Crown Subaru
Chattanooga, TN
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When I arrived at the dealership, I found he people immediately helpful and though they were very busy, they took the time to arrange the appointment I had as soon as possible. Following the desired w immediately helpful and though they were very busy, they took the time to arrange the appointment I had as soon as possible. Following the desired work (maintenance)n LucasMarler moved the car into the maintenance line-up and then upon finishing the work as a service advisor he did a polite, informative and helpful explanation of what was completed and what future time and work would be needed for the next visit. I also found a sales person lady who answered and advised me regarding possible future later models that I might wish to consider in investing in the future. All contacts were professional and helpful. I regret that the person who normally washes vehicles during maintenance was not available but appreciate the free car ticket which enabled me to return home with a clean car. Thank you. More
Matt White called the day after our towed car was received at the Dealership. He called again after the mechanic had had a chance to look at it and had determined why it would not start. We received received at the Dealership. He called again after the mechanic had had a chance to look at it and had determined why it would not start. We received a text and a call the next day advising us that our car was ready for pickup. When we arrived at the Dealership Matt overheard another Service Rep giving us eronious information about what had be done to our car. He referred the Rep to the Service notes as a polite way of correcting him and making sure we received the correct information about what had been done to our car. We appreciate the work that Matt and the mechanics did to our car. In addition we like the south west geographic location of Crown. We do not have to get into the thick of traffic to reach Crown. This is a plus for us. More
On my recent visit to have my 2017 Outback serviced, Matt White was my service advisor. He was very professional and helpful. I also want to mention Laura who was very friendly, a good PR person for the deal White was my service advisor. He was very professional and helpful. I also want to mention Laura who was very friendly, a good PR person for the dealership as well as Matt. Phil Ryder More
Jonas Vanlandingham was so great on keeping me informed about my car and is always pleasant..on the phone and in person. He’s a keeper! Jayne about my car and is always pleasant..on the phone and in person. He’s a keeper! Jayne More
This was my second time taking my Subaru Forester to Crown Subaru in Chattanooga. Again they have given me excellent and attentive service. I was greeted by Jonas Vanlandingham who checked me in. Answer Crown Subaru in Chattanooga. Again they have given me excellent and attentive service. I was greeted by Jonas Vanlandingham who checked me in. Answered all of my questions and was very attentive and kind. Subaru has never filed to impress me. More
Great Check-in Team at the dealership.Very good Great Check-in Team at the dealership. Very good maintenance staff and done in a timely fashion. Great Check-in Team at the dealership. Very good maintenance staff and done in a timely fashion. More










