Crown Mercedes-Benz Dublin

Top Notch Wow, what an experience! Crown Eurocars of Dublin made us feel like part of their family as soon as we walked into their place of business! Everyone Wow, what an experience! Crown Eurocars of Dublin made us feel like part of their family as soon as we walked into their place of business! Everyone was extremely friendly and helpful even with answering my hundred questions. Richard and Jeremy, truly knew what they were doing and went the extra mile. They took the time to educate us on our Mercedes GLC 300 4matic, as this was the first time purchasing this type of vehicle. Their was absolutely no pressure, just education with all of our options. I never really felt like I was purchasing a vehicle, only fun and exciting opportunities with driving a Mercedes. It all started with a professional email from Richard inviting us into their business to see what options we would be interested in test driving. Then, we were paired up with Jeremy Ellis, and he was awesome. He showed us everything there was to know about what our vehicle could do. Our day ended up with us driving our new vehicle home. Craig Brooks completely fixed us up with our finances, and made sure we were completely knowledgeable about all our options as we signed our papers. During this time the service department completely detailed our vehicle, and included an invitation for us to come back whenever we needed to, and for whatever reason. As I drove away from Crown of Dublin, I knew in that moment I would be back, and that my husband and I made new friends, and became a part of a new family. It wasn't just driving on a car lot that day for a new car. It was driving onto a Mercedes establishment, and leaving with a new found love! My Mercedes GLC 300 4matic, and a new family. I never dreamed I would be driving this type of vehicle, and they all made it happen! I will be back!! Again, top notch gentlemen! More

Great Overall Experience Bill Stevenson went above and beyond to make this a great buying experience, especially considering the current conditions. He worked hard to find the Bill Stevenson went above and beyond to make this a great buying experience, especially considering the current conditions. He worked hard to find the car that most closely matched everything we wanted and got it delivered in a timely manner. We would gladly work with him again and appreciate his great sense of humor. Mike and Mary Sells More

Great Service I was vey impressed with the service and attention to detail of the service department at Crown Mercedes. Michael Lyons was my service advisor. I was I was vey impressed with the service and attention to detail of the service department at Crown Mercedes. Michael Lyons was my service advisor. I was impressed with his knowledge and efficiency. I was also impressed with the long hours that Michael worked and hope that management takes notice of his hard work and dedication to the company. More

Outstanding service Jeremy Ellis provided five star service to me for the purchase of my new Mercedes Benz. He was in constant contact with me and made a process that is Jeremy Ellis provided five star service to me for the purchase of my new Mercedes Benz. He was in constant contact with me and made a process that is typically stressful, seamless. He is an advocate for his customers and he goes above and beyond. I will go to Crown to purchase my vehicles and I recommend Jeremy based on the experience I had. More

Service Beyond Just the Repair David Kohler excelled in the handling of my service. His overall management resulted in not only the successful completion of the repair requested but David Kohler excelled in the handling of my service. His overall management resulted in not only the successful completion of the repair requested but also identified and notified me of additional problems that needed to be addressed in the near term future. More

We’re looking for a new SUV. Crown of Dublin, is just a short drive for us. We were greeted by a very friendly young man, Cory. He was enthusiastic, informative, friendly and respectful. We promised short drive for us. We were greeted by a very friendly young man, Cory. He was enthusiastic, informative, friendly and respectful. We promised to return and learn more about the different models from Mercedes. More

We stopped in to check up on a service for our car. Cory, met us with a smiling face and a great attitude. He made sure we were comfortable and our questions about the newer models were answered. He’s knowle met us with a smiling face and a great attitude. He made sure we were comfortable and our questions about the newer models were answered. He’s knowledgeable and very polite. More

Beyond incompetent. Even after handing them a a diagnosis they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. More