Crown Subaru
Chattanooga, TN
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I had the car in for its 90000 mile servicing. Lucas Marler checked me in. When I mentioned that we also had a problem with the passenger window not going down, he knew exactly how to fix it which Lucas Marler checked me in. When I mentioned that we also had a problem with the passenger window not going down, he knew exactly how to fix it which he did before completing the check in. The servicing was done exactly when they said it would be. Lucas was friendly, polite and knew his stuff. One other comment is that when I made the appointment they told me exactly what it would cost and Lucas asked me when he checked it in if I knew how much it would be and what was going to be done. More
I have great services from Lucas Marler and they are good communicating with customers before proceeding with extra repairs. Very friendly atmosphere while waiting good communicating with customers before proceeding with extra repairs. Very friendly atmosphere while waiting More
Matthew White at Crown Subaru is awesome, professional & responsive! All of my needs are addressed correctly w/o having to bring the car back to have something adjusted or corrected responsive! All of my needs are addressed correctly w/o having to bring the car back to have something adjusted or corrected More
I was notified by Subaru that there was a recall but no at Crown could answer this issue. Also, if there is a problem with delivering your services (in this case the computer being down) then the customer at Crown could answer this issue. Also, if there is a problem with delivering your services (in this case the computer being down) then the customers scheduled for service should be called and informed. When the service happened, it was very good, efficient, pleasant. More
This has been my third trip to Crown Subaru for service/repair and it has been enjoyable every single time. They keep me updated and let me know the issues i may have and what they are going to do service/repair and it has been enjoyable every single time. They keep me updated and let me know the issues i may have and what they are going to do and make sure i ok everything before they proceed. My Service Adviser Jonas Vanlandingham always makes me feel included in the process and is a genuinely nice person who is easy to talk with. I would recommend him to anyone looking to have anything done to there vehicle. More
Buying a car from Crown Subaru was pressure-free and easy. Mickey Dorsey has sold me two cars (an Outback and a Crosstrek), and I couldn’t have asked for a more knowledgeable and sincere person to handl easy. Mickey Dorsey has sold me two cars (an Outback and a Crosstrek), and I couldn’t have asked for a more knowledgeable and sincere person to handle the purchase. He’s honest and helped me find the perfect options on the car I ordered. He stayed in communication throughout the process and followed up after the sale. He cares about his customers. More
I picked Crown Subaru to purchase my Outback from. I am glad I did because I had an excellent experience with Megan Scollin. She was pleasant to work with and she had a good knowledge of the purchas I am glad I did because I had an excellent experience with Megan Scollin. She was pleasant to work with and she had a good knowledge of the purchase process and the car. I would definitely do business with her the next time I trade. More









