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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
September 29, 2018
Committed to excellence CJ Sexton recently assisted me with the purchase of my new vehicle, a process I usually do not look forward to. CJ's level of professionalism, and com CJ Sexton recently assisted me with the purchase of my new vehicle, a process I usually do not look forward to. CJ's level of professionalism, and commitment to customer excellence went far above what I ever expected. CJ was able to answer all of my questions, while working around my hectic work schedule. This is not a salesman, this is someone who is passionate about their job, and what they do. Delivering exceptional customer service, unparalleled to what we all come to expect. I couldn't be more thankful for CJ and his support during my purchase. If you're looking to purchase a vehicle from this dealer, ask for CJ. More
by Hwheveryday
September 28, 2018
Best sales rep in dublin ohio I have worked with Konstantin on purchases many times and every time, he has been professional, knowledgeable and fun to work with. I would highly I have worked with Konstantin on purchases many times and every time, he has been professional, knowledgeable and fun to work with. I would highly recommend you work with him! More
by Terpboy
Employees Worked With
September 27, 2018
Always enjoyable working with Stephen Revard at Crown ! I have known Stephen for at least 10 years and have bought 4 cars with Stephen's help. I live in New Albany but will always cross town to work with I have known Stephen for at least 10 years and have bought 4 cars with Stephen's help. I live in New Albany but will always cross town to work with Stephen and Crown. As stressful as buying a car can be sometimes, working with Stephen is always a fun. More
by Phil S
Employees Worked With
Stephen Revard, Stephen Revard
September 27, 2018
Great Experience I would like to thank Seth Held for advising me on the choice of car I wanted. He also explained how it meets my lifestyle. Needless to mention about I would like to thank Seth Held for advising me on the choice of car I wanted. He also explained how it meets my lifestyle. Needless to mention about his knowledge of the vehicle and the zest to answer any question that I had. It was a complete experience of owning a Mercedes Benz Vehicle. More
by abhishek
September 26, 2018
Good experience I always have a positive experience when having my car serviced. Todd Johnson is friendly and knowledgeable. I recommend Todd Johnson to other Merced I always have a positive experience when having my car serviced. Todd Johnson is friendly and knowledgeable. I recommend Todd Johnson to other Mercedes owners. More
by Anne
Employees Worked With
September 26, 2018
Efficient and Informative The process was quick to set me up in the system and for Brian to move my service along the proper channels. After that, the tech’s completes the serv The process was quick to set me up in the system and for Brian to move my service along the proper channels. After that, the tech’s completes the service as needed and was out the door and back in the road in about an hour. More
by jgates
Employees Worked With
September 25, 2018
GREAT!!! ! RICHARD WAS VERY HELPFUL IN WORKING WITH ME. HIGHLY RECOMMEND HIM FOR YOUR NEXT NEW OR USED MERCEDES PURCHASE. VERY KNOWLEDGEABLE AND INFORMATIVE. A ! RICHARD WAS VERY HELPFUL IN WORKING WITH ME. HIGHLY RECOMMEND HIM FOR YOUR NEXT NEW OR USED MERCEDES PURCHASE. VERY KNOWLEDGEABLE AND INFORMATIVE. ANSWERED ALL MY QUESTIONS!!! More
by SIMPLE MAN
Employees Worked With
Richard Renner
September 25, 2018
Parts needed in Mansfield Ohio Joel was perfect. He was polite, accommodating, and very professional. ..His customer service from start to finish was just exceptional! Thank yo Joel was perfect. He was polite, accommodating, and very professional. ..His customer service from start to finish was just exceptional! Thank you so much! Donna Hill More
by Donna Hill
Employees Worked With
September 25, 2018
Kenneth Stuart Our salesman, Ken Stuart , did a fantastic job with all aspects of our transaction at Crown. We would highly recommend him and the dealership. Jane Our salesman, Ken Stuart , did a fantastic job with all aspects of our transaction at Crown. We would highly recommend him and the dealership. Jane White More
by JTW
September 20, 2018
Customer Satisfaction I purchased my first Benz from Crown with an excellent experience with Ken Stuart. Ken made the journey worthwhile, seamless and walked me around to m I purchased my first Benz from Crown with an excellent experience with Ken Stuart. Ken made the journey worthwhile, seamless and walked me around to meet several people but I can’t recall their names. Appreciate the journey we took together. More
by JBush23
