Crown Nissan Greenville

Alex went above and beyond the call to duty to assist me in resolving a parts issue with my 2002 Altima. His attitude, knowledge and general approach to customer service was excellent. He is a credit in resolving a parts issue with my 2002 Altima. His attitude, knowledge and general approach to customer service was excellent. He is a credit to Crown Nissan and Crown Nissan is a credit to the Brand for employing him. Best Regards More

Purchasing a new Juke fom Crown was one of the best experiences I have had trading cars. The salesman (Marcos) was very patient with my wife and I as we looked at the cars and settled on the right opti experiences I have had trading cars. The salesman (Marcos) was very patient with my wife and I as we looked at the cars and settled on the right options. The first day we came into Crown just to take a test drive and that is what we were allowed to do without any pressure to make a purchase. Marcos gave us the information we needed to help us make a decision on the Juke. Unfortunately when we returned the vehicle we wanted had been sold. Marcos and his manager found us the right vehicle and had it in our possession within 3 days. This was not your typical cut the new car price and then give you very little for the trade. Crown gave us a fair value for our trade in and a fair value on the new Juke. I walked away feeling satisfied with our deal and would not hesitate to deal with Crown again. More

Like most people we were dreading buying a new car, however the folks at Crown Nissan were fantastic. The buying experience was better than we could have imagined. Billy and Robert were extremely know however the folks at Crown Nissan were fantastic. The buying experience was better than we could have imagined. Billy and Robert were extremely knowledgeable about the vehicles and treated us like we were life long friends. I would recommend to everyone, if you are interested in buying a car go and see the folks at Crown Nissan and they will exceed your expectations. More

I purchased 2 cars from Crown Nissan in the last 2 years: a 2011 Sentra and a 2011 Altima. In those transactions I don't have any major complaints about the dealership. My wife has been quite happy wit a 2011 Sentra and a 2011 Altima. In those transactions I don't have any major complaints about the dealership. My wife has been quite happy with her Sentra since then. My Altima, however, has given me issues. Within the first year we found transmission fluid on the bottom of the engine (apparently it's supposed to stay inside the transmission); a seal was replaced/repaired under warranty. A couple months later (still within the first year) I got indicators saying my traction control and anti-lock breaking system were turned off. A wheel sensor was replaced under warranty. By this point I'd had the car less than a year, and although it had had issues, I was pretty pleased with how the dealership handled the issues. I drive roughly 20k miles per year (a little above average) split roughly 50/50 between highway and around-town. While I'm probably getting appropriate mileage, I was hoping for better. This is a relatively minor issue, but when I found out that the new 2013 Altima is supposed to get 6 more mpg than the 2011 I was intrigued. So I called up the dealership and spoke to a very helpful salesman when the 2013's arrived. He went and got manager approval to trade in my car for a new 2013 for only a modest monthly payment increase (only about a $25 increase). Unfortunately I was unable to take them up on the offer at that moment due to other financial issues; that modest increase was still a little higher than we were hoping to pay. The last issue I had with the car though is the worst. I was on a business trip out of state and I hopped in the car after dinner and the starter got stuck. When I say stuck, I mean I pushed the start button (2011 Altima has a push-button start) and the computer decided the car was on, but never started the motor. On top of that, the start button and my key fob completely stopped working. The start-button, the keyfob, and even the keyfob bypass were all completely nonfunctional. Thankfully I have a AAA membership. The AAA truck showed up and got me working by unscrewing and re-seating a battery terminal (essentially reset the computer). Yes it was a minor issue, but getting stranded 700 miles from home in a 14 month old car is not what I was expecting. And yes, this is something I could "fix" myself if it happens again, but again it's a new car. I shouldn't have to reset the computer because it doesn't start properly. So after getting back into town I called the dealership back. I explained my situation and problems to two different managers and multiple sales people. They all were sympathetic to my issues. When asked what would "make me happy" I told them I'd pretty much like the same deal offered to me a couple months back. They informed me via phone that they had a deal for me and that I should stop by. With a few months of car payments I figured the modest increase in payment would be slightly less. I was wrong. When I visited the dealership and was told that the previous offer was "way off" and that my modest increase offer from the previous discussion was now a huge increase ($80 more per month, or almost 25% higher than my current). I was offered a lower figure for my used 2011 than even the "average trade-in" value that NADA recommends, and the sales manager gave me zero preferential treatment due to issues with my current car. He helpfully told me that "that is the price all customers get just by asking for it". I explained to him that I wasn't asking them to give me a car, or even to lose money. If they had offered me an amount for my car close to what they'd get out of it when reselling (he offered me $13k while there is currently an equivalent car on their website for sale for $17k), and if they had given me even a slightly better deal on the new one, they could have easily sold me a car, made me happy, and not lost money. The sales manager explained to me that he "just didn't have much room to budge" on any of the numbers. He told me that my best bet was to call up nissan's national number (800-NISSAN1) and hope they would give me trade-in assistance. And now he's got a pissed off customer, with a car that has had 2 major warranty issues as well as left me stranded 700 miles from home. I will not step foot back in that dealership, and anybody that asks my opinion will get it. The worst part is that the sales staff other than this manager is friendly and helpful; the service department wasn't bad either. I understand a car dealership is there to make money; Crown is one of the most profitable not just in the city, but in the state. However this managers response is reprehensible and ignorant. And for his actions alone they've lost a customer. More

Was absolutely dreading shopping for a new car with all the haggling and hidden fees which surface on the invoice, but the salesman Frank Liberatore dramatically changed my view of buying a new car. He wa the haggling and hidden fees which surface on the invoice, but the salesman Frank Liberatore dramatically changed my view of buying a new car. He was straight forward, honest,and professional. He listened to my questions and gave thoughtful, complete answers. His price was so fantastic from the start and phenomenally lower than the local dealers,saving me about $1500 dollars, so I just had to buy from him though four hours from my home. Frank even fixed that with a painless delivery. I just couldn't quite believe him - then found out he used to own a dealership and was a Clemson football star and team captain and played in the NFL. Frank is the epitome of your ideal salesman - character and integrity replete- and he actually has a great personality to boot. I almost wanted to buy a second car on the spot as I was so amazed to have such a wonderful and money saving experience. I have never written a review, and I actually asked if I could!If you are in the market to buy a car, don't walk. but run to this guy as you will leave one satisfied customer with plenty of change in your pocket! More

On Monday I decided to buy my wife a maxima. My salesman Tim was very helpful, management negotiated a fair deal with me that I was pleased with. I returned  to the dealership with my wife and children to s Tim was very helpful, management negotiated a fair deal with me that I was pleased with. I returned  to the dealership with my wife and children to sign contract and take delivery of our car. There was a couple ahead of us in the business office. I watched them leave then proceeded to watch the business mgr mess around for ten to fifteen minutes then she went outside smoked a cigarette and finally came to her office to do our paperwork all of this after 8:00 and everyone waiting on her. If I hadn't told my wife she was getting the car I would have left. It is not easy to keep a young child entertained that time of the evening. We have bought many cars over the years two from crown. We didn't leave pleased I don't want this to be a reflection on sales department or the sales manager however I felt like the business office couldnt care less for our business John Sherrill Sent from my iPhone More

Crown Nissan Greenville is good place to shop a car. I felt welcome and people there are friendly and helpful. Tim initially introduced us, and then could not remember another person who helped us to work felt welcome and people there are friendly and helpful. Tim initially introduced us, and then could not remember another person who helped us to work with Boyd. I and my son were pleased to buy a new car there. Boyd worked with us all day long very well to earn our business. A few days later , we stopped by and wanted to test a drive of another cars, 2013 Altima and 2012 Maxima. Boyd was not hesitated to give us the try out under raining weather. Boyd, you are a nice and working hard salesman. Excellent job and thank you very much, Boyd! More

I had an awesome experience here, got a great price and Billy made everything I asked for happen. The car I brought home is perfect and I am completely satisfied. Even the manager came and met me which I w Billy made everything I asked for happen. The car I brought home is perfect and I am completely satisfied. Even the manager came and met me which I was surprised because usually they are so mysterious. I did not feel pushed into my decision in any way and I took a week and a half to think about it. They were patient and gave me a good price and earned my business. I cannot say enough great things about this dealership and I highly recommend them for anyone looking for a new or used car! More

The employees there looked for exactly what I wanted and worked withing the price range I had. They were able to give me an exceptional deal. They have continued to contact me to make sure I was happy wit worked withing the price range I had. They were able to give me an exceptional deal. They have continued to contact me to make sure I was happy with my purchase, and were available to answer any questions I had. I would highly recommend my family/friends to purchase a vehicle from this dealership. More