Crown Nissan Greenville
Greenville, SC
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Great customer service. Our thanks to Jermaine for a great purchase experience. He is very customer focused, and knows his product. We purchased a new Rogue, and it appears t Our thanks to Jermaine for a great purchase experience. He is very customer focused, and knows his product. We purchased a new Rogue, and it appears to be a great vehicle in keeping with the other Nissans we have had over the years. This is the 11th Nissan/Datsun in the family since 1972, the most recent being a Maxima with nearly 150,000 miles on it. Nissan has always taken care of us when the need has arisen, and we are looking forward to experiencing the same follow-up customer service from Crown. Arlin Verley More
Timothy Glenn is a valuable asset to your dealership! I would like to thank Tim for his professionalism. He was very informative, knowledgeable, dedicated and above all genuine and down to earth. He didn I would like to thank Tim for his professionalism. He was very informative, knowledgeable, dedicated and above all genuine and down to earth. He didn't pressure me and was very courteous. He was able to answer all my questions about the truck I was purchasing. In two to three years when I'm ready for another vehicle I'll be sure to call Tim. Getting to know Tim I found out that he was an Iraq war veteran who served in the 82nd airborne. Thank you Tim for your service.....you are a true gentleman, and I hope to meet you again. I would also like to thank Executive Manager Robert Williams for introducing himself to me and spending at least 20 minutes of his time with me during his busy day. Thank you both for working with me, and putting me into my truck at a fantastic price. I hope to deal again with you in the future. More
It was a cold and rainy day We had to go car shopping on a cold and rainy day last weekend. Our salesman Mahd Alnobani cheerfully went out into the rain many times to bring sever We had to go car shopping on a cold and rainy day last weekend. Our salesman Mahd Alnobani cheerfully went out into the rain many times to bring several cars up as I changed my mind on what I wanted. He found me exactly what I wanted at a great price. It was a great shopping experience and I appreciate his hard work and professionalism. More
Fast and Reliable Jonathon was really quick to get my car in and have a new transmission put in under warranty(two days to be exact). His expertise and overall great cu Jonathon was really quick to get my car in and have a new transmission put in under warranty(two days to be exact). His expertise and overall great customer service will definitely have me back for future car service. More
awesome experience - Larry I got a great vehicle at a great price. Traded vehicles in less than an hour. I had visited several dealerships only to get the typical run around and I got a great vehicle at a great price. Traded vehicles in less than an hour. I had visited several dealerships only to get the typical run around and terrible offers for my trade. Frank Liberatore answered all my questions and made the deal happen on the first try. Highly recommend Frank! More
Very professional Tony Cisco was very helpful and professional. He made my visit with Crown Nissan a very productive one. I have and will recommend his services to peop Tony Cisco was very helpful and professional. He made my visit with Crown Nissan a very productive one. I have and will recommend his services to people looking for cars More
Honesty and Integrity matter I had been searching for quite some time for a replacement for my trusty but aging Toyota, and wanted to try out some of the newer Nissans (as we had I had been searching for quite some time for a replacement for my trusty but aging Toyota, and wanted to try out some of the newer Nissans (as we had owned one in the past). Simply put, Timothy Glenn was fantastic to work with. He had a great demeanor, was not high pressure, and demonstrated great knowledge of all the vehicles we tested. I appreciated that when we looked at used cars, he didn't talk them down and try to drive us to new vehicles. Each test drive was informative, and fun. We made several visits to the lot, and each time he treated us with patience, courtesy, and professionalism. One of the reasons we came back was because our salesman made us feel so comfortable and at ease. We never felt "attacked" at Crown, like you might sometimes feel elsewhere. Ultimately, we decided to buy a new vehicle. We talked to several different dealerships, and of all of them, we definitely got the best feel from Crown. Above all, they were always up front and honest about their pricing. There were no hidden costs, and when I signed the final papers the final cost was the same as we had initially agreed upon. Each time we were in the dealership (and there were several visits) everyone we encountered was very welcoming and friendly. I feel that as a dealership they were fair and upfront, and were also able to make a very good deal for us on a new vehicle (and we were VERY good students of what other prices were available). I can highly recommend Crown Nissan, and if you ask for Timothy you won't be disappointed. More
Excellent Customer Service Buying a new truck (Nissan Frontier Pro-4X) from Frank Liberatore is more like hanging out with your favorite uncle than the stereotypical car salesma Buying a new truck (Nissan Frontier Pro-4X) from Frank Liberatore is more like hanging out with your favorite uncle than the stereotypical car salesman everyone dreads meeting at the door. He has a great sense of humor, easy manner, is patient, and gives good advice when it comes to choosing among models. The best thing is that he is no pressure, but will do anything to help you find what you need. If he doesn't know an answer to any of your questions he won't BS you, but will go find the answers you need. He checked in with me when he said he would after I needed time to think about what and whether to buy, but didn't try to drag me inside to talk about price when I wasn't ready. Great experience -- If you want low-pressure but helpful assistance, you can't miss with Frank. Everyone else I dealt with was friendly and seemed to genuinely enjoy their jobs (a good sign that a business is run well from the top and bottom). More
Terrible experience repeatedly with the service department! I prefer to get my car serviced at Nissan as they are best equipped to care for my Pathfinder. This is the only reason that I have continued to return I prefer to get my car serviced at Nissan as they are best equipped to care for my Pathfinder. This is the only reason that I have continued to return to this dealership/service center. I repeatedly have issues with the servicemen and the services they provide and document my challenges in the surveys that are sent to me. Last time I was in the service manager pulled me into his office and voiced his displeasure with the way that I have rated their services. He started speaking to ratings 200 out of??? This, as a consumer, means nothing to me as the questions in the survey don't speak to numbers. I asked the service manager if he had read my reviews and he said no. He then asked me not to return to this service center because they are not able to make me happy. I let him know that if he had read my coments he would have a better understanding of why they were rated the way that they were. I'm not sure why surveys are sent out if they don't want to read them, especially if they are negative. Clearly they are more concerned with numbers than fixing the problems. I would not recommend going here! More
Happy Customer Thank goodness for Jonathan and his ability and knowledge in caring for my car during a very difficult mechanical situation. I highly recommend him a Thank goodness for Jonathan and his ability and knowledge in caring for my car during a very difficult mechanical situation. I highly recommend him along with the whole team. More