Crown Nissan

Couldn’t ask for better service! My advisor Christine Smith and the Service Manager Shawn Meehan have gone above and beyond to make sure I was taken care of A+ Service and will definitely continue coming Smith and the Service Manager Shawn Meehan have gone above and beyond to make sure I was taken care of A+ Service and will definitely continue coming back! More

On 10/25/21, Crown Nissan Service Advisor Mrs. Lesley Shepard greeted me with "Good morning Mr.Williams and how are you today", along with her usual warm and welcoming smile. I informed Mrs. Shepard that Shepard greeted me with "Good morning Mr.Williams and how are you today", along with her usual warm and welcoming smile. I informed Mrs. Shepard that an engine icon on my Nissan Altima dash board will not turn off. After taking a visual inspection and before dispatching my car to the mechanic's work area, Mrs. Shepard reviewed with me my current and future maintenance services needs. I added an oil change, and inform Mrs. Shepard that I will take her advice and schedule future maintenance services. Mrs. Shepard notified my Extended Warranty Service Office and received approval to complete the work. Mrs. Shepard also informed me that, she will check for any qualifying dealership discounts that can be applied to my final bill. "WOW, ""just the thoughtfulness and consideration Service Advisor Mrs. Shepard has for her customer, are only a few of many reasons why I will return to Crown Nissan Service Department. In a nut shell, Mrs. Shepard provided Excellence in her Service Commitment to me as a customer, along with Outstanding Interpersonal Communication Skills throughout my entire service experience there. Also, I was very happy to see that Mrs. Shepard continues to adhere to COVID-19 Policies, Mrs. Shepard is very deserving of receiving from Crown Nissan Owner(s) and Service Manager a "Performance and Monetary Awards for her continued Outstanding and Stellar Services she provides her customers in the maintenance department. Also, the Nissan Corporate Office should be made aware of Mrs. Lesley Shepard Outstanding Performance and her ability to have customers return to Crown Dealership because of her and the maintenance her team members provides. Sincerely, Mr. Willie J. Williams 2014 Nissan Altima Owner More

Christine Smith is awesome. She arranged for my car to be picked up from my home for an oil change and tire rotation. Stayed in contact with me through the whole process, let me know all that was done an be picked up from my home for an oil change and tire rotation. Stayed in contact with me through the whole process, let me know all that was done and what services I should expect on my next visit. Even calling when my car was on its way back to make sure I was home. She was helpful and beyond friendly. Hope to be able to work with her on all my visits in the future. More

This review is for Danny Touch. He did an excellent job and helping me get my car serviced and keeping me up to date on the process and pricing of everything. I would highly recommend Danny as I have had o and helping me get my car serviced and keeping me up to date on the process and pricing of everything. I would highly recommend Danny as I have had other advisors and was not impressed. More

Made my first car buying experience so pleasant. John Hartley not only helped, but went out of his way (by a whole city) on his day off to aid in my purchase. Super pleased with my car and Nissan overall Hartley not only helped, but went out of his way (by a whole city) on his day off to aid in my purchase. Super pleased with my car and Nissan overall! More

We just purchased our 4th car from Crown. All the staff is great especially Brian Gualdiero. He was very helpful and got us exactly what we wanted for the price we wanted. is great especially Brian Gualdiero. He was very helpful and got us exactly what we wanted for the price we wanted. More