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Crown Subaru

Chattanooga, TN

4.9
1,317 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,317 reviews

August 11, 2026

Huge thanks to Brandee and Keith for being so patient with me through my work chaos, losing my cat, giving my old Outback to my mom, and trading in her absolute piece of crap! 😂 They never once lost pat More

by janehamptonbowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Brandee Toche
Aug 13, 2026 -

Crown Subaru responded

Brandee and Keith clearly stuck with you through a lot, work chaos, the cat, the family car swap, and all. Their patience through it all sounds like exactly what made this such a fun, memorable purchase. Congratulations on your new Outback, and enjoy figuring out all those bells and whistles!

August 08, 2026

I was very happy with my experience at Crown Subaru. Kelly helped me pick the perfect car. I went into this situation skeptical because the process of buying a car doesn't exactly hold the most comforta More

by yates_tre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy McMichen, Jennifer Morgan, Sam Cruz, Susie Whiteman, James Szlachetka, Hannah Gentry, Kelly Carlson
Aug 11, 2026 -

Crown Subaru responded

It means a lot to hear how happy you were with your experience and how Kelly turned your initial skepticism into something that felt like buying a car from a friend. We appreciate you sharing that Kelly helped you find the perfect car! Please don't hesitate to reach out to us if you need any further help.

August 08, 2026

Kelly was very nice and help. She knew her cars. She was very knowledgeable about everything concerning the cross track. When I buy another car I definitely go back to her More

by dcd1015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen (Buddy) Aymon, Kelly Carlson
Aug 11, 2026 -

Crown Subaru responded

Thank you for letting us know how nice and helpful Kelly was, bringing real knowledge about the Crosstrek to your visit. We look forward to seeing you again when you're ready for your next car, but until then we wish you safe travels!

August 06, 2026

Special thanks to Kendra Ostrander from the moment she saw us on the lot she came and introduced herself and showed us the 2026 Crosstrek. She explained the different models. We really liked the limited a More

by deeanngibbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra and Sara
Aug 11, 2026 -

Crown Subaru responded

We appreciate you sharing such a detailed account of your Crosstrek search, from Kendra introducing herself on the lot to walking you through the different models until you landed on the red pearl Limited. Thank you for highlighting how she answered every question for you and Phil, and how Sara made sure you understood all the settings and options at pickup. Congratulations on your first Subaru, and here's to many happy miles hiking and walking at Chester Frost and Soddy Gulf!

August 06, 2026

Brandee made buying our first Subaru a great experience. She is wonderful! The entire staff work as a team which is refreshing compared to other dealerships. Our trade in was hassle free and financ More

by dmhunt1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Aug 11, 2026 -

Crown Subaru responded

It means a lot to hear you're calling this your most positive car purchase ever, and how Brandee made buying your first Subaru such a great experience. We appreciate you highlighting the hassle-free trade-in, transparent financing, and pressure-free approach to warranty options, along with management following up a few days later to check in. Congratulations on your new Subaru, and thank you for recognizing the whole team's effort!

August 05, 2026

Hannah Gentry was very pleasant and easy to work with. She was knowledgeable but not pushy. The process went quickly and smoothly. More

by wee-3
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
Aug 11, 2026 -

Crown Subaru responded

Thank you for the wonderful review! We are glad to hear that Hannah made your process quick, smooth, and pressure-free. Enjoy your new Subaru and let us know if we can be of more help to you down the road.

August 05, 2026

Mr. Kenny Melton made the experience relaxing and enjoyable. Kenny showed me every car I was considering plus more. This is only the 2nd time I can say this. The only other time was helping a friend More

by jimphoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman
Aug 11, 2026 -

Crown Subaru responded

Coming back to Kenny after seeing how he helped a friend, and having that same relaxed, no-pressure experience for yourself, speaks volumes. Thank you for highlighting how he showed you every car you were considering and more, and for recommending him to anyone you know in the market!

August 05, 2026

This was the most pleasant, informative and thorough experience on purchasing a new Subaru. In our lifetime this is a standout experience as models were compared, options tested and discussed, test dri More

by tnskimom6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Aug 05, 2026 -

Crown Subaru responded

We appreciate you taking the time to describe such a thorough process of your sales pressure along the way. Thank you for recognizing Kenny's role in making this the standout experience it became and for calling it one that raised the bar in your lifetime of purchases. Wishing you many happy miles ahead in your new Subaru!

August 04, 2026

Brandee was so easy to work with. Highly recommend asking for her. No pressure but did get us a great deal on a 2026 Outback! More

by jlthomas4
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Aug 05, 2026 -

Crown Subaru responded

Thank you for recommending Brandee and sharing how easy she was to work with. No pressure but still landing a great deal on your 2026 Outback sounds like the best of both worlds. Wishing you many happy miles ahead!

August 04, 2026

The dealership is clean, the people are friendly, and the sales team isn’t pressure based! More

by vincent.charles.betro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy McMichen, Carla Calitz
Aug 05, 2026 -

Crown Subaru responded

Thank you for the kind words! We are glad you enjoyed our clean facility and found our sales team to be friendly and pressure-free. Come back anytime!

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