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Crown Subaru

Chattanooga, TN

4.9
1,317 Reviews

900 Riverfront Pky

Chattanooga, TN

37402

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Showing 1,317 reviews

June 25, 2026

After messaging with Shana about a used Crosstrek with some special requests, she notified me over 3 months of new arrivals until we found THE ONE for my daughter. I had contacted all dealerships in TN an More

by leahdorrperkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Morton, Shana Madsen
Jun 29, 2026 -

Crown Subaru responded

We are honored by your continued loyalty and so grateful that Shana's dedication over the past three months proved that Crown Subaru truly stands out! Her commitment to staying with you until finding THE ONE for your daughter shows the kind of care that has earned your trust for the past 15 years. We hope you continue to consider us for any of your future automotive needs. Our team is here to serve you and your daughter anytime!

June 25, 2026

This past Monday we purchased a new Subaru Outback from Kelly Carlson at Crown Subaru. It was an excellent experience working with Kelly, she was very knowledgeable, friendly and professional. Kelly helpe More

by Karl Hakala
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Jun 29, 2026 -

Crown Subaru responded

We are grateful you took the time to share your experience! Kelly's professionalism and friendliness clearly made all the difference in your purchase. Enjoy your new Outback and please let us know if there is anything we can do for you in the future.

June 25, 2026

Always a pleasure and the most straight forward process working with crown Subaru and Shana madsen More

by roldaners9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Madsen
Jun 29, 2026 -

Crown Subaru responded

We are appreciative of your continued trust and we are glad to hear Shana delivered another pleasant time! Should you need any assistance in the future, please don't hesitate to reach out.

June 20, 2026

Elliott, my wife should really be writing this review as it was her Forester Hybrid we purchased. I'll pretend she is looking over my shoulder. You, and every staff member you connected to was OUTSTANDING! More

by rammoorejr
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Benny Montalvo, Elliott Dockery
Jun 23, 2026 -

Crown Subaru responded

Your review is incredibly valuable to us, and we’re honored to hear how Elliott and the team made your purchase experience so smooth and rewarding. It’s a privilege to serve customers like you and Patty, who value transparency and trust throughout the process. Please enjoy your new Forester Hybrid and don’t hesitate to reach out if there is anything we can do for you.

June 20, 2026

I had a great experience working with Danny. His professionalism, integrity, and attention to detail made the car-buying process easy and enjoyable. He was transparent, patient, and took the tim More

by Whitejason8919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McVay
Jun 23, 2026 -

Crown Subaru responded

Thank you for writing to us about your experience. We’re grateful Danny could provide the professionalism and care you deserved during your visit. His commitment to your satisfaction speaks volumes about the team’s dedication. Please let us know if we can be of any help to you in the future.

June 18, 2026

Kelly was incredibly patient as we made our decision on a vehicle. I never felt pushed into anything. Would highly recommend Kelly and the whole Crown Subaru team. More

by jamiejengelhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Rehman, Kelly Carlson
Jun 23, 2026 -

Crown Subaru responded

It means a lot to us to receive your review. We're grateful Kelly could provide the patience and guidance you needed during your visit. Whether you're coming in for a purchase or a service visit, our goal is always to deliver an experience worth returning for. Enjoy your new vehicle and please let us know if there is anything we can do for you.

June 15, 2026

My husband and I very much appreciated the service and care we received from Kenny. Buying a car can be stressful but he listened to our concerns and needs and, together, we found the perfect vehicle for More

by Carabrown
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Melton
Jun 17, 2026 -

Crown Subaru responded

Kenny will be so glad to hear that his attentiveness and patience helped turn what can be a stressful process into such a positive one! Please enjoy your new vehicle and don't hesitate to reach out if there is anything more we can do for you.

June 12, 2026

I took my Subaru Crosstrek Wilderness by the dealership for some routine service. Everyone I spoke to were professional and cutious. Ms. Addison Shrum was exceptionally helpful. She made me feel More

by Sammy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Shrum
Jun 15, 2026 -

Crown Subaru responded

Thank you for taking the time to share your experience! Addison will be so glad to hear that her attentiveness and genuine care made such a positive impression, right down to that final touch before you left. Should you need any assistance in the future, please don't hesitate to reach out.

June 09, 2026

As always, Hannah, Keith, Habib, and the entire Subaru team made this purchase smooth and painless. They are knowledgeable, proficient and FUN to deal with. More

by maryfusco5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Aviles, Habib Rehman, Hannah Gentry
Jun 09, 2026 -

Crown Subaru responded

Your loyalty means a great deal to us, and hearing that Hannah, Keith, Habib, and the entire team made yet another purchase such a seamless and enjoyable experience is wonderful to receive! Please let us know if we can be of any help to you in the future.

June 07, 2026

Friendly, professional, knowledgeable and thorough in explaining options and features on the vehicle we purchased More

by PLMMTM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Standridge, Elliott Dockery
Jun 08, 2026 -

Crown Subaru responded

We are delighted to receive your review! It's great to hear that our team's friendliness and thoroughness in walking you through your vehicle's options and features made for such a positive experience. We wish you safe travels!

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