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Crown Subaru

Chattanooga, TN

4.9
1,225 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,225 reviews

June 03, 2026

Had a very pleasant experience purchasing my car. Would recommend Kelly as she worked hard to get the deal and was very professional. More

by maryhunterkw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Kelly Carlson
Jun 04, 2026 -

Crown Subaru responded

Thank you for the wonderful recommendation of Kelly and for sharing how her hard work and professionalism made your car buying experience such a pleasant one! We are glad she was able to get you the deal you were looking for. Drive safely and take care!

June 01, 2026

Crown Subaru has the most amazing service department. The first time I used them I was very impressed so I just used them a second time. I live two hours away from the dealership. I had a battery issue More

by Doc Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbey Dotson
Jun 02, 2026 -

Crown Subaru responded

We are delighted to receive your review and truly appreciate the effort you made to travel two hours to visit us, not just once but twice. It's rewarding to hear that our team was able to accurately diagnose the issue, address the recall, and provide honest recommendations that helped you avoid unnecessary repairs while keeping you informed every step of the way. Your recommendation and continued trust mean a great deal, and you can rest assured knowing that we will gladly help you anytime you need reliable automotive care.

Jun 02, 2026 -

Doc Marcia responded

As I mentioned in my review I was very pleased with your service as well as with your staff personally. Thank you Marcia Schultz

May 31, 2026

This was the easiest car buying experience I’ve ever had. Kenneth Melton and the entire team at Crown are incredible, and I will be back for all of my vehicle needs More

by tlhutton91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Jun 02, 2026 -

Crown Subaru responded

We are appreciative of you taking the time to share your experience with us. It's wonderful to hear that Kenneth helped make your purchase such a smooth and enjoyable process, and we're grateful for your kind recognition of the entire team. We look forward to the opportunity of serving you again.

May 30, 2026

Working with Kenny Milton was a pleasant experience. Kenny is very knowledgeable and answered all my questions and took the time with me. More

by themoores0506
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
Jun 02, 2026 -

Crown Subaru responded

On behalf of Kenny, we thank you for sharing your feedback about your recent experience. We appreciate you highlighting the time he spent answering your questions and providing knowledgeable assistance throughout the process. Please let us know if we can be of any help to you again in the future.

May 27, 2026

My experience with Crown Subaru was so easy and convenient. Hannah is amazing and was so helpful! More

by JOHNNAPRIDGEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Gentry
May 28, 2026 -

Crown Subaru responded

It means a lot to us to receive your review and hear that your experience was both easy and convenient from start to finish! Hannah will be glad to know her efforts made such a positive impression on you. Should you need any assistance in the future, please don't hesitate to contact us.

May 25, 2026

Had a pleasant car buying experience. Team was super helpful and got me in and out very quickly. More

by alstonjcrocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
May 26, 2026 -

Crown Subaru responded

We are honored by your feedback and glad our team was able to make the process smooth and efficient for you. We wish you safe travels!

May 25, 2026

I really like this dealership. Second car we've made a transaction with. I like their non-pushy approach, and the value and service side as well. More

by cthomasprevost
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kenneth Melton
May 26, 2026 -

Crown Subaru responded

We are appreciative of your continued trust in us, and it's great to hear the experience has been consistent across both transactions. We look forward to the opportunity of serving you again!

May 21, 2026

I came in for service on my older subaru. Kenneth was very helpful with my needs to get me into the 25 Forrester i had my eye on. Very helpful and very quick transfer of vehicles. More

by reames38555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
May 21, 2026 -

Crown Subaru responded

It means a lot to us to hear that Kenneth made your transition from service to a new vehicle so smooth and helpful! His attentiveness to your needs and efficiency in getting you into the Forester you wanted truly reflects the care we strive to provide. We look forward to the opportunity of serving you again!

May 21, 2026

This is my 3rd vehicle from Subaru and I’ve been happy each time!!! Was just in a terrible accident and wasn’t badly injured! Safe and sporty and the staff is top notch!!! More

by jean_andrew30538
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Ford, Jacqueline Griffith, Castle Ford
May 21, 2026 -

Crown Subaru responded

We are honored by your loyalty over three vehicle purchases and grateful to hear that your Subaru kept you safe during such a frightening situation! Knowing our team has earned your trust time and again means a great deal to us. We wish you safe travels and look forward to the opportunity of serving you again!

May 20, 2026

Very professional, very helpful. She took us through the whole process quickly and with ease. More

by trihao21
Recommend Dealer
Yes
Employees Worked With
Jacqueline Griffith
May 21, 2026 -

Crown Subaru responded

We are delighted to receive your feedback on the smooth and professional experience! Our team takes pride in making the process as quick and easy as possible for our customers. Please let us know if we can be of any help to you!