Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,223 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
July 30, 2022
My experience was stellar from start to finish. Youssoupha Mbao trained me on the new car and was so thorough and patient - even with the dozens of questions I asked since it was my first Mercedes Youssoupha Mbao trained me on the new car and was so thorough and patient - even with the dozens of questions I asked since it was my first Mercedes. I couldn't ask for more. Awesome dealership with awesome employees selling awesome cars. More
by ADiLuciano
July 30, 2022
I’ve worked with Mike Lyons for a number of years now for service on my 2014 MB E350. He’s always kept me in the loop as far a progress on the repairs/maintenance and expected time of completion. Clearly sta service on my 2014 MB E350. He’s always kept me in the loop as far a progress on the repairs/maintenance and expected time of completion. Clearly states on maintenance what us recommended for my vehicle’s age/mileage but, unless there is a significant safety issue, lets me make the decision without pressure on what to perform at the time. More
by p_randmeth
Employees Worked With
July 29, 2022
Shen Saguisi has taken excellent care of me for six years. In all my years of taking cars in for service, nobody rises Shen's level. Friendly. Honest. Truthful. Prompt. Caring. Customer service defi years. In all my years of taking cars in for service, nobody rises Shen's level. Friendly. Honest. Truthful. Prompt. Caring. Customer service defined. Crown is lucky to have him. More
by ms1923
Employees Worked With
Shengqian Saguisi
July 28, 2022
Great dealer. Assistant Service Mgr Shen is excellent. Love the customer service! It is reason I come back Assistant Service Mgr Shen is excellent. Love the customer service! It is reason I come back More
by Wpatmon3
Employees Worked With
July 27, 2022
Very professional courteous and The environment is also very nice sales people are very good highly recommend very nice sales people are very good highly recommend More
by Larry wolpert
Employees Worked With
July 26, 2022
Bret was amazing in helping me find the car I was looking for. He was always available to answers any questions and stayed till closing to work with my schedule. for. He was always available to answers any questions and stayed till closing to work with my schedule. More
by Ddennis1
Employees Worked With
Bret Donaldson
July 19, 2022
Gory Gasparro was very helpful and dedicated throughout the process. He is an excellent guy! the process. He is an excellent guy! More
by lachanyi
July 19, 2022
My Sales person, Mr. Bill Stevenson, was very professional and responsive. He understood his client. I was and am quite happy with him. Bill Stevenson, was very professional and responsive. He understood his client. I was and am quite happy with him. More
by H
Employees Worked With
