Crown Nissan - Service Center

Service Department has been the thorn in the side of this Dealership! Stopped by for service because my check engine light came on. Was quickly advised it would cost me $169.00 just for them to see what it s Dealership! Stopped by for service because my check engine light came on. Was quickly advised it would cost me $169.00 just for them to see what it says. Ridicules, I have been servicing my cars here for years, even bought a new car here less than a year ago and thought everything was good with pricing until this huge price gouge! Drove it to Autozone down the street from this dealership, they do a courtesy free check to let me know it was the VSS sensor in my vehicle. Average part cost around 200.00 and average fee including part to install is between 5 and 6 hundred dollars which I will pay at someone other than Crown Nissan just due to the trust in Crown's fair pricing dropping to its lowest. Sometimes a little courtesy goes a long way, a simple check would have brought them a customer to have the repairs completed there. Very disappointed in this Service Department and this is an important department in a dealership which is highly researched before choosing to buy a new vehicle from that dealership. You may have lost a good customer over his one! More

On 11/20/23, Crown Nissan Service Adviser, Mrs. Lesley Shepherd greeted me with very good news pertaining to my 2014 Nissan Altima required major repairs. Her perseverance, dedication, guidance an Lesley Shepherd greeted me with very good news pertaining to my 2014 Nissan Altima required major repairs. Her perseverance, dedication, guidance and ability to communicate with her Service Manager and the Extended Warranty Company, created options that afforded me opportunities to overcome financial road blocks in order to repair my vehicle. This speaks volumes about Crown Nissan Service Adviser, Mrs. Sheppard's dedication to providing Excellent Customer Satisfaction. Crown Nissan Service Manager, Mr. Shaun Meehan's Leadership and Outstanding Customer Service Standards are the reason why his Service Advisors, Customer Service Staff, and Maintenance Mechanic Staff provides Excellent Customer Satisfaction. Thanks Mrs. Lesley Shepherd and Mr. Shaun Meehan for everything, and I will always return for service at Crown Nissan Service Department. Sincerely, Mr. Willie James Williams 11/25/23 More

Lesley Shephard is an outstanding member of your team. Lesley was very helpful at making me feel welcome with my relocation from a different Nissan dealer. She took extra time to look up my maintenance re Lesley was very helpful at making me feel welcome with my relocation from a different Nissan dealer. She took extra time to look up my maintenance records from the other dealer so that she could become familiar with my car's history which was very impressive to me. I am grateful to have Lesley as my service advisor at Crown Nissan and I look forward to working with Lesley for all of my future car service. More

Mr. Carlos de Oliveira made my recent service trip to Crown Nissan a delight. He was efficient, patient, knowledgeable, and very funny! I hated to leave! How often does getting an oil change feel like a Crown Nissan a delight. He was efficient, patient, knowledgeable, and very funny! I hated to leave! How often does getting an oil change feel like a fun thing? He made my day and I will definitely ask for him to stay my service advisor every time I go there! More

They took me in when Nissan of Clearwater did not want to service my car. Joe Andolina called me and had me laughing so hard he made me feel like family. Site unseen the best place to go. service my car. Joe Andolina called me and had me laughing so hard he made me feel like family. Site unseen the best place to go. More

On March 16, 2023, Crown Service Advisor, Mrs. Lesley Shepard once again, provided me with "Outstanding Professionalism and Service" during my experience at Crown Nissan Service Department. I was Lesley Shepard once again, provided me with "Outstanding Professionalism and Service" during my experience at Crown Nissan Service Department. I was very impressed with today's maintenance service plan Mrs. Shepard had prepared for me upon my arrival at the service center. During my consultation with Service Advisor, Mrs. Shepard, we both agreed that it was time to have an oil change and tires rotated, but in addition to that, based on my 2014 Nissan Altima mileage, her service plan also included inspecting and possibly replacing the drive belts if needed. Mrs. Shepard Maintenance Service Team Member inspected the drive belt and recommended replacing them. During the inspection, it was also noted that the valve cover gasket leaks and recommended replacing both the valve cover and valve cover gaskets. I have "full faith and confidence" in Service Advisor, Mrs. Lesley Shepard and her Maintenance Service Team Member in providing me with Professionalism, Outstanding and Excellent Service each and every time I bring my 2014 Nissan Altima in for service. Sincerely, Mr. Willie Williams More

Joe andolina has done an excellent job being my advisor from the service department. Thank you so much from the service department. Thank you so much More