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Crown Mitsubishi of Washington

Washington, PA

4.4
82 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1490 W Chestnut St

Washington, PA

15301

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Showing 82 reviews

August 01, 2026

Sales and Financial departments were a pleasure dealing with. Service department is the worst ever, no communication, no explanations, excuses and lies. More

by barrence21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Crown Mitsubishi of Washington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 30, 2026

I had a good experience with Mr. Brown ! I've purchased here many of times & it has always been a good experience More

by shaim28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delorean Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Brown
Jul 30, 2026 -

Crown Mitsubishi of Washington responded

Thank you for your continued trust and for sharing your positive experiences. Lou and our team are thrilled to know each visit has gone smoothly. We look forward to assisting you again soon.

July 25, 2026

Working with Madison at crown was so nice! Madison was honest and kind. The whole staff worked to make sure I had the best experience! I would highly recommend this dealership. More

by alexisfirda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison
Jul 25, 2026 -

Crown Mitsubishi of Washington responded

It’s wonderful to know you had a smooth experience buying your new Mitsubishi Outlander Sport. We appreciate you highlighting the honesty and kindness that guided the process. Thank you for recommending us; we look forward to assisting you again.

July 20, 2026

I had an excellent experience here! Shoutout to Josh Barnhart for making it a great experience! More

by brennenmullins06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delorean Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Barnhart
Jul 20, 2026 -

Crown Mitsubishi of Washington responded

We are delighted to hear your Mitsubishi Outlander service went smoothly. Bradley will be pleased to know his attentiveness helped make your visit a positive one. We look forward to supporting you with any future service needs.

July 19, 2026

Everyone was very helpful. Dima was very informative and answered all of our questions. We were very pleased with the service. More

by gccgc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

Crown Mitsubishi of Washington responded

It’s wonderful to know our team was helpful and that Dima provided clear answers to all your questions. Thank you for sharing how pleased you were with the service.

July 17, 2026

Delorean was the reason I wanted do business with them. He was upfront and honest about everything and greeted me within minutes of being on the lot More

by herm c
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Delorean Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Crown Mitsubishi of Washington responded

We’re thrilled Delorean provided transparent service and greeted you so promptly. Congratulations on your new Mitsubishi Outlander. Thank you for trusting our team and we look forward to assisting you again.

July 12, 2026

They gave me a fair price for my trade-in and overall the sale process moved fairly quickly. However, I had multiple other issues during and after the process. I was given incorrect information about the fol More

by DE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I worked with three people and do not remember all names.
Jul 16, 2026 -

Crown Mitsubishi of Washington responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 07, 2026

Great sales person, Delorean. He was knowledgeable and not overbearing. The entire process was very quick and easy. More

by llbalmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delorean Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Crown Mitsubishi of Washington responded

It’s great to hear that Delorean’s expertise and approachable style made your experience smooth. We’re happy the process was quick and easy and hope you’re enjoying your new Mitsubishi.

July 04, 2026

The people were knowledgeable, friendly, and very helpful! Dina Lorenzi answered every question we had. More

by sharilegros1963
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delorean Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Crown Mitsubishi of Washington responded

Thank you for highlighting how knowledgeable and friendly our team was during your visit. We’re glad we could answer every question about your new Mitsubishi Outlander. Let us know whenever you need anything as you enjoy it.

July 02, 2026

Vrry easy to work with everyone at crown mitsubishi. .my salesman nick and service manager ed are pleasant and efficient! More

by wittemanadrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Crown Mitsubishi of Washington responded

Thanks for letting us know how smoothly things went. We’re glad Nick and our service team made caring for your Mitsubishi Outlander PHEV easy and efficient. We look forward to assisting you again.

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