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Crown Nissan of Decatur - Service Center

Decatur, IL

4.7
149 Reviews

149 Reviews of Crown Nissan of Decatur - Service Center

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September 06, 2025

Experience was good. Easy to schedule and the shuttle service was excellent Will definitely be back More

by Jpeck4
Recommend Dealer
Yes
Employees Worked With
I d k
September 05, 2025

I have been to the dealership several times. Each encounter with Amber and the other staff has been a pleasant experience. They are friendly, knowledgeable and efficient. More

by Sandern08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember everyone’s name
September 04, 2025

Usual professional service that started on time and was completed quickly. Steve Hayes found the problem with my emergency brake, got me an estimate to fix it, and the parts were ordered. Waiting for the More

by MKHANDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hayes I don’t remember the name of the girl at the service desk or the young man who serviced my truck.
August 30, 2025

Staff was professional and courteous. The waiting room could have been a little more nicer. More

by Mljones1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager
August 28, 2025

This dealership has always done a good job, always pleasant to work with, this work was done in a timely manner. More

by bowling2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
August 19, 2025

Very excellent service everytime I go in to get my car worked on! No complaints! More

by higarjaycie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse, Charlie Cloyd
August 19, 2025

Great dealership Tyler and Clyde great people to work with. Always fair and honest people. Clean showroom and just great people and great vehicles this is my 3rd Rogue and 5th vehicle I have purchased fr More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde, and Tyler
August 18, 2025

I did a credit application for a car never heard back even called and left a message. Wanted to get my car serviced never heard back More

by W70177203mq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber and finance
August 18, 2025

Get you right in . friendly staff. Clean building. Kept me informed through the whole process. Text and email me the whole time. More

by holdable22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
August 16, 2025

Excellent salesperson: Clyde Chapman. Explained details clearly. Helpful sales manager Friendly staff. All took a personal interest in us - polite and positive atmosphere! More

by write2roy
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
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