Back

Crown Mercedes-Benz Dublin

Dublin, OH

4.7
2,258 Reviews

6500 Perimeter Loop

Dublin, OH

43017

Directions

By Type

2,258 Reviews of Crown Mercedes-Benz Dublin

January 15, 2022

I had a good experience at the Crown Dealership for my service call. They were timely answered all of my questions thoroughly and gave good advice. I appreciate that. More

by phillip_love01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
Jan 17, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality service that you so much deserve! If you ever have any further questions or concerns, please do not hesitate to give us a call!

January 14, 2022

Poor customer experience. Both when I visited to browse and going through the purchasing process. More

by Ijones
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Salierno, Youssoupha Mbao
Jan 24, 2022 -

Crown Mercedes-Benz Dublin responded

Mr. Jones, Thank you for your review but as we explained we couldn’t allow the delivery of a $120,000 vehicle without the ability to confirm the funds. We understand your frustration but I’m sure you can understand our position and how important it is to us that we get paid. I believe we did explain our position to you in detail, if you don’t agree I’d love to discuss the matter with you. Respectfully, Marc Wigler General Manager

January 14, 2022

Customer service is excellent and service is prompt. They always keep me up to date about the service needs of my vehicle. More

by clove00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
Jan 14, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are so glad that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

January 13, 2022

Always good service, convenient location, any issues have been solved quickly and professionally, would recommend to friends. More

by rstearns1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
Jan 14, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with the quality service that you so much deserve! It is an honor to have earned your kind recommendation. We hope to see you again the next time your vehicle is ready for service!

January 10, 2022

When you buy a Mercedes, you want class. I needed a car after getting a new job and turning in my Corporate Car, and knew I wanted to buy my first Merecedes. I picked Crown because of someone I know works More

by linscott-hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Donaldson, Richard Renner
Jan 10, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your amazing review! We are honored to have had the opportunity to work with you, and we are so glad that Bret could provide you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We look forward to seeing you again when the time comes for your vehicle's first service!

January 10, 2022

I have been a customer for ten years. Todd Johnson has given me the best professional customer service during those years. Ken Stuart is outstanding salesman and a gives an excellent sales experience. I More

by starwahrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart, Todd Johnson, Bill Tippie
Jan 11, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your amazing review and recommendation! We are honored by your continued business, and we are overjoyed that Todd, Ken, Bill, and the team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

January 07, 2022

I wanted a certain model with certain options I just couldn’t seem to find on the lot, from the day I walked in to discuss ordering the one I wanted to the day it was delivered Collin Chakeres kept me i More

by Sierreprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tippie, Collin Chakeres
Jan 07, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Collin provided you with the A+ service that you so much deserve! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

January 02, 2022

Last visit was December 31 2021 Michel Lyaon service specialist was a very professional and experienced Person My 2012 MB service was done on time and resolved some issues! Thanks! More

by faridkhanpavel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Providing quality and efficient service is so important to us, and we are so glad that Michael's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review! We wish you the safest of travels- on behalf of Michael and the entire team!

January 02, 2022

Bryan Moser did a great job coordinating my service maintenance call and providing a loaner, since 1 part was not in stock. More

by RAYRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Revard, Bryan Moser
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Bryan! We are delighted that he provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

January 01, 2022

From scheduling the appointment to dropping the vehicle for maintenance and picking up was a smooth travel working with Shengqian Saguisi. Shen is good at looking after customer and takes care of the busin More

by Nagesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! Shen will be honored to hear of your very kind words and to know that he earned your high recommendation! We hope that you continue to choose us for all of your future automotive needs! Safe travels!

...
24
...