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Crown Subaru

Chattanooga, TN

4.9
1,222 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,222 reviews

April 04, 2026

We were greeted at first arrival. Everyone was friendly and we didn’t feel pressured. More

by dggm.jm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Carlson, Jacqueline Griffith
Apr 07, 2026 -

Crown Subaru responded

It is incredibly rewarding for us to hear that your sales purchase was pressure free and that everyone was friendly and welcoming to you. Thank you for sharing your feedback with us! Feel free to contact us if we may be of any more service to you at some point.

April 02, 2026

Kelly was the best salesperson we have ever had. She was so informative and communicative. Our experience with Crown Subaru is like no other dealership we have dealt with. Habib was also outst More

by konnie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Apr 07, 2026 -

Crown Subaru responded

Congratulations on joining the Subaru family! We wish to remind you that Kelly and our service department are available to assist you if you need any automotive help at any point. Thank you for your support and kind review Konnie!

March 29, 2026

From first entering the door until I drove away in my new Forester, everyone at crown Subura and especially Shana, were so welcoming. More

by vols52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Shana Madsen
Mar 30, 2026 -

Crown Subaru responded

It is truly a group effort to ensure our customers have a pleasant car purchase from beginning to end, so we are glad to receive your review letting us know we delivered! Enjoy your new Forester and let us know if you need any further help from our sales or service departments.

March 28, 2026

I highly recommend getting a Subaru and getting it from here. Superb service and the best deals. I will forever be a future customer and so will my wife and son someday. More

by zach25griffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Carlson
Mar 30, 2026 -

Crown Subaru responded

Congratulations on your new Subaru. We are thankful for your feedback and look forward to welcoming you back sometime for an even better car sales experience but for now we wish you safe travels in your new car, Zach.

March 26, 2026

Everyone was very nice and accommodating to us, and let us know all of our options before we had to choose. More

by sgray4157
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Elliott Dockery
Mar 27, 2026 -

Crown Subaru responded

Thank you for your review! We’re glad our team made you feel comfortable and kept you informed every step of the way. We appreciate you!

March 21, 2026

Shana Madsen is a miracle worker. She found me the car I wanted at the price I needed and I love Our new Forester. More

by junewhatley0901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Mar 23, 2026 -

Crown Subaru responded

Congratulations on your Forester! We are happy to hear that Shana was like a miracle worker for you. Our commitment to customer satisfaction is of great importance to us, so if you need our further help with any automotive matters, please let us know.

March 21, 2026

I have bought many cars but this is HANDS DOWN the best salesperson ever…Brandee went above and beyond…The dread and hassle that makes me hate buying a new car, wasn’t there. It was so easy and painless. S More

by retailbird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Mar 23, 2026 -

Crown Subaru responded

Brandee will surely be appreciative you wrote them such a kind review and recommendation. On their behalf, we want to thank you for your feedback and also remind you that if you happen to need our service again in the future, we will gladly help you but for now we wish you safe travels in your new car!

March 19, 2026

Jacqueline was such a big help in the buying process of my new Subaru! For a first time Subaru buyer she made it super simple and fun! More

by TaraBallew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

Tara, we appreciate you leaving Jacqueline this kind review! We are honored to have been of assistance to you with your special purchase, and we are thrilled Jacqueline provided you with a smooth and remarkable experience. Congratulations on your new Subaru! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 17, 2026

Crown Subaru on Lew Hwy is a welcoming environment. Everyone is kind and helpful. Shana is friendly, efficient, and thorough. Habib made the financial part go smoothly and seamlessly. I highly recommen More

by cathywashburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Shana Madsen
Mar 18, 2026 -

Crown Subaru responded

Thank you for highly recommending Shana, Habib and our friendly staff! We are thankful for the feedback and want to remind you that if there is more we can assist you with, please let us know.

March 15, 2026

I got into a car wreck in my 2010 outback on Wednesday. Jacqueline had me in my new to me 2023 outback touring XT on Friday. The process was smooth and painless. Jacqueline was up front with me the entire More

by Ryan Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selah The Dog, Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

Ryan, thank you for taking the time to leave us this positive review! Your safety and satisfaction are our top priorities, and we are glad that Jacqueline provided you with top-notch service. It is our pleasure to assist you in anyway possible. Congratulations on your new Outback Touring XT! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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