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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
November 30, 2018
Highly recommend I have purchased 3 cars from Stephen and the buying experience has been exceptional. He is always professional, knowledgeable and listens to what we a I have purchased 3 cars from Stephen and the buying experience has been exceptional. He is always professional, knowledgeable and listens to what we are looking for. His follow up is consistent and helpful. I highly recommend him and Crown. More
by GT
Employees Worked With
Stephen Revard
November 29, 2018
Recent sales experience Recently leased a 2019 E300. Melisa Greenberg was my sales person, and without a doubt she is truly exceptional! she made the process of selecting a Recently leased a 2019 E300. Melisa Greenberg was my sales person, and without a doubt she is truly exceptional! she made the process of selecting a new car and returning the old one extremely easy and as simple as possible. She has extensive knowledge of the Mercedes product line and is very passionate about the cars and the Crown dealership. I look forward to working with her in the future and I would not hesitate to recommend her to others. More
by rickg
Employees Worked With
Melisa Greenberg
November 29, 2018
Bought a new GLS 550 Melisa Greenberg and CJ Sexton were both amazing! Wouldn’t trust the process without them. Professional and extremely knowledgeable - also had me in Melisa Greenberg and CJ Sexton were both amazing! Wouldn’t trust the process without them. Professional and extremely knowledgeable - also had me in and out in record time! More
by Nate
Employees Worked With
Melisa Greenberg, CJ Sexton
November 29, 2018
Well done! I bought my car out of town before I moved to town. Wasn’t sure if another dealer would help me pair up my new phone. My fears were put to rest when I I bought my car out of town before I moved to town. Wasn’t sure if another dealer would help me pair up my new phone. My fears were put to rest when I stopped into Crown and met Stephen Revard. He was very gracious. Thank you Stephen. See you when my current lease is up. More
by Yourcpaguy
Employees Worked With
Stephen Revard
November 29, 2018
Used car shopping Overall it was a good experience. However the customer parking spaces need to be closer to the main entrance. I am not sure why a car is listed on the Overall it was a good experience. However the customer parking spaces need to be closer to the main entrance. I am not sure why a car is listed on the internet before it is detailed. More
by buckwheat
November 27, 2018
Interesting! My sales person was off because his wife had a baby. But Sam took me under his wing and helped me out. I haven't bought a new car in a long time. T My sales person was off because his wife had a baby. But Sam took me under his wing and helped me out. I haven't bought a new car in a long time. This car has more whistles and bells than I even knew they could put on a vehicle. Sam has me headed in the right direction now, but I'll still need a lot more practice to become proficient in the operation of this car. Thanks, Sam. I'm sure you'll be hearing from me again soon! Bill More
by Bill Strawn
November 27, 2018
Great Service Michael Lyons was excellent and explained and helped me with all my needs. Crown is very professional and I would recommend them to anyone either buy Michael Lyons was excellent and explained and helped me with all my needs. Crown is very professional and I would recommend them to anyone either buying a car, or just bringing one in for service. More
by jwong
Employees Worked With
November 21, 2018
Perfect Experience Jeremy Ellis was more than helpful during our time at the dealership. He made us comfortable and made sure we had everything we needed. He worked hard Jeremy Ellis was more than helpful during our time at the dealership. He made us comfortable and made sure we had everything we needed. He worked hard to find us a vehicle that was exactly what we were looking for and got us to the price point that we were wanting to be at. He then made sure we were 100% comfortable with all the workings of the vehicle, he also stayed with us way past dealership closing time as we were doing paperwork to again make sure we had everything we needed and asked for. I’m a Mercedes customer for life now and I will definitely be buying future cars from Jeremy and would recommend him and Crown Eurocars to anyone. More
by ZachCross
Employees Worked With
Jeremy Ellis
November 19, 2018
Five Diamond Service Bill Stevenson and CJ Sexton were exceptional with helping me achieve my Mercedes-Benz purchasing goals. They made the entire process seamless and fav Bill Stevenson and CJ Sexton were exceptional with helping me achieve my Mercedes-Benz purchasing goals. They made the entire process seamless and favorable. Superb service. 😄 More
by MsBaylor2020
November 15, 2018
car Purchase Tim was excellent. He made us feel very comfortable and very welcomed. He made sure we got what we wanted and the service was excellent. I will defini Tim was excellent. He made us feel very comfortable and very welcomed. He made sure we got what we wanted and the service was excellent. I will definitely come back and refer others. Thanks so much. We love the car. More
by Sharon
