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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
September 19, 2018
ML350 service I recently had the B service on my ML350. I always work with Shen Saguisi. He is always friendly and professional. As usual everything was explained a I recently had the B service on my ML350. I always work with Shen Saguisi. He is always friendly and professional. As usual everything was explained at the drop off, and the service was completed perfectly. More
by Keith
Employees Worked With
September 19, 2018
Great service par none When is an excellent service rep who is friendly, knowledgeable, accommodating, communcative, and has a get-it-done attitude. I can always leave my ca When is an excellent service rep who is friendly, knowledgeable, accommodating, communcative, and has a get-it-done attitude. I can always leave my car with him and be assured things will be done right. More
by Lev
Employees Worked With
September 18, 2018
New Car I just purchased a Mercedes at CROWN from Konstantin Chumak! i lucked out and had the very best salesman!!! I live 40 minutes from Dublin and had s I just purchased a Mercedes at CROWN from Konstantin Chumak! i lucked out and had the very best salesman!!! I live 40 minutes from Dublin and had some problems I needed resolved Konstantine Chumak made the trip to my home and easily resolved my problems. Who does that????? I had a great buying experience at CROWN!!! More
by Leasure Time
September 17, 2018
Quick and Easy Worked with Tim to buy a new car for my mom, made the process quick and easy. He spent a lot of time going over all the car features with my mother. Worked with Tim to buy a new car for my mom, made the process quick and easy. He spent a lot of time going over all the car features with my mother. He was extremely patient with her and made her feel extremely confident with the car. More
by Brad
Employees Worked With
September 14, 2018
My First Purchase at Crown - Happy Customer Seth Held is a very committed sales associate. He took my numerous calls and returned my calls in a timely, professional manner. He listened and I am Seth Held is a very committed sales associate. He took my numerous calls and returned my calls in a timely, professional manner. He listened and I am now a proud owner of a CPO Mercedes GLA 250 4MATIC. More
by MBenzride
September 12, 2018
Flat tire Shen Saguisi was great, always kept me informed. Igor to me right away—- I highly recommend Crown for sales and service. What more can I say:) Thank Shen Saguisi was great, always kept me informed. Igor to me right away—- I highly recommend Crown for sales and service. What more can I say:) Thank you again More
by Heartflash
Employees Worked With
Shen Saguisi
September 12, 2018
SUPERIOR CUSTOMER SATIFACTION - BUY WITH CONFIDENCE Jeremy Ellis is an OUTSTANDING Salesperson for Crown Mercedes ! He has the unique ability to be able to adapt his selling skills to listen to the need Jeremy Ellis is an OUTSTANDING Salesperson for Crown Mercedes ! He has the unique ability to be able to adapt his selling skills to listen to the needs of his customers. Today, there is so much computer technology in a Mercedes Vehicle . Jeremey is such a patient teacher in showing and teaching you to know and use , the Mercedes technology. His product knowledge of a Mercedes Vehicle is unparalleled in the auto sales industry. Jeremy is EXTREMELY PROFESSIONAL and he TRULY cares about his customers by going way beyond to accommodate their needs. I appreciate everything he did to find me my brand new E300 in the color and wanted accessories, I LOVE my new car! JEREMEY ELLIS IS AN INCREDIBLE ASSET TO CROWN MERCEDES-BENZ!!!! More
by Arlene13
Employees Worked With
Jeremy Ellis
September 06, 2018
Todd Johnson Is the best One quick call to Todd and he has everything done and organized enabling all service and any recalls ordered completed and on my schedule. Having a f One quick call to Todd and he has everything done and organized enabling all service and any recalls ordered completed and on my schedule. Having a free loaner car ready to go was important and appreciated. More
by Kathleen
Employees Worked With
September 04, 2018
Sam's the man Sam Oltromonto was really helpful in my selection of a new car. He was able to answer all of my questions without rushing me into a decision. When the Sam Oltromonto was really helpful in my selection of a new car. He was able to answer all of my questions without rushing me into a decision. When the car was delivered, he spent a long time with me and my wife explaining the features. He asked us to come back after we had time to use the many things this car will do. I'm sure he will spend what time it takes when we do come back. David Barnes More
by dave777
September 04, 2018
Purchase Great experience and quickly done.and respected my view or felling on my purchase. I was comfortable with my choice of automobile and reassured that s Great experience and quickly done.and respected my view or felling on my purchase. I was comfortable with my choice of automobile and reassured that scratches on driver would be taken care of. More
by Doctor
Employees Worked With
Other Employees :
CJ Sexton, Sam Oltromonto
