Crown Mercedes-Benz Dublin

Differeance between customer and a client Just wanted to leave a not to tell you about how amazed I continue to be with the Leadership and the culture of the Crown enterprise. Being a person Just wanted to leave a not to tell you about how amazed I continue to be with the Leadership and the culture of the Crown enterprise. Being a person that has worked in retail all my life , I strive to make every person fell special and recognized. It's hard to do so --- so many people , so many emotions , so many different needs. I can tell you that Cj Sexton is one of those people that does make a difference . Not only did he sell me my first Mercedes .... he also sold me my second.... and now my third. He doesn't treat me like a number, a commission check. I see's us as a valued Client. A customer is a one time shot----- not a repeat, not someone that is loyal. I could go and buy a car anywhere at any dealership. I choose to go to CJ because he cares about his clients. Talks them through on what they are buying. Not just a car but a Brand. There is a huge difference. He is your Brand , the first and last person I deal with. He is your Rock Star. I would hope that this message gets to the leadership of this dealership and to the Vp's and possibly the President of the Company. CJ needs to be recognized for his talents and for his own leadership. I can only hope that I too can have a CJ on my own staff . Thank you for all that you have done and continue to do CJ. Best, Stephen More

best place 100% come back the sales person went over and beyond his way just so we can be happy. this is the greatest dealership in ohio!! we are extremely happy with the servi the sales person went over and beyond his way just so we can be happy. this is the greatest dealership in ohio!! we are extremely happy with the service and mike is amazing!! we feel that he is always available if we have any questions, and always keeps in touch. he treats us like vip. best place ever More

Great experience start to finish I recently purchased my first Mercedes. Melisa was top of class in providing excellent service, knowledge, and professionalism. I would highly recomm I recently purchased my first Mercedes. Melisa was top of class in providing excellent service, knowledge, and professionalism. I would highly recommend her and the dealership. More

Konstantin was excellent! Konstantin was and is an outstanding salesman, this is the second car I’ve purchased from him, he is incredibly knowledgeable about the product and ma Konstantin was and is an outstanding salesman, this is the second car I’ve purchased from him, he is incredibly knowledgeable about the product and makes the process very simple! In and out in about an hour with my new red C-class! Thank you crown and Koni! More

Top Notch Service I have been working with Todd Johnson at Crown Mercedes for nearly 10 years. He makes the process smooth and seamless each and every time. Regardles I have been working with Todd Johnson at Crown Mercedes for nearly 10 years. He makes the process smooth and seamless each and every time. Regardless of the issue Todd is upfront and reduces the potential for unexpected surprises. When an issue does arise he tries to get out in front of the problem to minimize the impact on the customer. I would highly recommend Todd Johnson when having your MBA serviced. More

Excellent/fabulous Konstantin is great to work with. He makes car buying easy. Very knowledgeable and sells you what you want. He is honest and we will do business In Konstantin is great to work with. He makes car buying easy. Very knowledgeable and sells you what you want. He is honest and we will do business In the future with him. More