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Crown Subaru

Chattanooga, TN

4.9
1,204 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,204 reviews

April 06, 2026

Shana Madsen was very professional and very nice to work with. She helped me purchased my very first Subaru and it was a great experience. Everyone was very nice at Crown Subaru. More

by sgwtn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Morgan, Financial Services Manager, Shana Madsen
Apr 07, 2026 -

Crown Subaru responded

Here at Subaru, we want to remind you that our sales and service teams are available to help you if you ever need any of our assistance. We truly appreciate you taking a moment to share your positive purchase experience with us! Enjoy your Subaru and let us know if we may help you any further.

April 06, 2026

We bought a new 2026 Ascent through Shana. It was a great experience very easy to work with and very professional.. More

by dcase123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Shana Madsen
Apr 07, 2026 -

Crown Subaru responded

Congratulations on your 2026 Ascent! We are thankful you wrote this review to share the great experience you had working with Shana. Should you need any more automotive help, please don't hesitate to contact us. We wish you safe travels!

April 04, 2026

We were greeted at first arrival. Everyone was friendly and we didn’t feel pressured. More

by dggm.jm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Carlson, Jacqueline Griffith
Apr 07, 2026 -

Crown Subaru responded

It is incredibly rewarding for us to hear that your sales purchase was pressure free and that everyone was friendly and welcoming to you. Thank you for sharing your feedback with us! Feel free to contact us if we may be of any more service to you at some point.

April 02, 2026

Kelly was the best salesperson we have ever had. She was so informative and communicative. Our experience with Crown Subaru is like no other dealership we have dealt with. Habib was also outst More

by konnie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Apr 07, 2026 -

Crown Subaru responded

Congratulations on joining the Subaru family! We wish to remind you that Kelly and our service department are available to assist you if you need any automotive help at any point. Thank you for your support and kind review Konnie!

March 29, 2026

From first entering the door until I drove away in my new Forester, everyone at crown Subura and especially Shana, were so welcoming. More

by vols52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Shana Madsen
Mar 30, 2026 -

Crown Subaru responded

It is truly a group effort to ensure our customers have a pleasant car purchase from beginning to end, so we are glad to receive your review letting us know we delivered! Enjoy your new Forester and let us know if you need any further help from our sales or service departments.

March 28, 2026

I highly recommend getting a Subaru and getting it from here. Superb service and the best deals. I will forever be a future customer and so will my wife and son someday. More

by zach25griffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Carlson
Mar 30, 2026 -

Crown Subaru responded

Congratulations on your new Subaru. We are thankful for your feedback and look forward to welcoming you back sometime for an even better car sales experience but for now we wish you safe travels in your new car, Zach.

March 26, 2026

Everyone was very nice and accommodating to us, and let us know all of our options before we had to choose. More

by sgray4157
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Elliott Dockery
Mar 27, 2026 -

Crown Subaru responded

Thank you for your review! We’re glad our team made you feel comfortable and kept you informed every step of the way. We appreciate you!

March 21, 2026

Shana Madsen is a miracle worker. She found me the car I wanted at the price I needed and I love Our new Forester. More

by junewhatley0901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Mar 23, 2026 -

Crown Subaru responded

Congratulations on your Forester! We are happy to hear that Shana was like a miracle worker for you. Our commitment to customer satisfaction is of great importance to us, so if you need our further help with any automotive matters, please let us know.

March 21, 2026

I have bought many cars but this is HANDS DOWN the best salesperson ever…Brandee went above and beyond…The dread and hassle that makes me hate buying a new car, wasn’t there. It was so easy and painless. S More

by retailbird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee Toche
Mar 23, 2026 -

Crown Subaru responded

Brandee will surely be appreciative you wrote them such a kind review and recommendation. On their behalf, we want to thank you for your feedback and also remind you that if you happen to need our service again in the future, we will gladly help you but for now we wish you safe travels in your new car!

March 19, 2026

Jacqueline was such a big help in the buying process of my new Subaru! For a first time Subaru buyer she made it super simple and fun! More

by TaraBallew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Jacqueline Griffith
Mar 19, 2026 -

Crown Subaru responded

Tara, we appreciate you leaving Jacqueline this kind review! We are honored to have been of assistance to you with your special purchase, and we are thrilled Jacqueline provided you with a smooth and remarkable experience. Congratulations on your new Subaru! If there is ever anything more that we may help you with, please do not hesitate to give us a call.