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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
October 14, 2018
A positive experience at Crown Eurocars of Dublin Ken Stuart, who was subbing for Stephen Revaed, was tremendous. He was very well organized, friendly, and quite knowledgeable. I felt very comfortable Ken Stuart, who was subbing for Stephen Revaed, was tremendous. He was very well organized, friendly, and quite knowledgeable. I felt very comfortable dealing with him in that this was the first time I had met him in person although we did speak via telephone. His kindness and professionalism reflect well on the dealership. Would welcome the opportunity to work with him in the future. More
by Indy, Bill
October 11, 2018
Great Service Department I had the unfortunate luck of hitting a pot hole on I70 and got a flat tire. I called David Kohler in service to see if he could take care of me. He t I had the unfortunate luck of hitting a pot hole on I70 and got a flat tire. I called David Kohler in service to see if he could take care of me. He told me to bring it in, so I limped up to Dublin on my run flat tire. I had been in for my B service a few weeks prior and Dave noticed an issue with my seat cover. He ordered a new one as a warranty replacement without me asking. He got my order written up and got me on my way quickly. He’s very customer oriented and a big plus for Crowne. More
by MB Fan
Employees Worked With
October 10, 2018
Best Car Buying Experience First time buying a car from Crown Mercedes and my sales guy was Jeremy Ellis who gave me a remarkable car buying experience I will never forget. He m First time buying a car from Crown Mercedes and my sales guy was Jeremy Ellis who gave me a remarkable car buying experience I will never forget. He made me feel comfortable for my first time leasing a car he went above and beyond to make this a great experience. He took me through step by step on the whole process for me leasing a Mercedes which is my first one. CJ Sexton in finance is a great guy as well by making sure I got a great deal. Crown Mercedes is the best dealer around town More
by Jlittlejohn
Employees Worked With
CJ Sexton, Jeremy Ellis
October 05, 2018
Simply Amazing I recently had my vehicle serviced at Crown Eurocars of Dublin and Todd Johnson was my service representative. He was incredibly professional and pers I recently had my vehicle serviced at Crown Eurocars of Dublin and Todd Johnson was my service representative. He was incredibly professional and personable throughout the entire experience. I would definitely recommend him and the entire service staff of this dealership. Thank you! More
by eisenhour2
Employees Worked With
October 05, 2018
Service of my Mercedes Crown Mercedes is the place that I purchased my vehicle in 2010. They have been servicing my car all of these years. Recently, my service was a B5 a Crown Mercedes is the place that I purchased my vehicle in 2010. They have been servicing my car all of these years. Recently, my service was a B5 at 77000 mls.. I checked out pricing by another company for this service, but came back here because it was/is just always fairly priced with very good service. My service person was David Kohler at this most recent appointment. He was efficient, kind and knowledgeable. I've worked with Dave before and he always keeps me informed by making sure that anything beyond the reg. scheduled service is explained along with a cost estimate. My car was returned to washed and vacuumed which was very wonderful. I highly recommend this dealership for purchase and/or maintenance. More
by Sally
Employees Worked With
October 04, 2018
Very Professional and Positive in all respects. We made an appointment with Frank Salierno concerning a late model Yukon Denali XL. Vehicle was in Emaculate condition in every respect. Went on tes We made an appointment with Frank Salierno concerning a late model Yukon Denali XL. Vehicle was in Emaculate condition in every respect. Went on test drive with Frank and made deal to purchase the vehicle in matter of minutes. CJ Sexton was also very professional and informative in completing the paperwork. Extremely satisfied with entire process. More
by Denali
October 02, 2018
Dave Kohler - Excellent; professional and thorough Dave is awesome and is the best Service professional i have ever worked with at Crown and i have been a customer for 15+ years. He is knowledgeable, Dave is awesome and is the best Service professional i have ever worked with at Crown and i have been a customer for 15+ years. He is knowledgeable, thorough and fast! and always goes the extra mile. My experiences have been nothing but positive thanks to Dave and the Crown service team! More
by Denise Stump
October 02, 2018
Mercedes-Benz Purchase Ken Stuart is by far one of the best salespersons I've have ever dealt with. He is the consummate professional with impeccable follow up and enjoyable Ken Stuart is by far one of the best salespersons I've have ever dealt with. He is the consummate professional with impeccable follow up and enjoyable personality. More
by RamAir
Employees Worked With
September 29, 2018
Sam was good to work with Sam Oltromonto helped me pick a new GLC. He was good to work with and I would recommend him if you are looking to buy a Mercedes. Sam Oltromonto helped me pick a new GLC. He was good to work with and I would recommend him if you are looking to buy a Mercedes. More
by newmerc1
Employees Worked With
Sam Oltromonto
September 29, 2018
Stephen Revard provides an exceptional experience I’ve worked with Stephen Revard for over 16 years while living in Central OH and recently relocated to North Carolina. I returned to Dublin OH in Sep I’ve worked with Stephen Revard for over 16 years while living in Central OH and recently relocated to North Carolina. I returned to Dublin OH in September to continue to work with Stephen. He knows what influences my vehicle building experience and understands why I purchase certain entertainment, performance and safety amenities. End-to-end Stephen’s service is prompt, insightful and pleasant. These experiences are why I will continue making purchases from Stephen. His overall service level is second to none. More
by TFennoy
Employees Worked With
Stephen Revard
