Crown Nissan Greenville
Greenville, SC
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Awesome Sales Approach I was in the market for an affordable used car with low miles. After a ton of research I had narrowed down my list to 4 cars from 4 different dealers. I was in the market for an affordable used car with low miles. After a ton of research I had narrowed down my list to 4 cars from 4 different dealers. I emailed each one asking if the vehicle was still available and what the final price would be with tags, fees, etc. Of all inquiries I made, 1 dealer never responded, 2 dealers refused to answer my basic questions and instead insisted I give my phone number to call or come and visit them. Chris from crown was the only one who seemed in tune with how to actually sell. Selling is not a one shoe fits all. Sales is being smart enough to listen and adapt and meet your customers needs. Chris was the only one not to pressure a phone number from me. He was the only one who actually answered my questions in my email. Chris was the only one who basically made the deal via email before I even came in. Of the 4 cars I was looking at this was the priciest one, but I spent a little more at this dealership because Chris was a real talk, no pressure, genuine conversationalist that made buying a car an enjoyable experience. We live in a technological age where we buy almost everything online. I'm glad Chris sees that and adapts to it. It's a shame 75% of the dealers I reached out to don't adapt to the times but instead try to force old ways on us. Thank you Chris and Crown Nissan. More
Friendly face We are still in process of finding our next family SUV, but Lakita has really proven to be an asset in our search- patient, knowledgeable, and friendl We are still in process of finding our next family SUV, but Lakita has really proven to be an asset in our search- patient, knowledgeable, and friendly. Highly recommend whether starting your search or you know what you want. More
Could not or would not answer my questions. After requesting several quotes none were added correctly and was not what was requested. I was getting emailed by several employees and none could an After requesting several quotes none were added correctly and was not what was requested. I was getting emailed by several employees and none could answer simple questions about pricing and/or send me a correctly added quote. I would email one person and get a reply from another. Do not waste your time with this guy or his team. They seem to be pretty shady. More
Best Experience Angel Reyes was the man that made this easy! Sent me a awesome video before I came and then had my truck ready when I got there! Was easy 1,2,,3 for m Angel Reyes was the man that made this easy! Sent me a awesome video before I came and then had my truck ready when I got there! Was easy 1,2,,3 for me! Highly recommend! Gave me gas and had my truck looking immaculate! More
Disappointed I had the most disappointing visit to Crown Nissan in Greenville, SC. I made an appt. last week to have a test-drive this morning, 12/3/2018, at 930a I had the most disappointing visit to Crown Nissan in Greenville, SC. I made an appt. last week to have a test-drive this morning, 12/3/2018, at 930am in a 2016 Nissan Frontier Crew Cab, Arctic Blue, listed online for $21,883. All research online shows this price is high by approx. $1135. Upon arrival I was informed all salesmen were in a meeting. I did not get a test drive until around 1030am. Why make an appt.? Naturally, upon return we discussed numbers. I initially made a cash offer of $1-,--- out-the-door. This number was rejected, as I anticipated, & the counter-offer was approx. $21,225. I then offered $1-,--- otd. Salesman Lakita was great through this process. At this time, Sales Manager Michael C. came out. There was no further negotiating & he would not even listen to my points. I was allowed to walk out with cash money in my pocket without a second thought. I guess the days of "What will it take for me to put you in a car today?" are no more & cash money is no longer good enough for you. I was also interested in a new 2018 Frontier, same features, listed for approx. $25,000 & I tried to use this in my negotiation. There is no way that a now 3 year old truck occupying your lot space & accruing daily fees with 37,000 miles is only $3,000 less than a new truck with less than 10 miles, both being on your lot. I also understand that dealerships make money through financing; however, upon talking with other people in the business, they could not understand how I was allowed to leave with my money & those numbers listed above just don't add up. Finally, in my brief conversation with Michael C. he compared your lot with CarMax & stated that they "are killing us selling cars at higher prices than our ours." Maybe I should just take my money there, instead. More
Rogue purchase Thank you Lakota for making my purchase a pleasant one. You were so helpful and knowledgeable and went over everything about the car. I will pass t Thank you Lakota for making my purchase a pleasant one. You were so helpful and knowledgeable and went over everything about the car. I will pass this along to others. More
New Rogue Purchase Purchased a new Rogue SV from Crown after researching and comparing a number of dealerships. Crown promptly responded to every inquiry or question I Purchased a new Rogue SV from Crown after researching and comparing a number of dealerships. Crown promptly responded to every inquiry or question I had and gave me the absolute best price of any dealership that I contacted. All of this was done over the internet without wasting any of my time. We agreed to a price and they had the vehicle ready for me to pick up the next morning. No games, no drama - just the best price! The best new car buying experience I have had. Andy, Michael, and Corbin all did a great job and I would highly recommend them. More
Excellent Experience Timothy Glenn was great to work with. He answered all my questions and made buying my car painless. He was willing to contact a partner dealer to ge Timothy Glenn was great to work with. He answered all my questions and made buying my car painless. He was willing to contact a partner dealer to get the exact car I wanted and got it here quickly. I also worked with Rob Schwab for financing. The two of them made the entire experience fantastic. More
Excellent experience. We were searching for a Nissan Rogue and found the perfect one at Crown. Our Saleman Maurice was very helpful, friendly, and most of all not pushy. Th We were searching for a Nissan Rogue and found the perfect one at Crown. Our Saleman Maurice was very helpful, friendly, and most of all not pushy. The sales team was also very helpful and fair. With not much need for negotiation we left with the vehicle we wanted at the price we wanted. It was a very good experience. The only minor criticism we had was that it took a while to see the financial office but that was only because they were really busy. More
Timothy is a great saleman! Best experience in purchasing a vehicle. Timothy didn't make us feel pressured in buying a vehicle. He was very helpful in finding the right vehicle Best experience in purchasing a vehicle. Timothy didn't make us feel pressured in buying a vehicle. He was very helpful in finding the right vehicle and price for our budget. We will recommend our friends to go see Timothy when they are ready to purchase a vehicle. Thanks for the wonderful experience. More