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Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,223 reviews
December 27, 2018
Car buying experience top notcb Frank Salierno took care of us through the whole process. Highly recommend going out to see Frank at Crown Eurocars of Dublin excellent experience. Y Frank Salierno took care of us through the whole process. Highly recommend going out to see Frank at Crown Eurocars of Dublin excellent experience. You won’t be disappointed. More
by Chad Dawson
Employees Worked With
December 27, 2018
Awesome Customer Service & Very Friendly Mercedes of Dublin really made my carbuying experience painless. I had the pleasure of working with Melissa. She was very patient and helpful througho Mercedes of Dublin really made my carbuying experience painless. I had the pleasure of working with Melissa. She was very patient and helpful throughout the whole process. If not for her I don’t think I would have traveled 7 hours away to purchase my vehicle. More
by Carguru
December 27, 2018
Excellent service I highly recommended this dealership if you are looking for a new or used car! The staff were very outgoing and friendly! My whole experience was amaz I highly recommended this dealership if you are looking for a new or used car! The staff were very outgoing and friendly! My whole experience was amazing. i will definitely be back to buy my next car. More
by Hniller
December 20, 2018
Great experience! Every time I work with Shen Saguisi, I receive the best customer service! Crown Mercedes has surpassed my expectations! I highly recommend this deal Every time I work with Shen Saguisi, I receive the best customer service! Crown Mercedes has surpassed my expectations! I highly recommend this dealership for sales and service! More
by Buckeyegirl
Employees Worked With
December 20, 2018
The best car ever We really love our new car 2019 Gls 450. We highly appreciate Stephen revard who helped us very nicely with everything. It is perfect Christmas gift f We really love our new car 2019 Gls 450. We highly appreciate Stephen revard who helped us very nicely with everything. It is perfect Christmas gift for my family. Love all the features in it. It’s so easy and very comfortable for driving with baby. More
by Preet1988
Employees Worked With
Stephen Revard
December 20, 2018
Very pleasant experience konstantine Chumak we easy to work with,efficient and very patient as we made our decision. He spent a significant amount of time going above and beyo konstantine Chumak we easy to work with,efficient and very patient as we made our decision. He spent a significant amount of time going above and beyond when we were purchasing our new car. More
by duffwood
Employees Worked With
December 14, 2018
2019 MB GLE400 Koni is a great guy - he makes the car buying experience anything but buying a car - not pushy and wants you to feel comfortable. He's very profession Koni is a great guy - he makes the car buying experience anything but buying a car - not pushy and wants you to feel comfortable. He's very professional and knowledgeable that cares about his customers. More
by gnance
Employees Worked With
December 14, 2018
Used Sales Bill S., worked very hard to get us in another vehicle. My husband had to get out of a problematic car he purchased out of state. Bill was diligent in Bill S., worked very hard to get us in another vehicle. My husband had to get out of a problematic car he purchased out of state. Bill was diligent in getting my husband into a reliable vehicle. It did not have all the features he wanted; however he left in a beautiful S class with low miles. More
by Darlena B.
Employees Worked With
December 13, 2018
Price and Value We were greeted with a smile and and a hand shake. We always felt valued and never felt pressured. The construction leaves them a little disorganize We were greeted with a smile and and a hand shake. We always felt valued and never felt pressured. The construction leaves them a little disorganized and I am sure not to the quality standards Mercedes customers would expect. We did not appreciate the closing sequence, it felt as if we were trying to get out of a caribbean timeshare. As a past dealership employee I know that is the way it is done, but I still don't like it. More
by dquinn21
December 04, 2018
It was great Mr Bill Stevenson was the best he let me feel like was the only customer he ever had. I felt at home it was so refreshing to work with someone who li Mr Bill Stevenson was the best he let me feel like was the only customer he ever had. I felt at home it was so refreshing to work with someone who listen to your needs and point you in the right direction from my experience he is a blessing to customer And he takes great pride in his job More
by Dean
