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Crown Nissan
St Petersburg, FL
3,615 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,615 Reviews of Crown Nissan
July 12, 2015
Emergency breakdown repair Lynne Crockenberg, Service Advisor was not only professional, but she was both kind and caring. Prior to an important trip, I had an oil change at a Lynne Crockenberg, Service Advisor was not only professional, but she was both kind and caring. Prior to an important trip, I had an oil change at a local quick lube place ... As my vehicle was being pulled out of their bay, my car conked out, and the quick lube place was unable to fix the problem. Needing to arrange a tow to the local Nissan dealership, who was closing within the hour, Lynne exhibited compassion during our encounter to get the vehicle into Crown Nissan. Given it was a Saturday, chances were they would not have been able to work on it until Monday. The tow company got me and my vehicle there 40 minutes before close, and Lynne jumped into action. She went above and beyond and arranged for my vehicle to be looked out. Not only did they look at it, they fixed what the quick lube place had done. Kudos to Lynne and to the wonderful Master Tech/Techs that stayed beyond close to get me back on the road with both documentation and pics. Lynne, you and your team are the BOMB!!!! I could never thank you enough. More
by Boz
Employees Worked With
Lynne Crockenberg
July 11, 2015
Great experiene with your serice advisor. ROBERT REYNOLDS. I have purchased my last three cars from Crown and have had good service. However, the best experience was with Robert Reynolds. He wasn't on the phon I have purchased my last three cars from Crown and have had good service. However, the best experience was with Robert Reynolds. He wasn't on the phone, his computer or talking to other people when he was listening to my concerns. In other words he paid attention to me. No one else has ever gone over the service report with me before after the work was completed. He noticed I still needed things done which he arranged to have completed. I highly recommend ROBERT REYNOLDS to anyone who wants exemplary customer service! More
by Julie P
Employees Worked With
Robert Reynolds
July 10, 2015
Very good I like the service here. The staff is friendly. In one word, everything here is very good. I would recommend you to come and do the service. I like the service here. The staff is friendly. In one word, everything here is very good. I would recommend you to come and do the service. More
by Jacy Ho
Employees Worked With
Christine Smith
July 10, 2015
recall Christine Smith is a great writer that shows courtesy and knowledge of your product. Made my visit extremely comfortable which is rare since I have wo Christine Smith is a great writer that shows courtesy and knowledge of your product. Made my visit extremely comfortable which is rare since I have worked in dealerships for over 20 years, service and management side. She was accurate on her times promised and condition of the vehicle when delivered. More
by Harley man
Employees Worked With
Christine Smith
July 09, 2015
Great experience Enjoyable experience overall. Did not feel pressured or uncomfortable at any point. Worked with David Gelinas and appreciated his calm nature and fan Enjoyable experience overall. Did not feel pressured or uncomfortable at any point. Worked with David Gelinas and appreciated his calm nature and fantastic knowledge about the car I was test driving. David then worked hard to make buying that car a reality for me. Very happy with my new car! More
by Hope1870
Employees Worked With
David Gelinas, Eric Molin
July 08, 2015
Pleasantly surprised. I have normally avoided going to a car dealership due to bad experiences in the past. But I was pleasantly surprised when I visited Crown Nissan for s I have normally avoided going to a car dealership due to bad experiences in the past. But I was pleasantly surprised when I visited Crown Nissan for service work. The service coordinator, Lynne Crockenberg, was prompt, efficient, and a pleasure to work with. I will definitely return here for future service. More
by altimafan
Employees Worked With
Lynne Crockenberg
July 08, 2015
Replacement of Glove Compartment I bought a used Rogue with 3500 miles in Jan 2015. There was a vibration in the glove box door but I kept putting it off because of the inconvenience I bought a used Rogue with 3500 miles in Jan 2015. There was a vibration in the glove box door but I kept putting it off because of the inconvenience of time. I finally brought it in and they were very gracious and immediately ordered me a new glove box. When I brought my car into the St Petersburg dealership Robert Reynolds assisted me in getting the glove box fixed. I was in and out with only my signature for work needed. I dragged my feet for months and yet the actual fix went very smoothly. I appreciated a good experience. More
by Rogue
Employees Worked With
Robert Reynolds
July 08, 2015
Purchase of a lifetime! I have purchased many cars in the past but this experience was the best I ever had. Ricky Spottke this experience was the best I ever had. Ricky S I have purchased many cars in the past but this experience was the best I ever had. Ricky Spottke this experience was the best I ever had. Ricky Spock was pleasant, informative, and very personable. He was far from the typical salesman meaning he didn't pressure me. He showed me the options that were available, helped me compare my options, and allowed me time to weigh them out. Ricky not only showede how to use all the features of my new Murano, he gavee his own personal cell phone number if I had questions or needed help with my new car. That is going above and beyond! I will return to Crown Nissan in the future, not to mention spread the joy I experienced when purchasing my Nissan Murano - My dream car! Ricky, you made my dreams come true, thank you!!! Noel De Caro More
by Decaron
Employees Worked With
Rob Wilson, Richard Spottke
July 06, 2015
oil chainge and a brocken part Thank you for your EXCELLENT service, and special to LYNNE CROCKENBERG on her EXCELLENT service and fast thank you again, see again in a few month mer Thank you for your EXCELLENT service, and special to LYNNE CROCKENBERG on her EXCELLENT service and fast thank you again, see again in a few month mercy piedra More
by mercy1953
Employees Worked With
Lynne Crockenberg
July 06, 2015
Murano SL 2015 After much research and general vehicle demonstations , we chose the Murano. Unlike Lokey Nissan , Crown Nissan made no assumptions up front about our After much research and general vehicle demonstations , we chose the Murano. Unlike Lokey Nissan , Crown Nissan made no assumptions up front about our seriousness or lack there of , to purchase a vehicle. Or were too busy to actually give us the time of day. At Crown, there were no pressure tactics (i.e. if you buy today we can.....) etc.. Our sales rep. , Jason Jiavoni took the time to demo , locate and work with us to have a solid purchasing experience. The trade- in was handled above board , no clandestine trips to the garage etc.. In summary , shop the other guys do your research and then visit Crown for your purchase. They are a class group! More
by toyotaconvert
Employees Worked With
Rob Wilson, Jason Jiovani
