Crown Subaru
Chattanooga, TN
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I walked in thinking I would just check out the inventory, but Kenneth and the Subaru team were extremely helpful and knowledgeable about their vehicles and worked with me in my budget that I drove inventory, but Kenneth and the Subaru team were extremely helpful and knowledgeable about their vehicles and worked with me in my budget that I drove off in a new car! More
Shana got 5 Stars as she is knowledgeable, efficient, pleasurable and effective to deal with. I gave the dealership (which was also effective and efficient) 4 Stars not because of anything, only because pleasurable and effective to deal with. I gave the dealership (which was also effective and efficient) 4 Stars not because of anything, only because our time at the dealership was so short (slightly more than an hour & our time was spent with Shana). More
Superb performance and service. The effort and efficiency of the Shana Madsen and the entire team at crown Subaru made my car buying experience pleasant and enjoyable. Thank you all The effort and efficiency of the Shana Madsen and the entire team at crown Subaru made my car buying experience pleasant and enjoyable. Thank you all. More
Jacqueline is the BEST. My husband and I bought a Used Subaru Outback that we wouldn’t have known about or even looked at if it wasn’t for her trying to fit us in the right My husband and I bought a Used Subaru Outback that we wouldn’t have known about or even looked at if it wasn’t for her trying to fit us in the right car that fit our budget and needs. She is so knowledgeable and answered all our questions. She was so kind and patient with us when we wanted to test drive different cars and it was pouring down rain and she had to go back and forth to get the keys. I would highly recommend anyone to go to crown Subaru and talk to Jacqueline. We are forever grateful for her. She deserves a raise. More
I t was probably the easiest car purchase we ever made. Jacqueline was very knowledgeable and a joy to work with as was the finance person although I can't remember her name. Sorry. Jacqueline was very knowledgeable and a joy to work with as was the finance person although I can't remember her name. Sorry. More
Kendra was helpful and knowledgeable about the Subaru products and she was a pleasure to work with! Would definitely recommend her snd would work wth her again! products and she was a pleasure to work with! Would definitely recommend her snd would work wth her again! More
What a lovely experience! The staff was wonderful. Kenneth contacted me after I inquired on line. He did not bombard me with emails, texts and calls. Rather, he answered my The staff was wonderful. Kenneth contacted me after I inquired on line. He did not bombard me with emails, texts and calls. Rather, he answered my questions and let all the information sink in. He did follow up daily to see if I needed anything else. By the end of the week we had a date and time set for me to come in. The dealership is very clean and also pet friendly, which was a nice surprise. I was even given a dog toy as a parting gift! Kenneth introduced me to multiple people. Ms. Ford and also Cindy were very helpful in completing the purchase and answering questions. The staff was so kind and even people that we passed in the building that I didn't meet looked very happy. Entire process took less than two hours. Very easy, very wonderful. More
The kindness that I've experienced at Crown Subaru is unmatched. I dealt mostly with Kenny, who is kind, charismatic, easy to get in touch with for questions, but did not pressure me at all. I feel like unmatched. I dealt mostly with Kenny, who is kind, charismatic, easy to get in touch with for questions, but did not pressure me at all. I feel like everyone went above and beyond normal expectations. Subaru has clear pricing, honest staff and a friendly and clean environment. I want to shout out the financial lady also, although I don't remember name. I was very overwhelmed when looking at warranties, she slowed down, broke it down and was super patient. They also have a dog on staff named Coconut! When looking for cars at other dealerships, I often felt like I was being circled by sharks looking for a paycheck. I felt like a friend here. Phenomenal experience. More
Danny was great to work with! He was friendly, honest, and made the entire car-buying process easy and stress-free. He answered all of my questions without any pressure and made s He was friendly, honest, and made the entire car-buying process easy and stress-free. He answered all of my questions without any pressure and made sure I found the right vehicle. I highly recommend Danny if you’re looking for a trustworthy and professional car salesman. More









