Crown Nissan Greenville

I had an incredible experience here at Crown Nissan, specifically with Carolos Alvarez. I am such a right brain, I avoid stress, conflict at ALL cost. Needing to get a car was a dreadful thought yet fro specifically with Carolos Alvarez. I am such a right brain, I avoid stress, conflict at ALL cost. Needing to get a car was a dreadful thought yet from the moment Carlos walked up to us, his relaxed and helpful vibe started the process so chill. By the end of the purchasing, we really did feel like friends. He heard my concerns and fears and looked out for me during the rest of the process. I can't say enough how happy I am. Buying cars these days are just so different, he was honest with what he had available and let me decide every step of the way. Thank you so much guys, I LOVE my Juke! More

First I need to retract my previous review of Crown Nissan. What I thought was rusted and or chipped paint turned out to be dirt. However my review was about how the situation was handled by the Dealer Nissan. What I thought was rusted and or chipped paint turned out to be dirt. However my review was about how the situation was handled by the Dealership. Since that post I was contacted by a manager Nathan Reece and Matthew Whitaker. They immediately had me come down and bring my car to checked out to see what could be done to rectify the situation. The person that I had contacted about the issue made a statement and decision that was based solely upon himself, without consulting any management. As soon as management was aware, they reached out to me to make it right. They also assured me that they if I had any issues moving forward that they will be there to help. Thank you Nathan Reece. More

0 satisfied not satisfied with the approach. I should have went out without saying anything my mistake. But I’m not going to recommend this to any of my friends have went out without saying anything my mistake. But I’m not going to recommend this to any of my friends More

Had a very good car buying experience. Carlos Alvarez did a great job, listened and was very honest and not pushy at all. I was not 100% on what I actually wanted. He showed me the perfect car for me &#128 a great job, listened and was very honest and not pushy at all. I was not 100% on what I actually wanted. He showed me the perfect car for me 😃 Danny Estrella was also very helpful and they both made car shopping and car buying as stress free as possible! More

Absolutely the worst service I have had in all the years of having service through dealerships I honestly don't believe that Crown Nissan cares at all about the consumer. Went in for a routine oil and tir of having service through dealerships I honestly don't believe that Crown Nissan cares at all about the consumer. Went in for a routine oil and tire rotation service, . I also noticed that a small amount of water had accumulated inside the rear hatch( I have a 2017 Nissan Murano Platinum) This had happened about 7 months ago when a large amount of water collected in the rear hatch. I Google what could cause this problem and they stated that a drain hose was crimped or stopped-up which Nissan indicated that that was an issue in the Rogue/Murano. I explained all of this to the service writer. They said my car was ready and they could run water for a while and could not replicate the problem. About 3 weeks later we had a down pour and my car was flooded. I made pictures an returned my car that day with all the water inside. They finely replaced the drain hose which I told them was the problem plus replaced the carpet in that area as well as the headliner They called me and stated that another drain line in that same location was crimped and the filter was stopped upped and the cost would be $400.dollars. I sated that it should have been replaced the first time I had the issue. I also told them that I had an extended bumper to bumper warranty. They never checked to see if it was covered I contacted Nissan and have a open case pending. They should NEVER have a service writer who is going on vacation the next week to handle service work. *The service writer I worked with not listed. haroldsargent More

Dealer did all they could but Nissan Consumer Response was the worst I have encountered. 2021 Rogue left wife without power in traffic when CVT module failed due to water intrusion. Jessie should be repla was the worst I have encountered. 2021 Rogue left wife without power in traffic when CVT module failed due to water intrusion. Jessie should be replaced at a minimum. Nissan should do a safety recall to avoid possible catastrophic failures such as ours in the future. I was ignored when voicing my concerns. We are very disappointed with our purchase but Nissan refused to buy back. Buyer beware. More