Crown Motors Holland
Holland, MI
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great service I was happy with their service. They finished the work on time and at the quoted price. Very friendly to work with. I would recommend them to a friend I was happy with their service. They finished the work on time and at the quoted price. Very friendly to work with. I would recommend them to a friend. More
great service Melissa is a very good service rep. She found a discount coupon for my AC replacement part which took $100 off my very large repair bill. Melissa is a very good service rep. She found a discount coupon for my AC replacement part which took $100 off my very large repair bill. More
Little Red Wagoon Having bought the Fit from Crown over the internet, I was delighted to meet Nate, Craig and Ross. I have been a customer of the service department Having bought the Fit from Crown over the internet, I was delighted to meet Nate, Craig and Ross. I have been a customer of the service department for several years, and knew that your sales experience would be just as friendly and professional. More
Cocky, pushy, rude My wife and I went to look at a Jeep that we were sure we were driving home until the sales rep. Lener Montes treated us with complete disrespect. Whe My wife and I went to look at a Jeep that we were sure we were driving home until the sales rep. Lener Montes treated us with complete disrespect. When attempting to negotiate a price he continued to bully us into buying at his asking price (-$200) or "We were going to have to part ways". ---Not returning to this dealership More
Straight Forward and Great Value What a great car buying experience! Thes guys made me a deal over the phone including trade and stuck to it when arrived to buy the car. I spent les What a great car buying experience! Thes guys made me a deal over the phone including trade and stuck to it when arrived to buy the car. I spent less than 2 hours at the dealership. They even stayed late to accommodate my schedule! More
Top notch service The service has always been excellent. Your service advisor was very friendly and accommodating to our needs and service. She was knowledgeable and e The service has always been excellent. Your service advisor was very friendly and accommodating to our needs and service. She was knowledgeable and explained the service performed very well. More
Subject Matter Experts A voicemail left at 7:30am regarding a different vehicle, a test drive at noon of the vehicle that ended up being purchased, and papers signed at 5:30 A voicemail left at 7:30am regarding a different vehicle, a test drive at noon of the vehicle that ended up being purchased, and papers signed at 5:30PM the same day. Craig knows his products, knows his customers, and works hard to find the best fit financially and functionally to make the process as smooth and enjoyable as possible. We left the dealership very happy with the vehicle decision, confident that we were given the best deal possible, and didn't feel at all pressured into a sale. More
Excellent job They did a great job in my last visit, service was fast an accurate, Multi-point inspection checklist was explained section by section,service advisor They did a great job in my last visit, service was fast an accurate, Multi-point inspection checklist was explained section by section,service advisor was friendly and knowledgeable. More
Drove 10 hrs for a van Crown Motors is in the community my parents live in. Brad, Ross and all the staff were more than accommodating in the process and very helpful. Our ex Crown Motors is in the community my parents live in. Brad, Ross and all the staff were more than accommodating in the process and very helpful. Our experience was seamless and easy. Pre-sale communication was excellent so that all I had to do when I arrived was sign the paperwork. They treated more than fairly on our trade in. Other employees we encountered we friendly and helpful as well. They took care of all our needs from coffee to the final vehicle inspection. The showroom and vehicle inspection area we very nice to utilize on a cold day in February. I have already received follow-up communication from Ross about my return trip and my families satisfaction with the vehicle. Our family had some unique needs in purchasing this vehicle and Crown Motors went above and beyond to make this purchase happen for our family. More
Oil change The oil change was done within the time frame quoted and for me it is relaxing to sit in the waiting room and also dream about the new vehicles in the The oil change was done within the time frame quoted and for me it is relaxing to sit in the waiting room and also dream about the new vehicles in the showroom. More