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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
May 06, 2018
First time Mercedes buyer Excellent rating from sales, finance, and service. Looking forward to working with all in the future. Dealership was very clean and a comfortable atmo Excellent rating from sales, finance, and service. Looking forward to working with all in the future. Dealership was very clean and a comfortable atmosphere to visit. More
by DLK333
Employees Worked With
Other Employees :
All concerned with this transaction were excellent , Stephen Revard
May 05, 2018
Insightful, Engaging and Enjoyable Experience Bill Stevenson was excellent to work with. I never felt he was pushing for a sale. Instead he was informative of various possible vehicles and was pat Bill Stevenson was excellent to work with. I never felt he was pushing for a sale. Instead he was informative of various possible vehicles and was patient as we considered the various choices. He knew the answers to my questions. He also presented some leasing options such as a 7500 instead of 12,000 miles per year which lowered the cost, and if necessary, it can be increased via a phone call. He found the color car we wanted and the entire transaction was smooth. Once we got the vehicle, he even came out to our house to program the garage door openers, setup the cell phone, and make other custom settings for us. Everyone I talked to or worked with at the dealership was friendly and helpful. Highly recommended. More
by Don Vandeveer
Employees Worked With
May 04, 2018
Crown MBService Department The Crown Service Department always does a great job from the time I arrive to drop the car off - all the way through to picking it up after the servi The Crown Service Department always does a great job from the time I arrive to drop the car off - all the way through to picking it up after the service is complete. I have worked with Todd Johnson for over two years now and he has always been great to work with. He explains the service required, keeps me informed throughout the entire process and is always ready when it's time for me to pick-up the car. No waiting! You couldn't ask for a more professional service group. More
by Steve
May 03, 2018
Purchase New Vehicle I worked with Frank and Tim to purchase my new E300. Frank and Tim were both a pleasure to work with while picking out my new vehicle. I hope to work I worked with Frank and Tim to purchase my new E300. Frank and Tim were both a pleasure to work with while picking out my new vehicle. I hope to work with them again in the future and I would refer all of my friends and family to them. I also worked with Wayne in finance, he was very nice and helpful and made my experience very easy. More
by New Car
May 03, 2018
excellent Melisa Greenberg did a fantastic job helping me select the appropriate vehicle for my needs. She was kind, courteous, and made me a great deal on my p Melisa Greenberg did a fantastic job helping me select the appropriate vehicle for my needs. She was kind, courteous, and made me a great deal on my previous vehicle. I have purchased at least 12 Mercedes from this dealer and have never been disappointed. Thank you! More
by keep32
Employees Worked With
Melisa Greenberg
May 03, 2018
Great experience Bill Stevenson was great to work with. I was so excited about getting my new vehicle. Bill was professional and new exactly what I was looking for. I Bill Stevenson was great to work with. I was so excited about getting my new vehicle. Bill was professional and new exactly what I was looking for. I would highly recommend Bill. More
by Newcar
Employees Worked With
April 30, 2018
Frank Salierno I worked with Frank Salierno to lease a new C300. Frank was very cordial and helped me make an informed decision. The entire process of leasing my new I worked with Frank Salierno to lease a new C300. Frank was very cordial and helped me make an informed decision. The entire process of leasing my new car was very pleasant, quick and painless thanks to Frank. After taking delivery of my new car, Frank contacted me to make sure that I’m still happy with my choice, and whether I had any questions about the car that he could answer. Overall, I rate my leasing experience as excellent, and Frank Salierno an excellent sales person. More
by Farhang
April 29, 2018
Was excellent. Todd Johnson was very professional in his dealings. The car was ready when promised. He went out of his way to satisfy my needs. Great experience. Todd Johnson was very professional in his dealings. The car was ready when promised. He went out of his way to satisfy my needs. Great experience. More
by Ugly
Employees Worked With
April 29, 2018
Refinancing the car I have visited the dealship to refinance my car after the lease has ended. The whole experience was quick and simple. Konstantin Chumak has been very I have visited the dealship to refinance my car after the lease has ended. The whole experience was quick and simple. Konstantin Chumak has been very professional and efficient throughout the deal. More
by Dmitri
Employees Worked With
April 27, 2018
Best Sales Experience I have ever had, bar none The sales staff was professional, comfortable to work with & very much representative of the world class experience expected. Felt like family, great The sales staff was professional, comfortable to work with & very much representative of the world class experience expected. Felt like family, great team atmosphere and very respectful of the buyer's time. More
by Roverboy94
Employees Worked With
Timm Tassell (new, but fits right in...great), Jeremy Ellis
