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Crown Subaru

Chattanooga, TN

4.9
1,317 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,317 reviews

August 02, 2026

I walked in thinking I would just check out the inventory, but Kenneth and the Subaru team were extremely helpful and knowledgeable about their vehicles and worked with me in my budget that I drove More

by wjelliott18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton, Sara Ford
Aug 04, 2026 -

Crown Subaru responded

Kenneth and the team clearly turned a casual browse into an easy yes, working within your budget so you could drive off the same day. Thank you for your trust and your feedback! Please don't hesitate to reach out if there's anything more we can do for you.

August 02, 2026

Kenneth and his team were very patient, kind and a pleasure to work with. Thank you! More

by MELANIEGOTMAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Aug 04, 2026 -

Crown Subaru responded

Thank you so much for your kind words! We are thrilled to hear that Kenneth and the team provided such a patient and pleasant experience for you. Enjoy your Subaru and let us know if there is more we can do for you.

July 31, 2026

Shana got 5 Stars as she is knowledgeable, efficient, pleasurable and effective to deal with. I gave the dealership (which was also effective and efficient) 4 Stars not because of anything, only because More

by candjfee
Recommend Dealer
Yes
Employees Worked With
Cindy (don’t remember last name) was the financial person we dealt with and she gets 5 Stars., Habib Rehman, Shana Madsen, Sara Ford
Aug 03, 2026 -

Crown Subaru responded

Thank you for sharing how knowledgeable and efficient Shana was. We hear you on the visit feeling short and we want to reassure you that our team is available to assist if you need any more clarification on anything.

July 31, 2026

Superb performance and service. The effort and efficiency of the Shana Madsen and the entire team at crown Subaru made my car buying experience pleasant and enjoyable. Thank you all More

by roldaners9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Habib Rehman, Shana Madsen
Aug 03, 2026 -

Crown Subaru responded

Thank you for sharing how efficient Shana and the team were in making the buying experience pleasant and enjoyable. Wishing you many happy miles ahead in your new Subaru, and we look forward to the opportunity of working with you again.

July 28, 2026

Jacqueline is the BEST. My husband and I bought a Used Subaru Outback that we wouldn’t have known about or even looked at if it wasn’t for her trying to fit us in the right More

by dixiegirl0209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Jul 30, 2026 -

Crown Subaru responded

Congratulations on your new Outback! It's clear Jacqueline went above and beyond to find a car that truly fit your budget and needs. Your recommendation and the gratitude you've shared means so much to us and we want to remind you that you can contact us if you need more help in the future.

July 28, 2026

I t was probably the easiest car purchase we ever made. Jacqueline was very knowledgeable and a joy to work with as was the finance person although I can't remember her name. Sorry. More

by ranchoalmosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
Jul 30, 2026 -

Crown Subaru responded

Thank you for sharing that this was one of the easiest purchases you've made! We're glad Jacqueline's knowledge and the finance team's help made the process such a joy from start to finish. We hope you'll consider us again for all your future automotive needs.

July 28, 2026

Kendra was helpful and knowledgeable about the Subaru products and she was a pleasure to work with! Would definitely recommend her snd would work wth her again! More

by alekgl1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra Ostrander
Jul 30, 2026 -

Crown Subaru responded

Kendra clearly made a strong impression with her knowledge of the Subaru lineup and made the whole process a pleasure. We appreciate you recommending her and sharing that you'd gladly work with her again. Please enjoy your Subaru and let us know if there is more we can do for you.

July 27, 2026

What a lovely experience! The staff was wonderful. Kenneth contacted me after I inquired on line. He did not bombard me with emails, texts and calls. Rather, he answered my More

by CarleyClark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy McMichen, Kenneth Melton, Sara Ford
Jul 29, 2026 -

Crown Subaru responded

We are delighted to hear that Kenneth made the experience smooth by answering your questions without overwhelming you and following up to ensure you had everything you needed. From the clean, pet-friendly environment to the thoughtful dog toy, it’s clear the team at Crown Subaru goes the extra mile, so we remind you that you can contact us if there is more we can do for you. We wish you safe travels in your new Subaru!

July 26, 2026

The kindness that I've experienced at Crown Subaru is unmatched. I dealt mostly with Kenny, who is kind, charismatic, easy to get in touch with for questions, but did not pressure me at all. I feel like More

by Anne B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Jul 28, 2026 -

Crown Subaru responded

It's clear Kenny and the finance team went above and beyond here, from Kenny's easygoing, no pressure approach to the patience shown walking you through the warranty details when you needed it slowed down. Coconut and our team are here to assist you if you need any more help with your automotive needs.

July 26, 2026

Danny was great to work with! He was friendly, honest, and made the entire car-buying process easy and stress-free. He answered all of my questions without any pressure and made s More

by PaigeH97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McVay
Jul 29, 2026 -

Crown Subaru responded

We are honored by your high recommendation and we are glad to hear that Danny made your car buying process easy and honest. Please enjoy your Subaru and let us know if Danny or our team can do more for you.

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