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Crown Mercedes-Benz Dublin
Dublin, OH
2,218 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,218 reviews
March 17, 2018
Amazing experience! I was searching for a CLA-250 and the sales staff at Crown made it super easy to do this. The staff is very friendly and they have a wide selection of I was searching for a CLA-250 and the sales staff at Crown made it super easy to do this. The staff is very friendly and they have a wide selection of all kinds of cars. More
by Krbutter1
Employees Worked With
Helpful March 16, 2018
came in for a oil change/service My first time for an oil change and was put to ease very quickly. Everything was explained clearly when making the appointment and on my arrival, my My first time for an oil change and was put to ease very quickly. Everything was explained clearly when making the appointment and on my arrival, my future services will be done here More
by jay31
Employees Worked With
March 15, 2018
Very happy with recent purchase. Purchased a new 2018 AMG C63S from Rachel and everything went very smooth! Rachel was very knowledgeable and quick to respond to all my questions. I Purchased a new 2018 AMG C63S from Rachel and everything went very smooth! Rachel was very knowledgeable and quick to respond to all my questions. I would purchase another car from Rachel and Crown again! More
by Azzurri
Employees Worked With
Rachel VanMeter
March 14, 2018
Not What I Expected! Melisa responded promptly to my inquiry through CarGurus and we were able to quickly set up an appointment for me to look at the vehicle I was interes Melisa responded promptly to my inquiry through CarGurus and we were able to quickly set up an appointment for me to look at the vehicle I was interested in. She was not what I expected in terms of a 'car sales person'. She was extremely professional, intuitive and was able to relate to me and my situation in a way that was not contrived. She was very informative without being condescending and I believed very early on that she was trustworthy. I was cutting it close with completion of my financing and getting back to the dealership before closing. However, she notified her manager who waited until I arrived with the necessary documents, which was about 15 minutes after closing. After all that, Melisa called the next day to make sure I was satisfied and to answer any questions or concerns I might have; another surprise. Extremely positive experience. I just wish they also serviced the make of vehicle I purchased. More
by SMV
Employees Worked With
Melisa Greenberg
March 13, 2018
Extemely Happy with my recent purchase of GLC 300 with Mike on March 3, 2018, I had the experience of buying my second Mercedes at Crown Mercedes. I couldn't have been happier. My experience with Michael Antau on March 3, 2018, I had the experience of buying my second Mercedes at Crown Mercedes. I couldn't have been happier. My experience with Michael Antauer was beyond outstanding. I was extremely impressed with Michael’s knowledge, kindness, and overall customer service. Michael went over and beyond to make sure I am very happy with the purchase. My experience at Crown Mercedes was probably my best experience at a dealership and that is why I came back for my second purchase. I look forward to continuing my relationship with both Michael and Crown Mercedes in the Future. I highly recommend Michael and Crown Mercedes. Dana More
by Dana Abdou
Employees Worked With
Mike Antauer
March 13, 2018
Factual, willing to expore details, not a high pressure sale Factual, willing to explore details, not a high pressure sale, knows I'm quite busy and really don't like emails, phone calls or surveys. Factual, willing to explore details, not a high pressure sale, knows I'm quite busy and really don't like emails, phone calls or surveys. More
by S550 owner
Employees Worked With
March 12, 2018
Crown Eurocars of Dublin is the place to go!! We have always had great experiences with Crown -Mercedes but this last one was amazing! CJ Sexton was a pleasure to work with! He was very attentive We have always had great experiences with Crown -Mercedes but this last one was amazing! CJ Sexton was a pleasure to work with! He was very attentive to our needs and went over and beyond our expectations! I would highly recommend shopping for your next car at this dealership! The service department is amazing as well! More
by Brandyg
March 08, 2018
2018 E300 We have worked with Ken Stuart on multiple Mercedes Benz purchases over the past several years. He is always very helpful and enjoyable to work with. We have worked with Ken Stuart on multiple Mercedes Benz purchases over the past several years. He is always very helpful and enjoyable to work with. More
by Meg
Employees Worked With
March 08, 2018
Excellence! I recently had the experience of leasing my first Mercedes with Michael Antauer at Crown Mercedes. My experience was beyond outstanding. I was extreme I recently had the experience of leasing my first Mercedes with Michael Antauer at Crown Mercedes. My experience was beyond outstanding. I was extremely impressed with Michael’s knowledge, kindness, and overall customer service. My experience at Crown Mercedes was probably my best experience at a dealership. I look forward to continuing my relationship with both Michael and Crown Mercedes in the Future. I highly recommend Michael and Crown Mercedes. Karina More
by Miss Escobar
Employees Worked With
Mike Antauer
March 07, 2018
Title? Are you kidding me? Like the people. Very friendly and cooperative. Hate the car wash . A perk that becomes a hassle. Much more consumer friendly at other dealerships. Le Like the people. Very friendly and cooperative. Hate the car wash . A perk that becomes a hassle. Much more consumer friendly at other dealerships. Level of service is ok but not up to other luxury dealerships in town. More
by Luv u
Employees Worked With
