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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
October 28, 2018
Amazing Very kind and helpful people! Great advice on what car I should get and great at explaining the features I could add to the car. Very kind and helpful people! Great advice on what car I should get and great at explaining the features I could add to the car. More
by psokol13
Employees Worked With
October 27, 2018
Maintenance & Concerns I took me Mercedes GLA 250 in for regular maintenance and to check it two concerns I had. My service supervisor, Brian Tassinari listen carefully and I took me Mercedes GLA 250 in for regular maintenance and to check it two concerns I had. My service supervisor, Brian Tassinari listen carefully and restated my concerns from his notes to be sure he understood accurately. He called to inform me that the service department was running behind and that my vehicle would not be ready for pickup as expected. Since I had a loaner he explained there was no problem with me keeping the loaner overnight and then picking up my car at a convenient time the next day after the service was completed. I am very appreciative of the attention to details and the courtesy Brian showed as he managed my service appointment. All required services were completed and Brian did an great job of explaining it all More
by Diane GLA
Employees Worked With
October 26, 2018
Vehicle Service I had my wife's GLK in for service. Since we had the car for sometime, a good assessment of the needed services was in order. Todd Johnson set a prior I had my wife's GLK in for service. Since we had the car for sometime, a good assessment of the needed services was in order. Todd Johnson set a priority of the issues that needed attention. As always, Todd's experience and expertise, has kept our previously owned MB's well maintained and safe. Thanks Todd. More
by victor13
Employees Worked With
October 26, 2018
Great Service Over the last 2 years Shengqian Saguisi has taken great care in servicing my vehicles. He always goes above and beyond in explaining what needs to be Over the last 2 years Shengqian Saguisi has taken great care in servicing my vehicles. He always goes above and beyond in explaining what needs to be serviced and keeps me informed on the progress. He is number one in my book. Crown is very lucky to have an employee like Shen. More
by benzrdm
October 26, 2018
Great place to purchase from!!! We purchased an E- Class Mercedes from Sam Oltromonto. He was very professional and we enjoyed dealing with him. We highly recommend doing business w We purchased an E- Class Mercedes from Sam Oltromonto. He was very professional and we enjoyed dealing with him. We highly recommend doing business with him. He’s also very kind. More
by Muncy123
Employees Worked With
CJ Sexton, Sam Oltromonto
October 26, 2018
Excellent Mike Lyons was my deal repet and he did a fabulous job. Very professional, very timely very courteous. Highly recommend him and the whole service sta Mike Lyons was my deal repet and he did a fabulous job. Very professional, very timely very courteous. Highly recommend him and the whole service staff More
by Mike
Employees Worked With
October 18, 2018
Great Dealership I am very satisfied with the service I receive from this dealership for maintenance of my 4 vehicles. Recently, I purchased a new vehicle and Ken Stu I am very satisfied with the service I receive from this dealership for maintenance of my 4 vehicles. Recently, I purchased a new vehicle and Ken Stuart took excellent care of me from testing vehicles to find the best fit for me to the actual paperwork to buy the vehicle. I highly recommend Ken Stuart as well as Crown Mercedes Benz. More
by Diana D.
October 18, 2018
Helpful and informative I brought my ML350 for an overall evaluation. Todd was attentive informative and knowledgeable. He explained what the car needed and was very honest I brought my ML350 for an overall evaluation. Todd was attentive informative and knowledgeable. He explained what the car needed and was very honest in prioritizing the needed service. Not an ounce of pushinest!! I had an overall great experience. More
by khasawnehr
Employees Worked With
October 16, 2018
Truly "The Best" Melisa and Marco were great. Came to see a used S-Class. Although I was not buying on this day, both associates took time, were personable, no press Melisa and Marco were great. Came to see a used S-Class. Although I was not buying on this day, both associates took time, were personable, no pressure, truly a pleasure to work with. I already own two Mercedes-Benz vehicles which are always serviced at Crown. They have always treated me like royalty and I look forward to future business with Melisa and the fine people at Crown Mercedes of Dublin. More
by MBguySLK320
October 15, 2018
Great Car Buying Experience CJ Seaton and Melissa Greenberg helped my husband were great to deal with and made the car buying process enjoyable. This is my second purchase at th CJ Seaton and Melissa Greenberg helped my husband were great to deal with and made the car buying process enjoyable. This is my second purchase at this dealership but will not be the last! More
by Susan
Employees Worked With
CJ Seaton, Melisa Greenberg, CJ Sexton
