. Petersburg compared to dealing with people at the dealership. More
by frankjumpsm@comcast.net
Employees Worked With
Lucas Marler
November 10, 2021
I bought my new SUV from Crown Subaru since they provided great service for my previous vehicle. I have bought 15 new cars in my lifetime. Megan was, by far, the best sales person I have ever worked with. E great service for my previous vehicle. I have bought 15 new cars in my lifetime. Megan was, by far, the best sales person I have ever worked with. Even in this time of vehicle shortages, she found the perfect Outback for me - in my preferred color - at a great price. She also gave me a fantastic offer on my trade in vehicle (2019 Subaru Forester). If you want the best, see Megan at Crown Subaru! More
by Luthergremmels
Employees Worked With
Megan Scollin, Habib Rehman
