Crown Motors Holland

Awesome customer service Great service to work with. They called me to let me know that there is warranty work that needs to be done on my vehicle and we're able to set it up Great service to work with. They called me to let me know that there is warranty work that needs to be done on my vehicle and we're able to set it up right away. Got the work done at a reasonable time and people there a every professional. Thanks Derek!!!! More

Honda Service I thought the $294 service charge was excessive. For $294 I received an oil and filter change, the air and cabin filter were replaced. the tires were I thought the $294 service charge was excessive. For $294 I received an oil and filter change, the air and cabin filter were replaced. the tires were rotated and the service technician performed an inspection of various operating systems. I had a 10% off coupon which mitigated the service charge a little. I thought the service advisor, Jamie Ricci, did an excellent job. More

total lack of followthrough with promises - NO customer service after the sale. Refusal to honor their promises. Repairs not made correctly - no phone call returned after leaving multipal mess NO customer service after the sale. Refusal to honor their promises. Repairs not made correctly - no phone call returned after leaving multipal messages for different managers. More

CRV Purchase Experience We had a great experience while car shopping at Crown Motors. We were told to ask for Nate, whom we had connected up with over the internet. He gave We had a great experience while car shopping at Crown Motors. We were told to ask for Nate, whom we had connected up with over the internet. He gave us a tour of the place while delivering us to a Honda salesman. This is where Ross came into the picture. He was very informative and enthusiastic and we felt immediately comfortable with him. When we began negotiating, he brought in his manager ,(Brad I think his name was) and again we enjoyed talking to him also. We had some great laughs with them. Before we left that day, we had a deal made and ok to pick up the car the next day. They did all they could to coordinate everything for us and it worked. The next day was Saturday and they were busy, but we were made very comfortable and when it came down to us doing our paperwork, Mike had everything organized and ready for us. He was another very pleasant person to work with. When Ross brought us to our car he was willing to spend as much time necessary to make us comfortable with everything. He also said he would gladly pick the car up from me and drive to the dealership for service shen needed as we live about 25 mile away. We really felt that this dealership is very committed to customer service. I am almost sorry it was over so fast! More

The staff at Crown that I've dealt with over the years has been very professional, helpful and friendly. The only negative aspect of the experience is the absence of the donut holes in the waiting years has been very professional, helpful and friendly. The only negative aspect of the experience is the absence of the donut holes in the waiting area, but the coffee's good. : ) Jack More

We have been buying cars and having them serviced at Crown since 1996 when we bought out Miata. Though the prices are not the lowest around for either sales or service, we feel they are fair for the deg Crown since 1996 when we bought out Miata. Though the prices are not the lowest around for either sales or service, we feel they are fair for the degree of support we get. The friendly people, the beautiful atmosphere, the excellent and reliable service are worth the cost to us. If you want super cheap prices I would suggest going to a super cheap dealer but you will not experience the customer centered environment at Crown. We will remain customers. Keep it up folks. More

Craig was great to work with! Explained all the details of the vehicle and sales transaction so well. Excellent experience and highly recommended. Service was fast in adding extra parts. Thanks for the bea of the vehicle and sales transaction so well. Excellent experience and highly recommended. Service was fast in adding extra parts. Thanks for the beautiful Honda!! More

Rod is an outstanding person to work with. From the I Tikal contact about this vehicle purchase last fall to him going over the vehicle with us this week the interaction was great. Tikal contact about this vehicle purchase last fall to him going over the vehicle with us this week the interaction was great. More

Crown always meets my expectations. I have an appointment at a specific time and they are always ready for me when I arrive. They get the work done on time and have a comfortable place to wait. appointment at a specific time and they are always ready for me when I arrive. They get the work done on time and have a comfortable place to wait. I can even watch my car being serviced through glass windows if I wish. Great place for service. More

Friendly, courteous, helpful staff. From start to finish, my vehicle search was a great experience at Crown Motors. Michael Johnson, salesperson, was very supportive. Extended staff who entered int finish, my vehicle search was a great experience at Crown Motors. Michael Johnson, salesperson, was very supportive. Extended staff who entered into my successful search for my "right car for me" were Marty, sales manager, and Mike, business manager. They were also integral to my successful experience at Crown Motors. My rating for my new car search and purchase experience is an enthusiastic 5! More