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Crown Subaru

Chattanooga, TN

4.9
1,293 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,293 reviews

June 29, 2026

I had a good experience with Crown Subaru. Kenny was the best, super helpful with finding the right vehicle. Very knowledgeable and helped me make the best decision for my families safety. Loo More

by dagostinomag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Jun 29, 2026 -

Crown Subaru responded

Hearing that Kenny found you the perfect vehicle for your family's safety is exactly the kind of feedback we are grateful to receive! We are glad his knowledge and willingness to help made all the difference. Wishing you and your family safe travels!

June 28, 2026

Everyone was friendly, helpful, and non-pushy. Had a very positive experience buying the car. It was hassle free! More

by helen.mccallie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Ford, Jacqueline Griffith, Castle Ford
Jul 08, 2026 -

Crown Subaru responded

Helen, thank you for sharing your positive experience with us. We are happy to hear our team was kind and helpful. Our guests' satisfaction is our top priority. Congratulations on your new vehicle!

June 27, 2026

Kenny and his colleagues at Crown are the BEST! They helped move the buying process along. Within a little over 2 hours, we had looked at the vehicle, agreed upon a price and had the financing done More

by JSGCSHELTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Habib Rehman, Kenneth Melton
Jun 29, 2026 -

Crown Subaru responded

We are delighted to receive your review and so glad Kenny and his colleagues were able to move the process along so efficiently! It's wonderful to hear you love your new Ascent and that the team made the experience such a smooth one. Should you need any assistance in the future, please don't hesitate to reach out.

June 27, 2026

Jacqueline was awesome. I really enjoyed working with her. She made me very comfort and relaxed. Everyone that I met at Crown was fantastic. She made sure I was happy and th More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Jun 29, 2026 -

Crown Subaru responded

We are honored by your feedback and so glad Jacqueline made your Forester purchase such a comfortable and enjoyable experience! It's clear her care for making sure you were happy left a real impression. Enjoy your new Forester and please let us know if there is anything more we can do for you!

June 26, 2026

Very friendly dealer . . No one was ‘pushy’ .. Very clean showroom..nice waiting area .. Coffee available More

by cacrawley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Jun 29, 2026 -

Crown Subaru responded

We are appreciative of you taking the time to share your feedback! It's wonderful to hear that our team's friendly approach and clean facility made such a welcoming impression. You can always reach out to us anytime you need any help with your automotive matters.

June 26, 2026

Kendra and the staff were amazing. I would highly recommend her and the staff. Excellent experience! More

by jwells2102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra Ostrander
Jun 29, 2026 -

Crown Subaru responded

We are appreciative of your kind words about Kendra and the team! Thank you for taking the time to share your experience. Please contact us if you need any help from our team, we will gladly assist you.

June 25, 2026

After messaging with Shana about a used Crosstrek with some special requests, she notified me over 3 months of new arrivals until we found THE ONE for my daughter. I had contacted all dealerships in TN an More

by leahdorrperkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Morton, Shana Madsen
Jun 29, 2026 -

Crown Subaru responded

We are honored by your continued loyalty and so grateful that Shana's dedication over the past three months proved that Crown Subaru truly stands out! Her commitment to staying with you until finding THE ONE for your daughter shows the kind of care that has earned your trust for the past 15 years. We hope you continue to consider us for any of your future automotive needs. Our team is here to serve you and your daughter anytime!

June 25, 2026

This past Monday we purchased a new Subaru Outback from Kelly Carlson at Crown Subaru. It was an excellent experience working with Kelly, she was very knowledgeable, friendly and professional. Kelly helpe More

by Karl Hakala
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Jun 29, 2026 -

Crown Subaru responded

We are grateful you took the time to share your experience! Kelly's professionalism and friendliness clearly made all the difference in your purchase. Enjoy your new Outback and please let us know if there is anything we can do for you in the future.

June 25, 2026

Always a pleasure and the most straight forward process working with crown Subaru and Shana madsen More

by roldaners9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Jun 29, 2026 -

Crown Subaru responded

We are appreciative of your continued trust and we are glad to hear Shana delivered another pleasant time! Should you need any assistance in the future, please don't hesitate to reach out.

June 20, 2026

Elliott, my wife should really be writing this review as it was her Forester Hybrid we purchased. I'll pretend she is looking over my shoulder. You, and every staff member you connected to was OUTSTANDING! More

by rammoorejr
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Benny Montalvo, Elliott Dockery
Jun 23, 2026 -

Crown Subaru responded

Your review is incredibly valuable to us, and we’re honored to hear how Elliott and the team made your purchase experience so smooth and rewarding. It’s a privilege to serve customers like you and Patty, who value transparency and trust throughout the process. Please enjoy your new Forester Hybrid and don’t hesitate to reach out if there is anything we can do for you.

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