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Crown Subaru

Chattanooga, TN

4.9
1,293 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,293 reviews

June 20, 2026

I had a great experience working with Danny. His professionalism, integrity, and attention to detail made the car-buying process easy and enjoyable. He was transparent, patient, and took the tim More

by Whitejason8919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McVay
Jun 23, 2026 -

Crown Subaru responded

Thank you for writing to us about your experience. We’re grateful Danny could provide the professionalism and care you deserved during your visit. His commitment to your satisfaction speaks volumes about the team’s dedication. Please let us know if we can be of any help to you in the future.

June 18, 2026

Kelly was incredibly patient as we made our decision on a vehicle. I never felt pushed into anything. Would highly recommend Kelly and the whole Crown Subaru team. More

by jamiejengelhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Jun 23, 2026 -

Crown Subaru responded

It means a lot to us to receive your review. We're grateful Kelly could provide the patience and guidance you needed during your visit. Whether you're coming in for a purchase or a service visit, our goal is always to deliver an experience worth returning for. Enjoy your new vehicle and please let us know if there is anything we can do for you.

June 15, 2026

My husband and I very much appreciated the service and care we received from Kenny. Buying a car can be stressful but he listened to our concerns and needs and, together, we found the perfect vehicle for More

by Carabrown
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Jun 17, 2026 -

Crown Subaru responded

Kenny will be so glad to hear that his attentiveness and patience helped turn what can be a stressful process into such a positive one! Please enjoy your new vehicle and don't hesitate to reach out if there is anything more we can do for you.

June 12, 2026

I took my Subaru Crosstrek Wilderness by the dealership for some routine service. Everyone I spoke to were professional and cutious. Ms. Addison Shrum was exceptionally helpful. She made me feel More

by Sammy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Shrum
Jun 15, 2026 -

Crown Subaru responded

Thank you for taking the time to share your experience! Addison will be so glad to hear that her attentiveness and genuine care made such a positive impression, right down to that final touch before you left. Should you need any assistance in the future, please don't hesitate to reach out.

June 09, 2026

As always, Hannah, Keith, Habib, and the entire Subaru team made this purchase smooth and painless. They are knowledgeable, proficient and FUN to deal with. More

by maryfusco5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Habib Rehman, Hannah Gentry
Jun 09, 2026 -

Crown Subaru responded

Your loyalty means a great deal to us, and hearing that Hannah, Keith, Habib, and the entire team made yet another purchase such a seamless and enjoyable experience is wonderful to receive! Please let us know if we can be of any help to you in the future.

June 07, 2026

Friendly, professional, knowledgeable and thorough in explaining options and features on the vehicle we purchased More

by PLMMTM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Elliott Dockery
Jun 08, 2026 -

Crown Subaru responded

We are delighted to receive your review! It's great to hear that our team's friendliness and thoroughness in walking you through your vehicle's options and features made for such a positive experience. We wish you safe travels!

June 06, 2026

Elliott Dockery was incredibly knowledgeable and helpful throughout the entire process. Cindy in finance was also a pleasure to work with — she was informative, patient, and never pressured us into anything More

by iamdesertfox70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Elliott Dockery, Sara Ford
Jun 08, 2026 -

Crown Subaru responded

Thank you for writing to us about your experience, and what a compliment it is that the drive from Kentucky was well worth it! Elliott's kindness and expertise alongside Cindy's patience and transparency in finance truly made for an exceptional car-buying experience, and we are so glad it showed. On behalf of our whole team, we wish you safe travels back home and many miles of enjoyment in your new vehicle!

June 03, 2026

excellent job keeping in touch about what was in the inventory. Very supportive. Great service More

by pdknowles57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Jun 04, 2026 -

Crown Subaru responded

We are appreciative of you taking the time to share your experience! Hearing that our team kept you well informed on available inventory and provided such supportive service throughout the process is exactly the kind of feedback that means a great deal to us. Let us know if we can be of further service to you in the future!

June 03, 2026

Had a very pleasant experience purchasing my car. Would recommend Kelly as she worked hard to get the deal and was very professional. More

by maryhunterkw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Kelly Carlson
Jun 04, 2026 -

Crown Subaru responded

Thank you for the wonderful recommendation of Kelly and for sharing how her hard work and professionalism made your car buying experience such a pleasant one! We are glad she was able to get you the deal you were looking for. Drive safely and take care!

June 01, 2026

Crown Subaru has the most amazing service department. The first time I used them I was very impressed so I just used them a second time. I live two hours away from the dealership. I had a battery issue More

by Doc Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbey Dotson
Jun 02, 2026 -

Crown Subaru responded

We are delighted to receive your review and truly appreciate the effort you made to travel two hours to visit us, not just once but twice. It's rewarding to hear that our team was able to accurately diagnose the issue, address the recall, and provide honest recommendations that helped you avoid unnecessary repairs while keeping you informed every step of the way. Your recommendation and continued trust mean a great deal, and you can rest assured knowing that we will gladly help you anytime you need reliable automotive care.

Jun 02, 2026 -

Doc Marcia responded

As I mentioned in my review I was very pleased with your service as well as with your staff personally. Thank you Marcia Schultz

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