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Crown Nissan
St Petersburg, FL
3,610 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,610 reviews
July 17, 2021
Purchased a 2021 Rogue today and it was a very pleasant experience! John took time to explain all features prior to test driving and was very thorough even after purchasing. Overall, I would recommend John experience! John took time to explain all features prior to test driving and was very thorough even after purchasing. Overall, I would recommend John and the Crown team. More
by Kayla
Employees Worked With
July 17, 2021
We recently purchased a 2021 Nissan Altima from this Dealership. We were greeted by "Anthony Horton", a young man with a big smile and personality to match. He asked us what we were looking for in a Dealership. We were greeted by "Anthony Horton", a young man with a big smile and personality to match. He asked us what we were looking for in a new car and listened to our needs and not what he wanted to sell. Two hours later we made a friend for life and a found our NEW CAR, a Nissan Altima Platinum, with all the bells and whistles that we wanted. The best part of this story, he sold us a car that he didn't have but new what we wanted. Anthony, not concerned that he didn't close the deal that day but new he will get us what we wanted and he will have it for us the next day. We left and the next day, as promised, we picked up our "New Nissan Altima Platinum". We didn't drive off the lot until he went over every aspect of the car and showed us how everything worked, he even downloaded an "App" on my phone so I can control my car with my voice, truly hands free. This was one of our happiest days. Anthony Horton truly knows his product and inventory and has what it takes to back up his word. Thank You again Anthony, for all that you did to make my dream come true. BIG SMILE HERE!!! More
by Geri & Richard
Employees Worked With
July 16, 2021
Joe is always very helpful the service was quick and everything was done easily. They even gave me a great loaner to not be stuck at the dealership. everything was done easily. They even gave me a great loaner to not be stuck at the dealership. More
by jamesditwiler
July 15, 2021
Cathy was very helpful when delivering our car. spent time going over all the features and answered all our questions. I am waiting to see if they follow through with fixings the chips on the hood of our time going over all the features and answered all our questions. I am waiting to see if they follow through with fixings the chips on the hood of our car. More
by gruhlman
Employees Worked With
July 15, 2021
Cathy Voogd was a pleasure to meet. When she delivered our car, she went over all the features very thoroughly. She was very knowledgeable and courteous. our car, she went over all the features very thoroughly. She was very knowledgeable and courteous. More
by catnippin
Employees Worked With
July 15, 2021
On June 30, 2021, I drove my 2014 Nissan Altima to Crown Nissan Service Center. and as always, was greeted with a warm and welcoming smile by Service Adviser Mrs. Lesley Shepard. I informed Mrs. Shepard tha Nissan Service Center. and as always, was greeted with a warm and welcoming smile by Service Adviser Mrs. Lesley Shepard. I informed Mrs. Shepard that the air condition wasn't blowing cold air. She assured me that her maintenance team will access my concerns, perform an all out maintenance diagnostic evaluation, and get back with her so that she could inform me of what services are needed. Mrs. Shepard and her maintenance team have consistently throughout the years, provided excellent service and customer satisfaction to me, since January 2015. Mrs. Shepard's Customer Service and Customer Satisfaction Performance Ratings have always far exceeded the 5 Star option. It's my hope that Mrs. Shepard Manager(s) will reward her with a monetary achievement award for continued Outstanding Service. PS: The service driver, Mr. Heintz, was a pleasure to ride with too and from my home. Sincerely Mr. Willie Williams More
by williejw
Employees Worked With
July 14, 2021
When I bring my car in for service Rob Zoffer does an excellent job taking care of entering my vehicle in the system. Rob also informs me what needs to be done & how long it will take! Thanks Rob! excellent job taking care of entering my vehicle in the system. Rob also informs me what needs to be done & how long it will take! Thanks Rob! More
by Jchic27
Employees Worked With
Robert Zoffer
July 13, 2021
Took good care of my vehicle service, the express oil service is easy without have a appointment. No waiting when I pulled up to the service lane service is easy without have a appointment. No waiting when I pulled up to the service lane More
by Rogue
Employees Worked With
July 11, 2021
Alex didn't hesitate and went above and beyond to assist me; too include contacting me when my vehicle was ready!! Awesome! He alleviated all my fears coming from Alabama visiting Florida. me; too include contacting me when my vehicle was ready!! Awesome! He alleviated all my fears coming from Alabama visiting Florida. More
by Margaret Howard
Employees Worked With
