Crown Nissan Greenville

Scheduled Service PM on our Murano Crown Nissan has provided my family with the ultimate in customer service. We have owned numerous Nissans and will buy more in the future. James White Crown Nissan has provided my family with the ultimate in customer service. We have owned numerous Nissans and will buy more in the future. James Whiteside as been professional, courteous and very helpful. We make is a point to ask for him because of his honesty in assessing issues we might have with our vehicle. More

5/3/17 I went in to find the problem with my air conditioning and was satisfied . Mr. Whiteside also went above and beyond my expectations by inspecting the I went in to find the problem with my air conditioning and was satisfied . Mr. Whiteside also went above and beyond my expectations by inspecting the rest of my vehicle and vacuuming out my car. Overall, I was pleased with the service and his professional demeanor. He did not treat me any differently when I told him I wouldn't be able to afford the recommended work and was very understanding . More

Very helpful I was very pleased with the service that I received at Crown Nissan in Greenville. Jim was very helpful in meeting my car needs. I would recommend Cr I was very pleased with the service that I received at Crown Nissan in Greenville. Jim was very helpful in meeting my car needs. I would recommend Crown Nissan to anyone. More

Go to any other Nissan dealership in the upstate. The service department ignored me for 15 mins while they sat on their cell phones and had personal conversation. When I did get their attention they t The service department ignored me for 15 mins while they sat on their cell phones and had personal conversation. When I did get their attention they tried to charge me 3x more then any other dealership. The next time I came here for an appraisal for tax purposes because you have to have your car appraised by a dealership of the same make. Since they are the only Nissan dealership in Greenville county I went there. They told me it was against company policy however they appraised my co-workers car a month earlier and mine last year. I had to call the tax auditors office and have them make a special exception for me to get my car appraised at Car Max instead. I would rather drive to another state before I step foot back into this dealership. More

Waste of My Time I contacted Crown Nissan to ask about the Takata airbag recall. I spoke with two people (one of whom was the "recall coordinator") who both told me t I contacted Crown Nissan to ask about the Takata airbag recall. I spoke with two people (one of whom was the "recall coordinator") who both told me that they were able to make the required repairs so I scheduled an appointment. I was told the repair would take several hours so I made arrangements to drop my car off and get back to work. When I dropped the car off, I reminded them it was there to make the airbag recall repairs. I received a call several hours later and was told my car was ready. When I arrived, I found that no repair had been made because the parts aren't expected to arrive until the end of 2017! Couldn't anyone have told me that when I first called? Crown won't be getting my vote for any customer service awards! More

Customer Service at its BEST Had purchased a new 2014 Altima and a used truck in 2014. Had some trouble with service at another dealership, and decisive to return to Crown. What a Had purchased a new 2014 Altima and a used truck in 2014. Had some trouble with service at another dealership, and decisive to return to Crown. What a great journey at Crown Nissan ... wet and rainy day and our salesman, H C DESAI came out and made a bad day GREAT. His customer service skills should be applauded. Wasn't sure what would happen when we arrived, wasn't sure if was going Nissan again but the service and respect received at Crown was fantastic. Purchased new 2016 Rogue. Will return there for future service and car needs Thanks H C DESAI & Crown Nissan . More

Everyone isn't professional I made an appointment online for a recall part & squeaky noise from one of the seats.The customer service rep talked to like a child regarding the rea I made an appointment online for a recall part & squeaky noise from one of the seats.The customer service rep talked to like a child regarding the reason I was here. I explained to him that I made the appointment online & that was the reason for my visit. After sitting there for awhile I received no feedback regarding my car until my car was finish & payment was due. My keys was given back to me & the rep pointed where my car was parked. I asked did everything get fix & he said yea everything is on the paperwork I gave to you. I had to get help from another customer to get out of the parking stop my car was in. Very unprofessional from the beginning to the end of my appointment. More

Great car-buying experience My last vehicle was purchased in 2007 so I had definitely been out of the car buying experience for a while. I wasn't sure what to expect, but was ple My last vehicle was purchased in 2007 so I had definitely been out of the car buying experience for a while. I wasn't sure what to expect, but was pleasantly surprised by Timothy Glenn. He was a pleasure to work with! He knew exactly the car to show me and it is the one I chose. I really only planned to start looking that day, but the car was perfect for me and the price was in the range I was looking for. Tim was great! He didn't give me the "sleazy salesman" vibe that some people have. He is down to earth and an all around great person to work with. I will definitely recommend him and Crown Nissan to anyone looking to purchase a vehicle. I will also see them again in a few years when I'm ready to make another purchase. More